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Silkletter

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Silkletter Reviews Summary

Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.

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rachel O.
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Thanks for the great product!
March 24, 2017

Thanks for the great product!

Date of experience: March 24, 2017
Adam J.
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This is my first buy from Silkletter, they had what I was looking for for a really good price.

Date of experience: March 21, 2017
Roxie N.
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User friendly site
March 17, 2017

User friendly site

Date of experience: March 17, 2017
Mark V.
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Uncomplicated and quick
March 17, 2017

Uncomplicated and quick

Date of experience: March 17, 2017
Keith M.
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N/a
March 7, 2017

N/a

Date of experience: March 7, 2017
Louise M.
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Overall very satisfied as this is our first time ordering. Service was tremendous

Date of experience: March 5, 2017
David M.
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Your website needs to be more user friendly
March 3, 2017

Your website needs to be more user friendly. I had difficulty especially since I had an account. It kept telling me someone else had my account. I spent MUCH more time with this than I should have.

Date of experience: March 3, 2017
Colin C.
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I am making this purchase for our church as the free gift that we hand out, the fact that we are able to put our logo onto the notebook is a huge plus as well as the free shipping!

Date of experience: February 20, 2017
Bob S.
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Wonderful product, price and delivery!
January 20, 2017

Wonderful product, price and delivery!

Date of experience: January 19, 2017
Jonathan W.
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The product looks great
December 16, 2016

The product looks great.

Date of experience: December 16, 2016
Samantha X.
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Very satisfied customer
December 15, 2016

Very satisfied customer

Date of experience: December 14, 2016
bobbi a.
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I am never disappointed with a Silkletter purchase!
December 11, 2016

I am never disappointed with a Silkletter purchase! You guys ROCK!

Date of experience: December 10, 2016
Jeff I.
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Smooth reorder
December 8, 2016

Smooth reorder

Date of experience: December 8, 2016
Becks Y.
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Just had a great conversation with your associate about proofing. He was able to give me the info I needed.

Date of experience: December 7, 2016
TK U.
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Professional and accommodating
December 1, 2016

Professional and accommodating -- looking forward to our next swag project!

Date of experience: November 30, 2016
Bambi F.
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Some problems with adding things and had to start over a few times.

Date of experience: November 18, 2016
Joshua Z.
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Great experience
November 8, 2016

Great experience. I only gave the last question a 3 star since I haven't yet received the product. I'm sure we'll love them but w/out having them, I gave 3 stars. Every other part of my experience was wonderful. Thank you!

Date of experience: November 7, 2016
Suzy H.
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I was a little upset to find that we were not able to have the silk done on these. I found out after paying for them and they were ready to go through production. You should not offer that on this product if you don't do it.

Date of experience: October 19, 2016
Brianne O.
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I ran into a few misunderstandings with minimum quantity. It was different from stated on the item.

Date of experience: September 14, 2016
Erica F.
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We were very happy if order arrived before 8/16
August 22, 2016

We were very happy if order arrived before 8/16 - the date stated on our order & summary. That reduced our stress of planning all details for the retreat. However, when we opened the box, two of the cups lids were cracked. We used the cups all day, but by the end of the day many logos had smeared, rubbed off, or smudged. Therefore, I wouldn't recommend this product, as the goal of logo'd merchandise is to have company name/image on something people will keep for a while, and use where others can see it. I don't doubt people will keep the cups & use them; but not many logos remained.:-(

Date of experience: August 22, 2016