ShoesPieReviews 507

Giving 1 star since that's the lowest option available. Very disappointed with the delays the company can make. The prices are exorbitant to be a spam. Ordered Sandals more than 4 months back and I haven't received them yet. Firstly, the package was shipped after a month from order date and then it got lost somewhere. After a thread of email to the customer service, I was asked to pay for shipping again. Now, the second shipment is not on the correct address. I don't think I would ever get what I ordered.

I had a really good experience with shoespie. I ordered some boots! They fit perfect and are exactly what I expected. I read some reviews that people think they have gotten used shoes in my case that didn't happen they were brand new. Also the shipping was awesome. Nordstrom has always been the best shipping in my opinion but shoespie was just as good and on top of it getting here fast it was free and living in Alaska I don't get a lot of free shipping.

I ordered a pair of heels before valentines day and I'm just getting them today (3-23-16). The box was in horrible condition. The color of the shoe was way off from the pictures. The sole was already peeled when I got them. Before they were shipped out I emailed them twice and no reply. When I emailed them the second time stating I wanted a refund because they haven't been shipped, the next day they hurried up and sent them out. Smh.

Don't order from here! I placed an order on 3 / 13 / 16
Paid extra for a faster shipping since I'm needing my shoes for a
Special occasion, was needing shoes this weekend! Sent several emails
With the same generic response they give to all their customers.
I shop online a lot this is the worst customer service and business
Ever! Should not have to deal with this type of service for the price I paid for
2 pairs of shoes and faster shipping! I'm out on the money I spent on this
Order, plus I'll need to buy shoes again for the occasion!
Really wish I would have seen these reviews before I placed my order!
Not satisfied, really hope I'm not waiting 2 months for my order!
Wish I could get a full refund, which they don't refund your money back either!

Every time I have a reason to interact with shoespie they impress me. Their customer service is exceptional. They go out of their way to make sure that you have the best experience possible. I always receive my orders on time, never a problem returning an item. I wish more companies valued their customers as much as shoespie does.

I have used shoespie.com for over 2 years and they have NEVER disappointed me. I hate filling out these forms but shoespie.com keep me wondering why other companies can't provide service even close to them. Microsoft in the late 80s and early 90s used to have a similar commitment but now they just are another large company sucking consumers dry. Apple has provided me excellent service in recent years and for a large company they are doing pretty good. So, where are they rest of the companies that care about they customers. Thank you.

These guys are great--the pay for shipping both ways (including returns) and make it super easy. If you order a lot like I do, they even overnight you the items. Great selection, prices are ok. Love them.

After ordering shoes with this company I cancelled the order 8 hours after the initial order. Their website states that if you cancel within 12 hours you will receive a full refund. Let me tell you this is not the case! They have not responded to my requests for a full refund and despite cancelling the order within the specified time they still have my money! I have emailed 10 times and just receive the same automated response. Then they reply on here to make it look like they are responding to a bad review, promising that your email is being dealt with and that they have corrected the refund and THAT IS NOT TRUE, They do nothing and ignore EVERY attempt I make to contact them! THIS IS A SCAM and they take your payment and don't want to know after that! PLEASE DO NOT WASTE YOUR MONEY ON THIS DISGRACEFUL BUSINESS! Now wait and see what they reply to this, telling everyone looking that's it's in hand and being sorted. They will ask for my order number even though I have sent multiple emails including it requesting my REFUND

This was my first time ordering at shoespie.com. I was super impressed by their variety of shoes and how fast it was delivered. I will order again on this website. I highly recommend it to EVERYONE! I

Love, love, love your website. I buy nearly all my shoes off of here. I love the variety and brands you stock. I think the video showing a model wearing the shoes is super helpful and I often use it to determine whether I will buy a pair of shoes I'm looking at. My only suggestion for improvements, would be to offer a cheaper shipping option for international customers. I'm based in New Zealand and while I love how quickly deliver my shoes, sometimes the shipping cost is almost as much as the shoes I'm looking to buy - resulting in me not ordering them! It would be good to include an economy option as well as the quick option.