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Skill shareReviews 565

2.8

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Skill share Reviews Summary

Skill share has a rating of 2.8 stars from 565 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Skill share most frequently mention free trial, credit card and customer service. Skill share ranks 2880th among Education sites.

service
74
value
75
returns
66
quality
72

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Australia
2 reviews
2 helpful votes
Follow Sylvia S.
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I discovered Skillshare a couple of years ago, bumping into a 3 months free offer - understanding fully that after that period it would change over into an annual subscription as the terms were conveniently linked on the signup form.

My main reason to try out Skillshare was to find more casual oriented courses, doing craftsy and artsy things - as a balance to some of the more expensive course platforms that I use for professional growth (being an IT professional) that charge either course based (a fee per course) or have a much higher monthly fee.

I have renewed my Skillshare membership twice, as I absolutely love the platform. I agree that the classes can be a bit of a mixed bag, but there are absolute gems in my area of interest and I took on sketching, drawing and writing classes. The sketchbook challenges opened a bag of creativity and were so motivational that it kicked me into a daily habit. I also had a class that was absolutely horrific in quality and quantity. It is great that you can leave reviews and feedback per class, and after this particular one I was contacted by Skillshare and got extra time added to my subscription as they could act on the provided information and pull the course from their offerings. A community is only as good as its members.

Anyways - if you like to learn by doing at a reasonable annual fee - then Skillshare is definitely something I can recommend, especially for the more creative courses. Just if you sign up for a trial and it is not for you. Then read the terms again and CANCEL your membership before your trial runs out. Not that hard.

Date of experience: January 2, 2019
Thailand
1 review
4 helpful votes
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It's your own fault.
December 30, 2018

To anyone who were ranting about the annual charge, It's your own $#*!ing fault that you can't remember their billing dates.It's your own responsibility that you should remember it! Even Netflix won't tell you that they will be charging you for the following months!

As for the actual product review, I found many nice classes and teachers that I couldn't find elsewhere with a reasonable price. The interfaces are easy to navigate. I think I will be here for a long time.

Date of experience: December 29, 2018
GB
1 review
10 helpful votes
Follow Alex D.
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I'm sure the content is good, unfortunately I had a death in the family and forgot about my free trial. I did not receive any email telling me they would be charging me for an ANNUAL membership - a truly horrible tactic you would not expect from a company whose 'ethos' is apparently dedicated towards learning. I have messaged for a full refund but looking at some of the other reviews this does not look hopeful. If I do not receive this I will make sure I put the time in to warn others of this companies abhorrent tactics as often as I can.

Date of experience: December 23, 2018
Slovakia
1 review
5 helpful votes
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I have been really enjoying content that this website offered to me for free in last three months. But it was really terrible morning today, when, without any noticing that free trial is in the end, skillshare charged me 96. This is how pro-customer service would look like in your opinion? I am a student and I really cannot afford it now. A lot of my friends started to use this service by my advice, i was decided to buy premium account in the future, when i would have some income, but now i am feeling like trapped in some kind of bad dream, instead of enjoying great opportunities that this website could offer me. Be careful of billing date, becuase it feels like a scam on customer, instead of a great space for "skillsharing".

Date of experience: December 22, 2018
MD
1 review
1 helpful vote
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Amazing school
December 20, 2018

This is an amazing school. Had the best education and experience of my life. Going for a second Masters. Only "you" can make a difference to what is important to "you". The instructors are the most caring and accomplished professionals I have ever met.

Date of experience: December 20, 2018
Washington
1 review
0 helpful votes
Follow Carlin P.
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Very happy I found Skillshare! I'll be a long term customer as long as their class quality stays where it is!

Date of experience: December 17, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Carlin — Thanks for leaving this review! We're happy you found Skillshare too, and it's great to hear you've enjoyed so many classes. Happy learning!

Alabama
1 review
4 helpful votes
Follow Crystina L.
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I was very sketchy and never heard SkillShare. I checked sites and very surprised that this business has no BUSINESS LINE THAT YOU CAN SPEAK TO SOMEONE AT ALL TIMES and more importantly LOSING CUSTOMERS. WE ARE #1 THE BREAD AND BUTTER TO ANY BUSINESS ALWAYS. Honestly understand about us customers we forget about our trial and we charged understand, but we have to remind ourselves at all times if not the business. What bedazzled the situation is when you keeping reading the 1-2 stars in multiple sites there are ALOT OF CONSUMERS requested multiple emails and no response. CONSUMERS started the 2 or 3 month trials and couple or a few days they are charged and it will be sent in email or spam. I enjoy UDEMY but have to pay for each course had a reasonable price and knowing that if I do not like the course there is a TRUST GUARANTEED WILL GET MY MONEY BACK WITHOUT EXTRA SURPRISING CHARGES! I will stick with Udemy at least I will save money. Thanks Guys for saving other future CONSUMERS! I AM SO SORRY THAT YOU GUYS WENT THROUGH THIS!

Date of experience: December 16, 2018
Germany
1 review
0 helpful votes
Follow Eduardo T.
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Had to design a logo and signed up for Skillshare to go through some of their classes. Learned what I needed to know in the free trial period! Great classes!

Date of experience: December 15, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Eduardo — Thank you for your review! It's great to hear you were able to learn what you needed so quickly. Thanks for using Skillshare!

GB
1 review
0 helpful votes
Follow Jenifer D.
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Other online sellers of courses (cough udemy) make you buy access to each course, but with Skillshare you get access to everything they have!

Date of experience: December 13, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Jenifer — Thanks for leaving this review! So glad to hear you've enjoyed learning on Skillshare.

Minnesota
1 review
4 helpful votes
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Absolutely the worst
December 12, 2018

I'd give 0 stars if I could. I've reached out multiple times requesting a refund for the random $99 I was charged without warning and without being given a timeframe of when the trial would be ending. The fact I'm out$100 AND no one has responded to my emails to try to help out at all is even more upsetting.

Date of experience: December 12, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Maura — I hope you heard back from our Support Team by now! They should be able to help you with this. If not, please send us a private message with your email address and we'll make sure someone reaches out ASAP.

Washington
1 review
0 helpful votes
Follow Angus L.
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I've been very happy with Skillshare's classes! If you want to learn quickly and effectively, rely on Skillshare. You get what you pay for.

Date of experience: December 10, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Angus — Thanks for leaving this review! We're so glad to hear Skillshare has been so effective for you.

Germany
1 review
0 helpful votes
Follow Ancell C.
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Many free YouTube tutorials for the same material! But I came to love Skillshare's interface and ability to explore new classes that other students have enjoyed. Their classes on Lightroom have been immensely useful in learning how to manage my collection of photographs!

Date of experience: December 10, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Ancell — Thanks for this review! It's great to hear you've enjoyed exploring classes on Skillshare.

South Carolina
1 review
3 helpful votes
Follow Soohia V.
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They dont care about your privacy
They will use every email they can scrape from the web and spam you with $#*!ing pay your 96$ subscription even though you're not a customer
They dont give a $#*! if you dont like email you receive because they will send it more! Megan Burt is pretty consistent about it
Scam that likes to spam your inbox in any way possible

Date of experience: December 9, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Soohia — Sorry to hear about this! If you're having trouble unsubscribing from emails, please reach out to our Support Team at [email protected]. They should be able to help you out!

Texas
1 review
0 helpful votes
Follow Marlene R.
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I signed up for skillshare on a whim because I needed some help with a graphic design concept for school. After figuring that out (yay!) I started to explore the site. They have classes about almost everything! I've really enjoyed spending time on the site.

Date of experience: December 7, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Marlene — Thank you for your review, and the feedback! It's great to hear you've been able to learn graphic design and more on Skillshare, and we hope to make improvements to our search functionality in the future. Happy learning!

Washington
1 review
6 helpful votes
Follow David W.
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Through a student deal, I received 3 months of premium membership for $0.99 and I enjoyed my time on the site. However, as a recent university graduate, the automatic $99 charge at the end of my trial has completely crippled me financially. I do recommend this site for its content, but the way the payment method is set up automatically is a scam.

Date of experience: December 7, 2018
Rebecca Y. Skill share Rep
over a year old

Hi David — Sorry to hear about this! If you haven't yet, please reach out to our Support Team at [email protected] so they can look into this with you.

Utah
1 review
0 helpful votes
Follow Sunny S.
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Thanks Skillshare
December 6, 2018

Using innovative teaching methods, uversity courses are designed to help students learn from anywhere in the world. Much of the coursework is free to use, and students earn a certificate when they complete a course.

Date of experience: December 6, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Sunny — Thanks for leaving this review! We're happy to hear you're enjoying Skillshare. :)

Washington
1 review
0 helpful votes
Follow Holly R.
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It was a bit of work to get it recorded and professional-looking but the money Skillshare keeps giving me is way more than I was making on YouTube.

Date of experience: December 6, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Holly — Thanks for sharing this! So glad to hear that you've been successful teaching classes on Skillshare.

Georgia
1 review
0 helpful votes
Follow Morley S.
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I bought Adobe's guide, signed up for a class at Udemy and struggled and struggled. Skillshare's Illustrator guides got me where I need to be! Worth every penny.

Date of experience: December 4, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Morley — Thanks for leaving this review! :) It's great to hear you've gotten so much value out of Skillshare.

GB
1 review
0 helpful votes
Follow Bondie W.
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I've saved a lot of money learning how to use Photoshop myself instead of using a local photographer to make changes.

Date of experience: December 2, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Bondie — Thank you for this review! We're so glad to hear you're learning Photoshop through Skillshare!

Texas
1 review
3 helpful votes
Follow Stanfield A.
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Skillshare isn't a scam. I signed up for the free trial and learned what I needed to learn. When they charged me automatically (my own fault for not cancelling), I emailed them and was quickly refunded. Easy! I'm thinking about signing up again.

Date of experience: November 29, 2018
Rebecca Y. Skill share Rep
over a year old

Hi Stanfield — Thank you for leaving this review! I'm glad to hear you had a good experience with our Support Team, and we hope you'll consider signing up for Skillshare again!

From the business

Skillshare is a learning platform with online classes taught by the world's best practitioners. Personalized, on-demand learning in design, photography, and more.


skillshare.com
Founded in 2010
New York, NY, United States