Check out our latest communities fighting
AI scams on Reddit and Facebook

Smud.org

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Smud.org?
grey stargrey stargrey stargrey stargrey star

Smud.org Reviews Summary

SMUD is a municipal utility district that provides energy solutions and rebates to its customers in Sacramento, California. The company has been powering the community for over 75 years and offers various services such as setting up an online account, making payments, and getting financial assistance.

This summary is generated by AI, based on text from customer reviews

2 reviews
2 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

SMUD Website Complaint
March 20, 2026

I wish that SMUD would add the current billing date range to its website. And that range should appear on most every page. Also, every webpage that displays a graph needs a fix. When I hover over a bar on the graph a pop-up box appears with data relevant to that bar. However, that pop-up interferes with the graph and needs to be moved off the graph to allow us the visibility to better see the data. For years now I've been asking for simple upgrades to this funky website but nothing ever gets done. This makes me think that SMUD management not truly committed to improving its customer service.

Date of experience: March 20, 2026