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SingSale

1.6

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SingSale Reviews Summary

SingSale has a rating of 1.6 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SingSale most frequently mention and customer service. SingSale ranks 11th among Flash Sales sites.

service
4
value
4
shipping
4
returns
4
quality
4

We monitor reviews for authenticity

Hong Kong
1 review
7 helpful votes
Follow Ruchi S.
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Their shipment isnt the best and will routinely be returned to sender. The worst is the refund policy for items returned, where you wont see a dime of your money unless you buy more products with in a specific time. Very unhelpful response from customer executive simply saying "thats our policy so move on" (i am paraphrasing a bit)
I think its better to stick to known sites like Amazon which are more customer friendly

Date of experience: June 19, 2017
Singapore
4 reviews
15 helpful votes
Follow Bryanna O.
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Worst of its kind
May 18, 2017

Wrong measurement provided. No exchange. No refund to card used for purchase. No transfer of refunded credit to another account. Ridiculous policy. Worst service from robotic customer service personnel. The moment the transaction is made, that's when the devil is let out. You cannot do anything about it.

Date of experience: May 18, 2017
Singapore
1 review
6 helpful votes
Follow Turine T.
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I've been shopping on Singsale for years and can't keep track of how much I've been spending on them.
If you buy some brand you know very well, most of the time it turns out ok, but pray, do not buy from what they advertised generically as 'italian leather', 'fashion/designer shoes', etc. Most of the time, they are low quality, cheap looking products and the returning process is way to painful for you to get involved.
They have the worst customer ever. When something goes wrong and you ask them to resolve, if they take some action, it takes forever. Otherwise, most of the time, they just ignore your messages. Yes, totally ignore.
It's not uncommon that problems occur with online shopping. We all know that. But I have shopped on sites that you know for sure if something's wrong with your order they'll try their best to fix and the refund happens super quickly. I mean, the refund should always be as quickly and simple as when you buy, otherwise you'll feel like being ripped off.
When you receive a broken or lost item, you want to have the refund asap. But it never happens like that. You'll end up forget about it and I checked several times, they never refunded what they promised.
Even with many good price items that they have, I am sorry to say I will never shop there again and would like to warn everyone about the horrid irresponsible service.

Date of experience: February 24, 2016
Singapore
1 review
3 helpful votes
Follow Zheng H.
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Long long lead time, fine
Delivery without notification, fine
Notice of return to sender via on-site email? Am I supposed to check the freaking website everyday to see if I get a mail for something I have never been notified in any way?!

Lousiest online purchase ever!

Date of experience: September 16, 2015
Singapore
4 reviews
12 helpful votes
Follow Annouck L.
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On several occasions I have bought stuff on Singsale.

I do not think they often have good deals on designer clothes, I have never heard of a lot of the "brands". Mostly I buy toys for the kids.

They hardly ever make their estimated shipping date so that is very annoying but if you know about this and you are not in a hurry to get your stuff, it is a good way to order kid toys.

So far I have not had to deal with returns so I cannot comment on that.

Date of experience: December 2, 2014

From the business

SINGSALE? Is Singapore? ۪s leading online shopping club. With savings of up to 80% on ladies, men? ۪s and children? ۪s fashion and accessories as well as beauty brands.? The best designer brands at the cheapest prices.? Membership is free.


singsale.com.sg
Singapore, SG, Singapore