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Smartglasses.co.uk Reviews Summary
The company faces significant reputational challenges, primarily due to allegations of selling counterfeit goods and operating deceptive practices. Customers express frustration over misleading return policies, claiming that refunds are difficult to obtain and that they bear the cost of shipping items back to China. Additionally, there are concerns regarding order fulfillment, with many reporting delays and a lack of communication about their purchases. Overall, the feedback highlights a pervasive distrust of the company's integrity, overshadowing any potential positive aspects of their service or product offerings.
This summary is generated by AI, based on text from customer reviews
They are scamers.Run away.They took my money but they dont send my order.They find excuses that the supllier is delaying.
Run by Chinese criminals that send out counterfit goods from China. They go to a lot of trouble to make the website appear legit and post a lot of fake 5 star reviews. They claim to offer free 100 day returns but this is not true. Goods have to be returned to China at your own cost and then refunds are not received.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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