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Bought vivid violet hair color. Tried it today. Left it on for 45 minutes with no results. Followed instructions and expected to end up with a beautiful violet hair color and was bitterly disappointed. What a waste of time.
I am changing my review because they did end up reimbursing me for not receiving the product on time, so the following is no longer true "I am terribly disappointed with Sleekshop. I placed an order and paid for 2nd day shipping and did not receive my order until four days later. I requested to be reimburse for the additional charge and they have completely ignored me. I will never do business with them again".
I do not want to give a company a bad review if they take responsibility for the error. I really appreciated what they did.
I bought a hair product. Tried a small amount, hated it. I returned it and did not receive a refund. The company is IMPOSSIBLE to reach.
STAY AWAY FROM THIS COMPANU
I had just gotten finished having a bad experience on Ebay, ordering my hair product, and having to get a refund when my order was "lost by the mail carrier". I found SleekShop.com and ordered three jars of Enjoy Pomade for Men. The price was as reasonable as any, I ordered on 5/9/18 and received my order today, 5/11/18. After ordering and prior to delivery I had emailed SleekShop, telling them that I hoped that my experience would be good and that they would become my go-to place for ordering my Enjoy. Within hours I received a very nice reply from Cynthia. They may have had some issues in the past but my experience was aces. I will order from them again.
I have used Phyto 7 for a few years. Ordered a tube from Sleekhair. It was super watery. Just poured out of the bottle like milk. Not at all like the other tubes I've received. When I contacted customer service about the quality of the product the customer service rep, Cynthia, tried to blame me and indicated no replacement because I had opened it. How would I have been able to determine the bad product quality without opening? Bad customer service.
I placed an order and They were supposed to ship it to me 3 to 5 business days it's been more than nine business days you trying to reach to them by email or phone they never reply back they are scammers
Terrible customer service. All sales final even if product is not correct
Hard to reach on the phone.
Do yourself a favor and order from a company that treats customers fairly
When there is a complaint like Amazon or equivalent.
I previously used sleek hair and was satisfied. On my most recent order, I received a confirmation the day I ordered. Seven days later, I get an email saying they put my credit card order is on hold, and I must use Paypal. I used the same credit card and shipping address as before. I called Sleek hair and was put on hold. After waiting, I was then put on an answering machine and told to leave a message. When they returned my email, they were completely unapologetic. I cancelled my order and will not use sleek hair again.
Well let me first start by saying that I was super excited when I found sleekhair.com through an advertisement on amazon. I can now say that I am HIGHLY disappointed in their service. I live overseas and have a difficult time finding places that ship hair products to APO/FPO addresses which is the main reason sleekhair appealed to me because their website says this,
"We are able to ship DOT-restricted (hazmat) items to Alaska, Hawaii, APO/FPO/DPO military addresses, US Territories or International shipments with a Hazmat. Fee that will allow special care during the transportation of your order"
Well to make a long story short, I place a rather large order to replenish my hair color among other things. My card was charged the full amount to include the $20 "hazmat" fee. My order stated that it was "shipped" However, I emailed to inquire about adding new items to my existing order and I was told that because of hazmat restrictions some (most) of my items previously ordered could not be shipped! The website is misleading entirely when it comes to addressing this issue. Why should they charge my card, before processing my order, which oh by the way turns out really hadn't shipped! So here I am totally irritated that (1) they lied about the hazmat shipment being allowed and (2) they obviously lied about the order being shipped, which ironically changed to "pending" following my inquiry to them in regards to the situation. As far as products go I have not the slightest clue, but if it is anything like their customer service then it probably completely and absolutely sucks! So that $20 fee to "handle your hazmat items with care" is a bunch of crap. Not to mention when I FINALLY got in touch with someone over the phone she was RUDE! She could care less that she was losing my business and had no intention or motivation to an alternative to the situation. She was obviously a bit uneducated on her companies shipping policy because I read it directly to her and she read it herself and still couldn't explain to me how I was wrong. The point is it was very misleading and thats just not right! These types of business have a special place in the crack of my A*S I will stick with Amazon from now on.
Not a bad website. They have a lot of products to choose from but they don't have the cheapest products online. I found the same products I use on other websites at $1 - $3 cheaper.
Sleek hair has an array of professional beauty products; not just for hair! I like that they offer organic options. They are a phone call away for expert advice on any and all of their merchandise. They give free shipping for orders over $75.
