On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I genuinely don't understand the claim on the website that over 20 million people trust this service. Who are these people who supposedly paid around $50 for an IQ test that takes about 17 seconds, delivers a generic, low-quality result, and then leaves a high rating for what feels like basic, widely available AI-generated content?
You send a message and that's it. Silence. When money issues are involved, that's incredibly frustrating. At this point it feels like support simply doesn't exist.
I decided to try the test because the initial price was very small and felt safe. After completing it, I noticed a much larger charge on my card that I didn't expect. At no point was it clearly explained that this would turn into something so expensive. That alone ruined the experience.
You complete the test first, get invested and only then a payment popup appears. The focus is entirely on the $0.10 trial, not the real cost. I never consciously agreed to a $49.90 subscription. When I noticed the charge, I tried to cancel and get my money back, but there's no clear cancellation flow and no response from support.
Even ignoring the billing issues, the content itself is disappointing. The result is shallow, generic, and feels automated. Paying nearly $50 for this kind of output makes no sense.
Between the unexpected charges, lack of support responses, and poor-quality results, I regret using this service. It doesn't feel transparent or user-focused, and I wouldn't recommend it to anyone.
Everything looked fine during signup, but once the subscription activated, money started getting taken There's no proper dashboard or clear instructions on how to cancel
There is no clear cancel option anywhere. I went through the account settings several times and couldn't find a simple way to stop billing. That alone raises serious trust issues.
I signed up thinking it was a small payment, and then $49.90 started getting charged. I can't find any way to cancel the subscription.
Seeing a $49.90 charge after a tiny initial payment made me immediately think my card was being abused. That's not transparent pricing.
Once the subscription was active, charges kept coming without any clear confirmation or control. Trying to stop them led nowhere.
Low entry price makes it feel safe to try, but that's misleading. The real cost is much higher (49.90$) and not clearly disclosed before payment.
After completing the signup, my card keeps getting charged. I can't find any option to turn the subscription off.
The platform looks polished, but the experience falls apart quickly. The content adds little value, and the moment billing issues appear, everything goes silent.
There's no sense of accountability here.
Payments happen, questions go unanswered
And nothing reassures you that anyone is actually handling issues.
Seeing $50 charged after such a small initial payment felt like a shock. I tried to stop it and get clarification, but there was no clear way to do either.
The result itself didn't feel finished. It read like generic filler text, and there was no structure or explanation to help make sense of it.
I first paid $0.10 and didn't think much of it. Later I saw $49.90 taken from my card, and no one could explain why. Support never replied, which made the situation feel genuinely worrying.
I paid once, then noticed more charges and no clear explanation. The result didn't justify anything, and trying to reach support was pointless. Being ignored while money keeps leaving your card is extremely stressful.
You send a message and that's it. Silence. When money issues are involved, that's incredibly frustrating. At this point it feels like support simply doesn't exist.
Seeing $49.90 taken after a small initial payment was shocking...
I tried to get clarification, but there was no response and no clear way to stop it.
The moment payments started repeating, I tried to understand what was active. There's no clarity, no guidance, and no one responding on the other end.
I tried to give this service the benefit of the doubt, but the lack of communication ruined it. With recurring charges and no response from support, it feels like you lose control the moment something goes wrong.
I first paid $0.10 as shown on the site. After that, my card was unexpectedly charged $49.90. I reached out to support to clarify the charge, but there was complete silence.
After activating the subscription, transactions kept appearing again and again. Without clear billing tools or support, it feels like my card is no longer under my control.
Support feels absent rather than unhelpful
Requests are sent, but nothing comes back
Without even a basic reply, it's impossible to know whether anyone is reviewing or addressing user concerns
Once the subscription was active, charges kept coming without any clear confirmation or control. Trying to stop them led nowhere.
The content turned out shallow and repetitive, and when billing issues appeared, support was nowhere to be found. After a single payment, charges continued, leaving me worried about what was happening with my card.
After noticing a $49 charge, I tried to contact support to understand what was happening. There was no reply, no confirmation, and no guidance, leaving me fully responsible for resolving a billing issue I didn't create.
I ran into billing issues, tried to get help, and heard nothing back. The content itself felt shallow and generic, and without support or clarity around payments, the whole experience comes across as careless and unreliable!
Without any reply or guidance, the responsibility falls entirely on the user. There's no sense that support is actually present.
Everything looked fine during signup, but once the subscription activated, money started getting taken
There's no proper dashboard or clear instructions on how to cancel
I signed up thinking it was a small payment, and then $49.90 started getting charged. I can't find any way to cancel the subscription.
