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SlackReviews 27

3.7

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Slack Reviews Summary

Slack has a rating of 3.7 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Slack ranks 2nd among Project Management sites.

service
3
value
3
quality
3

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Bulgaria
27 reviews
12 helpful votes
Follow Brett H.
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Slack has become an indispensable tool for enhancing communication and collaboration within my team. The intuitive interface, organized channels, and powerful integrations allow us to stay connected and informed, whether in the office or working remotely. I appreciate real-time messaging in Slack, file sharing capabilities, and the ability to search for information, which ensures continuous and efficient work. Thanks to Slack, communication barriers become a thing of the past, and we can easily collaborate to achieve our goals.

Date of experience: April 26, 2024
Armenia
28 reviews
1 helpful vote
Follow SOUMYA RANJAN B.
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Slack has transformed the way my team communicates and collaborates, streamlining our workflows and increasing productivity. The platform's intuitive interface, organized channels, and powerful integrations make it easy to stay connected and informed, whether we're in the office or working remotely. I appreciate Slack's real-time messaging, file sharing, and search functionality, which ensure that important information is always accessible and easily retrievable. Moreover, the platform's customizable notifications and workflow automation features help us stay focused and efficient throughout the day. With Slack, communication barriers are a thing of the past, and my team can collaborate seamlessly to achieve our goals.

Date of experience: April 22, 2024
India
2 reviews
0 helpful votes
Follow Ramandeep S.
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Slack is mostly used for messaging in different businesses. My personal experience with slack was pretty good. You will not find any difficulties while using slack.

Date of experience: November 21, 2023
Cyprus
1 review
0 helpful votes
Follow Dmitrii L.
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We've had a very unfortunate experience with Slack, since they literally stole our money: back in March, our company's Slack account was inexplicably blocked, leaving us puzzled and frustrated. We attempted to seek clarification, but our inquiries were met with complete silence. Even worse, our request for a refund was blatantly ignored. It's truly mind-boggling how a company can disregard its customers in such a manner.

Desperate for a resolution, I resorted to reaching out to them via email, providing detailed information about our predicament. Surprisingly, they responded promptly. However, as soon as I mentioned the account blockage and the outstanding refund, their replies abruptly ceased. It's almost comical how they conveniently sidestep the issue, leaving us in the dark.

The whole thing has recently reached the peak point of its absurdity: they blocked my Twitter account after I commented on their post about the issues. The irony is that they privately messaged me, only to fall silent once again when I questioned the reasons behind the account blockage and the timeline for refunding our money. Take a look at the screenshot below for proof.

I strongly advise against dealing with these thieves. Their customer support is terrible; they simply ignore emails and dismiss customer concerns. It's the worst support I have ever encountered, and I've dealt with many companies around the world, so I have something to compare it to. Avoid this company of liars and thieves!

Date of experience: May 29, 2023
New Jersey
1 review
0 helpful votes
Follow Humprey W.
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Reliable for internal communication and team collaboration.
It's very easy to install and deploy.
Effective with instant messaging for the teams.

Date of experience: July 15, 2020
California
91 reviews
225 helpful votes
Follow Stephanie L.
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We use this at my work and it's a great way to communicate. Unfortunately, my company is prohibiting us from using it as it's not secure enough.

Date of experience: July 14, 2020
Australia
1 review
0 helpful votes
Follow Terence P.
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Great app
June 7, 2020

Love using slack, very easy, understandable and has just the right amount of extra features to make office life easier.

Date of experience: June 5, 2020
Canada
2 reviews
0 helpful votes
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Good
May 29, 2020

I like it BUT I don't like that when you get a message notification there is no button to hide it immediately.

Date of experience: May 28, 2020
GB
3 reviews
3 helpful votes
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Absolutely the best!
January 11, 2020

I create a small business and we use to use skype as a way for conference rooms until I hear about slack, is very easy to customize and create independently chat rooms for your employee and co-workers, the price is accessible and the option to create treat within a chatroom is amazing and fast

Date of experience: January 10, 2020
GB
1 review
0 helpful votes
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Good thing
January 6, 2020

We use Slack in the office and it is a good corporate messanger. There you can chat, create threads and groups and even call. Really helpful thing. And as for me it is great that they have a mobile app so even if I am not in front the computor I have an acsess to the work chat.

Date of experience: January 6, 2020
California
1 review
3 helpful votes
Follow Manny P.
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I used to use the IM feature in google but since I started using slack I have not gone back to google. I like the fact that there are so easy to create groups and things of that nature. I have even used Discord for personal use and I much prefer Slack over that too.

Date of experience: October 22, 2019
Washington
2 reviews
0 helpful votes
Follow Derrick B.
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Use Slack all the time!
September 30, 2019

I recently started using the app on my phone and was shocked by how comfortable it is for messaging my colleagues. I admire the function that open access to Google doc or excel from inside the slack!

Date of experience: September 30, 2019
Louisiana
5 reviews
0 helpful votes
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Lately, Slack calls have been SUPER glitchy. It's like playing phone tag on Slack because it's not "ringing" when you are actually calling. We even have a new hashtag at work because of the DAILY issues we have with Slack lately it's #slackissues It's not just calls, it's the whole app it's been very buggy overall lately and outages too.

Date of experience: August 7, 2019
Nigeria
1 review
0 helpful votes
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I agree
June 9, 2019

I certified that this review is based on my own experience and I am no way affiliated with this business, and I have not been offered any incentive or payment from the business to write this review. I agree to sitejabber 's terms * conditions, including not to write false reviews, which is in many cases against the law.

Date of experience: June 7, 2019
RU
3 reviews
6 helpful votes
Follow Anna L.
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I use Slack for chatting with colleagues. We have different threads for discussing our projects. Free version is good only for small companies. On the Free plan you can only see and search the most recent 10,000 messages. Voice and video calls are one-on-one only. File storage is 5GB.
If you need more options it is better to buy upgrades.

Date of experience: May 6, 2019
GB
1 review
0 helpful votes
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Good Company
February 21, 2019

Delivery is quick. I would highly recommend anyone to use stylewe! Good company! Daisyever great, their customer service is great, and the prices are... great!

Date of experience: February 20, 2019
GB
1 review
1 helpful vote
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Great, convenient app
November 14, 2018

Great, convenient, very useful app. Glad to use it for free. Could save chat history though... Overall satisfied.

Date of experience: November 12, 2018
California
3 reviews
3 helpful votes
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Very convenient!
November 14, 2018

Super! Great app! We are using it at my workplace and it is very convenient! Easy to use and communicate with co workers and friends, it is great that you can create goups and chats with whatever you want. For me it is much more convenient than skype or other programs. Well done!

Date of experience: November 12, 2018
France
3 reviews
6 helpful votes
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Amazing
October 21, 2018

This app is so amazing. From custom emojis to channels to communicate with your colleagues efficiently. Delighted an app like this exists.

Date of experience: October 18, 2018
Italy
5 reviews
1 helpful vote
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It's very useful
October 6, 2018

We use it at work, and it's fantastic. I can communicate with my colleagues all over the world and now everything is easier! Notifications are great, if you don't want to miss anything.

Date of experience: October 5, 2018