Sky GeekReviews 4,371

I noticed my had not been shipped several days after placing my order. I called customer service to inquire about this and the customer service agent told me neither item was shipping for another week because one was back ordered despite that not being conveyed before during or after checkout. She claimed she would have the ear seals that were in stock mailed separately. It became clear that she simply lied to me when I received a shipping email on the 13th for both items. They still weren't actually picked up by the carrier until the 15th and on the 17th were last seen in New York where they shipped from. So on the 17th my order I placed on the 6th because I need it for work is still days away. As a consumer I would consider your customer service and commitment to deliver products in a reasonable, timely manner a joke and frankly insulting.