Smartcellular.co.uk

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2 reviews
0 helpful votes
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Zero Stars - Avoid at all costs
April 2, 2024

AVOID this company or you could LOSE MONEY. I ordered a phone from them, but I emailed to cancel the order THREE TIMES before shipping, yet they still sent the phone. I returned it immediately as their T&Cs say I am able to do but they have had the returned phone for over a week now and I've not received a refund (PayPal), nor the slightest indication that a refund has been initiated.
They are terrible at answering emails and almost never answer the phone. Dreadful customer service.

Date of experience: April 2, 2024