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Silkletter Reviews Summary
Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
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Great customer service and a nice final product. Prompt on-time delivery for an order where it really mattered.
VERY EASY TO USE SITE
Great product at a great price!
Kenna was very helpful in helping me order and follow-up on the order.
Have always had a great experience with Silkletter.com. Thank you!
Couldn't be more pleased and looking forward to ordering more in the near future
Found what I wanted but kept getting error at checkout and cart would time out too soon. Lost my discount and couldn't go back to enter it. Could not find a way to verify layout after item was placed into cart.
Received confirmation and proof of layout via email to approve before item was finalized. Liked the final opportunity to verify and give my approval on size and location of logo.
Very easy order / setup process.
The water bottles we ordered weren't available, so you quickly offered another option, which worked out fine.
Thanks for you prompt and friendly customer service!
Quick and easy ordering!
I needed help making the order -- called in and was helped by Keena. She was very helpful!
Awesome customer service and QUICK! Easy ordering.
Had problems finalizing my order last night. Seems to be OK tonight, but it was frustrating. Also, I had a promo code CRT25B which worked last night but not tonight.
The customer service assistance I received in search of my selection was extremely helpful!
Looked at a lot of different company's and chose this one. Creating my table cover was easy and I received it quickly.
Great job keep up the good work.dwayne medel
Set up is a little quirky and the overall product feels cheaply made
Arrived earlier than expected
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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