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Slick Case

3.3

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Slick Case Reviews Summary

The company has garnered a mixed reputation, with customers praising the quality and design of their products, particularly the durability and aesthetic appeal of cases. However, significant concerns arise regarding customer service, as many reviews highlight delays in delivery and a lack of communication from support channels. Issues such as incomplete orders and unexpected customs fees for European customers further exacerbate dissatisfaction. While some customers express overall satisfaction with their purchases, the recurring complaints about service responsiveness suggest a need for improvement in customer relations and transparency regarding shipping and fees.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
4
returns
3
quality
4
Florida
1 review
0 helpful votes
Follow Jade M.
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Bought two Macbook Cases, just 1 was delivered, tried to contact by phone and e-mail, but no answer, nothing for weeks. Customer service not exists, now Iam trying to get back my money because I paid using PayPal, be very careful if you're making a purchase in slick case, never use your credit card and expect bad experience.

Date of experience: December 24, 2020
Slick C. — Slick Case Rep
over a year old

Hi Jade, our sincere apologies for the inconvenience this may have caused. Can we have your order details so that we can help sort this please? We appreciate your kind understanding and we look forward to your response!

Iowa
1 review
0 helpful votes
Follow Roxanne S.
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Poor Customer Service
December 16, 2020

I placed an order with slick case 10 days ago and payed extra for shipping to be delivered in 3-6 days. I've tried repeatedly to check on the status of my order with no response This company is a complete scam! Beware consumers

Date of experience: December 16, 2020
Slick C. — Slick Case Rep
over a year old

Hi Roxanne, please accept our apologies for the delay in the delivery of your order. May we ask if you have receive your package and if we can help with anything else?

India
2 reviews
1 helpful vote
Follow Ricky V.
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Satisfied!
January 20, 2019

The wait worthed! The case is exactly how it looks in the image. Can't wait to show it to my friends.

Date of experience: January 18, 2019
India
2 reviews
0 helpful votes
Follow Chase R.
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You will love it!
January 16, 2019

Perfect case with bright colours and the design just looks amazing. I haven't got any cons to mention even I have used the case for more than a month now. Looking forward to see if I get any problem. Anyways, the price meets the expectations.

Date of experience: January 14, 2019
India
1 review
2 helpful votes
Follow Tiaa S.
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Bought an iPhone custom case for my girlfriend for Christmas. Was scared as the shipping took a bit more time but lucky to have it befors christmas. By touching the case i can definitely say that it feels premium, the corners are tough to protect the device. Hope my girlfriend would love this :)

Date of experience: December 23, 2018
India
1 review
2 helpful votes
Follow Sia L.
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Absolutely tough MacBook case. Was dwelling more on which to buy, and bough SlickCase which I can say is kinda tough as I got a hit with the wall. Didn't got any scratches BTW. Loved it so much.

Date of experience: December 23, 2018
Ohio
2 reviews
4 helpful votes
Follow David G.
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Recently bought a sleeve for my MacBook Air from their website. Although, the delivery was bit delayed, but highly satisfied with their products.

Date of experience: December 22, 2018
India
1 review
3 helpful votes
Follow Aditya A.
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The custom cases for MacBook are fantastic. Just got one for my son and he is loving it. Thanks guys for the quickest delivery.

Date of experience: December 22, 2018

From the business

At Slick Case, we design stylish MacBook Air & Pro cases 13 15 inch and styles like marble, floral and more - iPhone Cases, Apple Watch Bands and more!