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The company has garnered a mixed reputation, with customers praising the quality and design of their products, particularly the durability and aesthetic appeal of cases. However, significant concerns arise regarding customer service, as many reviews highlight delays in delivery and a lack of communication from support channels. Issues such as incomplete orders and unexpected customs fees for European customers further exacerbate dissatisfaction. While some customers express overall satisfaction with their purchases, the recurring complaints about service responsiveness suggest a need for improvement in customer relations and transparency regarding shipping and fees.
This summary is generated by AI, based on text from customer reviews
Bought two Macbook Cases, just 1 was delivered, tried to contact by phone and e-mail, but no answer, nothing for weeks. Customer service not exists, now Iam trying to get back my money because I paid using PayPal, be very careful if you're making a purchase in slick case, never use your credit card and expect bad experience.
I placed an order with slick case 10 days ago and payed extra for shipping to be delivered in 3-6 days. I've tried repeatedly to check on the status of my order with no response This company is a complete scam! Beware consumers
Hi Roxanne, please accept our apologies for the delay in the delivery of your order. May we ask if you have receive your package and if we can help with anything else?
The wait worthed! The case is exactly how it looks in the image. Can't wait to show it to my friends.
Perfect case with bright colours and the design just looks amazing. I haven't got any cons to mention even I have used the case for more than a month now. Looking forward to see if I get any problem. Anyways, the price meets the expectations.
Bought an iPhone custom case for my girlfriend for Christmas. Was scared as the shipping took a bit more time but lucky to have it befors christmas. By touching the case i can definitely say that it feels premium, the corners are tough to protect the device. Hope my girlfriend would love this :)
Absolutely tough MacBook case. Was dwelling more on which to buy, and bough SlickCase which I can say is kinda tough as I got a hit with the wall. Didn't got any scratches BTW. Loved it so much.
Recently bought a sleeve for my MacBook Air from their website. Although, the delivery was bit delayed, but highly satisfied with their products.
The custom cases for MacBook are fantastic. Just got one for my son and he is loving it. Thanks guys for the quickest delivery.
Answer: They aren't scam. Completely legit as I bough the case with them and got it in a brand new condition.
Answer: Hi Cynthia! You can reach us my email at [email protected], or through our Facebook or IG page :)
At Slick Case, we design stylish MacBook Air & Pro cases 13 15 inch and styles like marble, floral and more - iPhone Cases, Apple Watch Bands and more!


Hi Jade, our sincere apologies for the inconvenience this may have caused. Can we have your order details so that we can help sort this please? We appreciate your kind understanding and we look forward to your response!