Shoppopdisplays

I've been a returning customer of shopPOPdisplays and recently placed an order for a custom 5-sided clear acrylic box (6"x19"x25", 1/4" thickness), the exact same product I ordered almost exactly one year ago. Unfortunately, my experience this time has been extremely disappointing due to an outrageous price increase and lack of customer support to address the issue.

In January 2024, I purchased this same box for $159.60, with a total cost of $175.60 after shipping and tax. Now, just one year later, the price has skyrocketed to $241.41, with a total of $269.73 after applying their so-called 5% discount. That's a 54% price increase for the exact same product in just 12 months!

When I contacted customer service, they explained the price increase was due to "industry costs" but offered no other solution or discount to offset the massive hike. They also pointed out their volume pricing, but as an individual buyer who doesn't purchase in bulk, that option is irrelevant to me. Even their 5% discount code barely covered shipping costs, which only added to the frustration.

While the quality of their products is fine, this kind of pricing strategy feels exploitative, especially toward individual customers. I used to trust shopPOPdisplays, but after this experience, I'll definitely be shopping around before buying from them again.

If you're considering purchasing from them, be prepared for shocking price increases, and don't expect much help from their customer service team.