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Sims Custom ShopReviews 135

4.2

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Sims Custom Shop Reviews Summary

Sims Custom Shop has a rating of 4.2 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sims Custom Shop most frequently mention paint job, guitar body and customer service. Sims Custom Shop ranks 2nd among Guitars sites.

service
53
value
52
shipping
49
returns
15
quality
52

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Colorado
1 review
0 helpful votes
Follow David W.
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The work the Pat does is incredible! The effort and care he puts into his work is apparent when your guitar arrives back in your hands. The worst part was the wait since he has so much work... but it was well worth it. If you're not in a big rush and you want top quality work, go with Sims Custom Shop to have your guitar refinished.

Date of experience: January 3, 2023
Texas
1 review
0 helpful votes
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Cannot recommend enough
December 29, 2022

So my experience with Pat started with a poorly worded email which prompted him to call me and explain why what I had asked for couldn't be done in any way that would create a satisfactory product.
Once we got exactly what I wanted spec'd out, he went above and beyond in helping get my guitar out to him and getting it turned around in record time. He was in constant contact with me, kept me updated with pictures, and delivered EXACTLY what I wanted.
I cannot say enough good things about Pat and Sims Custom Shop!
Great prices, and customer service was phenomenal!
If you have any projects and you're unsure, Sims Custom Shop is the way to go!

Date of experience: December 27, 2022
California
1 review
0 helpful votes
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Patrick is a true artist!
December 12, 2022

Patrick created an amazing copy WRB3 guitar body from artwork I created for Reb Beach in 1989. His attention to detail, extra efforts and communication to make sure it would turn out perfect is second to none! I could not be happier - thank you, Patrick! Dan H

Date of experience: December 10, 2022
Florida
1 review
0 helpful votes
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Perfect
November 12, 2022

The trans black burst finish came out flawless on my strat ultra body. I could not be more pleased. It's one of a kind now and better than anything you could buy off the shelf.

Date of experience: November 11, 2022
Pennsylvania
1 review
0 helpful votes
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Better than I expected
October 6, 2022

I sent my guitar body to Patrick at Sims custom guitar shop. At first i was not sure how or what was the outcome going to be. To my full surprise the body came out better than I expected. Pat, is a professional. What costumers need to remember is to be patient. Patrick is a one man show and he tries to full fill every job within a time frame. He said 15 week but he needed a bit more time. He will communicate everything with you and keep you up to date. I am very please with his work and will be a repeated costumer. Thank you Patrick@
Sims Custom guitar shop

+1
Date of experience: October 5, 2022
Tennessee
1 review
0 helpful votes
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Fantastic Finish!
September 17, 2022

The quality of this paint job was certainly worth the wait. Patrick asked lots of questions to make sure we were on the same page about whet I was looking for. And boy did he deliver. Highly recommend!

Date of experience: September 16, 2022
Tennessee
1 review
0 helpful votes
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EVH Music Man Refinish
September 16, 2022

During some maintenance I foolishly managed to severely damage the finish on my EVH Music Man. I love this guitar. I also have loads of sentimental attachment to it and I was crushed. I was convinced it would never be the same. I emailed Sims some photos and asked for a quote. I was provided with a price I felt was fair as well as an explanation of exactly what would be done to refinish it. At the time I had no idea just how fair the price was. The instrument I received from Sims looked better than it did when I purchased it brand new in 1992.
Knowing my story and my attachment to the guitar Patrick could have easily doubled his price and taken advantage of me. Instead, he charged me a fair price and saved the dang day. I was honestly stunned when I opened the box to see my newly refinished guitar.
His work far exceeded my expectations.

Date of experience: September 16, 2022
Rhode Island
1 review
2 helpful votes
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Impeccable finish
September 3, 2022

I had Sims paint a guitar gold for me, and I'm astonished at the finish. I've owned so many guitars and I can honestly say this paint job is better than any factory paint job I've ever seen. It's a time consuming process but the end result is well worth the wait. I plan on having my Les Paul painted next. Patrick is a very talented man, and if they gave a grammy for painting guitars he deserves one.

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Date of experience: September 2, 2022
California
1 review
1 helpful vote
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Pat Sims does the BEST paint jobs I have every seen! His is very transparent about how the process works and up front about all pricing, which is very reasonable. Great craftsmanship and VERY knowledgeable! Pat did the Jackson Soloist that is pictured here and will be doing a Jackson RR1 later this year.

Date of experience: August 27, 2022
California
1 review
1 helpful vote
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Killer job!
August 25, 2022

Had a guitar painted by Patrick and it turned out amazing. This thing looks great in pictures but in person, it is next level good. Can't wait to get my other one back from him I am having him do some custom artwork on!

Date of experience: August 24, 2022
Washington
1 review
1 helpful vote
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Beautiful work!
August 23, 2022

Sims does absolutely beautiful work! After finding him online and a quick email, i was promptly called. Patrick answered all my questions and before taking any payment, he made sure he knew exactly what I wanted.
Beautiful work, great service, and awesome communication through the whole process!

Date of experience: August 22, 2022
Texas
1 review
1 helpful vote
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Great Service
August 23, 2022

Professional restoration upon completion was above and beyond all expectations. Excellent documentation that avoids misunderstandings for scope of work, shipping and receiving and pricing. I highly recommend Sims Custom Guitar for anyone with high expectations and/or cares about their guitar(s).

Date of experience: August 21, 2022
New York
1 review
2 helpful votes
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Great custom guitar
August 22, 2022

Patrick did a really great job building a custom guitar from scratch. He designed everything to my specifications and was helpful with design and detail suggestions. Not only is the guitar stunning to look at, it is also a treat to play. Patrick is a very skilled craftsman who does top notch work!

Date of experience: August 21, 2022
North Carolina
1 review
2 helpful votes
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Could not be more pleased with my entire experience in dealing with Sims Custom Designs. After a lengthy search I finally found an absolutely stunning body blank with which to build a custom '51 Precision bass. Given how long it took to secure the material, I was extremely wary of entrusting it's finishing with just any shop and thus spent a considerable amount of time speaking with a large variety of candidates. From the very first time we spoke it was abundantly clear to me that Pat Sims was the obvious choice. He was tremendously helpful in listening to what I was looking for and offering design suggestions. His attention to detail was readily apparent and I was immediately convinced I was making the right choice in selecting him. Despite all of that, I was NOT prepared for seeing the final result in person- it is truly a work of art. Wow-wow-WOW…

Date of experience: August 17, 2022
Texas
1 review
3 helpful votes
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Orange Legator N8FX
August 12, 2022

Pat did an amazing job on my guitar, so grateful he's able to perform this work for I do not appreciate stock paint jobs. Pat turns the ordinary into art. Thanks again Pat.

Date of experience: August 10, 2022
New York
1 review
3 helpful votes
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Had my Fender American Special Limited refinished because the factory polyester finish was flaking off the body. Patrick called me the same day I emailed and talked me through the entire refinishing process at their shop. He was super professional and his passion for the work came through in a big way. I got the body back yesterday and it is one of the nicest Charcoal Frost Metallic finishes I have ever seen. The color is spot on, the finish is even and really beautiful. It no longer has that factory polyester plastic wrapped look that so many modern guitars have. I'd say the wait time on the refinish was on the shorter end of what I'd expect for a quality refinish, and well within the estimated delivery time Patrick gave me on the initial call when I was shopping around. Next time I need finish work Sims will be the first call I make.

Date of experience: August 5, 2022
California
1 review
3 helpful votes
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Superior quality work
August 6, 2022

Patrick just finished painting a Jazz Bass for me in a Highland Bullet Green with ceramic coat. It's absolutely gorgeous and he couldn't be a finer guy to deal with. No, this level of custom craftsmanship is not fast and you shouldn't expect it to be. But if you want the highest level of guitar finishing, this is a great shop to use. Can't recommend his work enough. I'll be sending him more projects I know.

Date of experience: August 4, 2022
New York
1 review
3 helpful votes
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Transparent Turquoise
August 6, 2022

I reached out to Pat for a very specific color, and he talked me through what is needed to obtain it. I learned a lot in the process, especially how colors can be perceived given the light and white balance of lighting, The body came in yesterday and its pretty spectacular. The Flamed maple top has many different shades of darkness which compliments the lighter Turquoise finish that was intended.

+2
Date of experience: August 4, 2022
Oregon
1 review
2 helpful votes
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I sent Patrick My guitar to be finished after severe scratching and runs in the original paint job that I had done locally, he smoothed off the surface, remove the scratches and laid a mirror like finish in metallic blue on my guitar, even in direct sunlight it is flawless. Well worth the wait

Date of experience: July 28, 2022
Spain
2 reviews
2 helpful votes
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5 Star Work!
July 23, 2022

I contacted Pat to have a PRS guitar refinished, and the process was fantastic. Fast & direct communication, and an incredible end-result. Highly recommended!

Date of experience: July 22, 2022

From the business

The Guitar Refinishing and Painting Custom Shop. Specializing in factory quality guitar finishes and restorations.


simscustomshop.com
Chattanooga, TN, United States
+169