WSS

I ordered 2 pair of sneakers for my son from thus company. When sneakers arrived they were much smaller than size they were supposed to be. When I tried to return products, which you have to email them first to request they send the return/refund info. They would email me question regarding items to be returned, once I emailed them back, they would send another question days later. As if they were attempting to drag out return time. Once I answered all questions; no items were never worn, yes items are in original packaging etc. I again informed them I wanted a refund and to return the sneakers. I never received any further communication from them much less return information.

I've tried to sign up and create a account with this website and have been unsuccessful I've also tried to check out and pay for shoes as a guest and still no way to do so. Then I went on an try to click on certain shoes that interests me or in my children and it wouldn't let me I feel like maybe it's a scam

I ordered from this company a few years ago didn't have any issues I ordered my shoes last week got them promptly I open the box and they look terrible feel terrible immediately knew that they were fake hopefully the return process goes as smoothly as the purchasing process went. TRASH

I was skeptical at first from reading all the reviews, but my experience was flawless. Ordered online, and received my shoes on time per the delivery date given. I would order from here again, best price I could find.

I am pleased with my purchase! I ordered my shoes, then I saw reviews after I looked up the company I had never heard of before and got such a great deal with. I was horrified to say the least. Even after getting the shoes, I was nervous about what condition they would be in. They looked new, but also looked like someone tried them on once and walked in them because the white part underneath was a lil dirty? Other than that, I have no complaints. They look new, fit pretty good, maybe a little tight across the top, but they stretch. I hope others have a Good experience with this company, like I did. Shoes went out same day I ordered and received in a week, so very timely!

Wss shoe store in norwalk trying to bang whittier... lmao. Most unprofessional workers I've ever dealt with
We ordered online and they only shipped 1 shoe. They told us to come down and use their employee discount. I drove 40 min to get there just to be told the whole store doesn't carry my size. There was about 6 girls there looking busy not doing nothing but playing around. The store mgr on duty says she will refund me w a 30 percent discount then opens the drawer and shuts it trying to say she gave me my money back when she didnt. Then after trying to take my money she finally gives me 10 back which isn't 30 percent of 70. Then when I'm talking to the mgr one of the girls cuts me off and says have a nice day trying to get me to leave while I'm in the middle of a sentence w the mgr. The mgr tells her rude $#*! to walk away and I told her listen to her boss and walk away. She then sits there trying to gang bang on me in the norwalk store talking about she's from v whittier. Then the other girls yelling me to get homies so we can all fight... most ridiculous scene ever. If this is who wss has working for them nobody should ever give them their business. A bunch of thieving $#*! lowlife behind the counter trying to steal- gangbang and incite violent situations... do better wss!

They sent me the wrong size shoe (men's 7.5 not women's!?) and then wanted to wait to receive the wrong shoes before shipping the correct items. The guy promised (lied) to send when I verified shipping back, and still didn't ship for another full week. --Not taking responsibility for their errors-- 3 weeks later, I still don't have the shoes. STILL not sure the right size will arrive. And will keep watching credit card for additional charges.

Total waste of time and energy. Shop elsewhere! (And UPS's complete and utter lack of customer service contact makes it even worse. Both packages mysteriously delayed with no arrival estimate, updates or contact allowed. Boycott UPS.)

Bought some shoes and when they came you could tell they had been worn and used. Had to send them back. Never again!

Shoes did not fit and company refused to accept a Christmas return because it was 2 days past the 30 day return policy, despite a COVID outbreak where it has not been possible to exchange Christmas gifts let alone go drop off the return because WE HAD COVID.

I ordered 2 pairs of champion slippers (45$ ech) and a pair of shoes for my son. It came in 3 separate boxes spread out over a 2 weeks. First box said all items would be in box one so i thought i got scammed but i got it all at a great price, too. It eventually ended up coming! I did use PayPal like other reviewers said to do.

I've only made one order from them, but they had the best price and shipping was fast. I got the shoes I order in good time.

You need to pay attention to all the reviews. The customer service at this place is a joke. I ordered shoes for my son to get by Christmas on the 14th of December and by the 17th they still had not shipped so when I sent the email inquiring why they hadn't shipped yet I got an indiscriminate text from PayPal stating that I had a refund for the full amount. No explanation to me or anything. Now it's too late for me to get the shoes to him by Christmas. Oh well I guess I'll take a picture and wrap the picture in a box...

I purchased two pair of childrens shoes for christmas, the shoes came in the wrong size. I contacted them for an exchange and the representative told me the return policy was 30 days. I attempted to speak to a supervisor and the woman told me that she was the only person I could speak to and that she was the person in charge of returns.

When I originally found WSS shoes I was searching for a hard to find pair
Of PUMAs. I was surprised they had them, and others. Then there was/were the great prices... This all led to an increasing level of skepticism.

When I researched the site I found conflicting reviews. Needless to say this did not help my angst.

Nonetheless, I decided to take a chance; and, it paid off! I received exactly what I ordered and exactly what I was expecting to. The shoes arrived quickly and were 100% legit authentic NIB PUMAS.

I ordered a total of 8 pairs of shoes and a tee shirt. I wouldn't not hesitate to order from WSS. My experience was perfect!

I received my purchase in the mail today, then when I opened my shoes one of them was missing the wrapper on the inside and the boxes looked old… Then I looked at the shoes and they seemed fake… I instantly got online to look at the reviews, just now reading the reviews, and I believe they might be fake… Instantly regretting my purchase… I will be taking these to the store to verify whether or not they are real… The tag says made in Vietnam…

Online store does not work they put nice good shoes at a good price and when you have already paid they let the days go by and they tell you that they do not have the product they cheat you they send you another product it has happened to me 2 times but the third time it will not happen because I do not wish nothing to know about them anymore

I spent over an hour trying to get them to exchange the exact same shoe for a different size and they refused to do it because the shoe I bought was on sale at the time I bought it and they claimed that a size wide was a different style even though they are the same shoe and same price.