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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Minnesota
2 reviews
0 helpful votes
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Buyer Beware
February 28, 2023

The sweats and sweat outfits are cute but fit funny, too long in the crotch area. The dress clothes are very cheap material and low quality on the seamstress detail. They do not look like the pictures in the advertisement and there are defects in the fit such as seams sown crooked, buttons almost falling off, very cheap quality over all.

Date of experience: February 27, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Michelle,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our product. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Mississippi
1 review
0 helpful votes
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Disappointment
February 26, 2023

I have been waiting on my order since 2/1/23 and still have not received them yet

Date of experience: February 26, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Quintella,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Georgia
1 review
0 helpful votes
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Too narrow
February 26, 2023

The shoe was so nice but very narrow and did not fit

Date of experience: February 25, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Carolyn,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoe. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Pennsylvania
1 review
0 helpful votes
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Just beginning
February 24, 2023

1st delivery went well. This is just the beginning.

Date of experience: February 24, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Tamika,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

New Jersey
1 review
0 helpful votes
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Great
February 23, 2023

Great so far, very organized delivers on time, just great.

Date of experience: February 23, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Cassandra,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

New York
1 review
0 helpful votes
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Love
February 23, 2023

Love all the shoes and boots I get from here. Love this website

Date of experience: February 23, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Christina,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and website! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Utah
2 reviews
0 helpful votes
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Great quality at affordable prices
February 22, 2023

Everything I buy at Shoedazzle is a purchase that will be long lasting, durable and comfortable. I have been purchasing from Shoedazzle for about 10 years and have never been disappointed. They always have what I need, what I want, and high quality products

Date of experience: February 22, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Pattie,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Kansas
1 review
0 helpful votes
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Somewhat satisfied
February 22, 2023

I chose size 9 which was a little bit tight when I wore it out. It has a good design and I'm just hoping the suede will last longer

Date of experience: February 22, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Shin,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our product. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Indiana
1 review
0 helpful votes
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Amazing
February 22, 2023

I have shopped with shoe dazzle and just fab and I love their websites their sales are great I can buy any style of shoes here and they have something for everyone they rock!

Date of experience: February 22, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Brooke,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

California
1 review
0 helpful votes
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Cute and quick
February 21, 2023

My order came quickly and everything fit perfectly. Cute shoe boxes and well wrapped. Now I just need a pedicure to wear them on a night out.

Date of experience: February 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Beatrice,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Boot fit not comfortable
February 21, 2023

I just subscribed and the first thing I noticed is that my boot was delivered 4 days later than what the email said.

The boot itself is not snug, so my foot is swishing inside. With my calves not pencil-skinny, the ankle area is loose and makes it not look so graceful when I'm walking.

It's an 8 and that's the size I usually get all my boots. I'm in Canada, so returning this will cost shipping plus the rate exchange will bring me less money back than what I paid. I really wanted to like this boot since it's pretty, plus the price was very pleasing.

I'll stay for another couple of months to see if I can get a better boot/shoe in the next batch.

Date of experience: February 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Celia,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Florida
1 review
0 helpful votes
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Talla
February 21, 2023

Talla pequeña en sandalia es un numero 6 del que normalmente soy pero tallo pequeño

Date of experience: February 21, 2023
Illinois
1 review
0 helpful votes
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Not a fan!
February 21, 2023

All about six pairs between shoe dazzle, and shoe fab. The quality of the shoes are cheap. And they do not fit well and feel very uncomfortable.!

Date of experience: February 21, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Holly,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Colorado
1 review
0 helpful votes
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Fun boots
February 21, 2023

They look great! They fit me fine but I have a AA width foot. The sole is a bit hard when standing for a long time. I wore them for about seven hours straight to break them in. They didn't feel stiff at all.

Date of experience: February 20, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jeannie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Missouri
1 review
0 helpful votes
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I have not received my order. I contacted the company to let them know it was the wrong address. They said the would contact the warehouse to see what can be done.

Date of experience: February 20, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Rachel,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Florida
1 review
0 helpful votes
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First purchase of many more to come
February 21, 2023

My wife was in need of a new pair of boots after our new rescue dog chewed a few pairs of hers. I knew she liked purchasing from Shoe Dazzle so I thought I would surprise her with a new pair to ease the situation. Easy website to get around and delivery was quick. She was so excited when she saw her surprise. The first time she wore them out to dinner she literally got 3 compliments and I knew I made the right choice. I'll be shopping here for her often.

Date of experience: February 20, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Jess,

Thank you for taking the time to share your awesome review! We’re glad your wife is enjoying her boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Kansas
2 reviews
0 helpful votes
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Love it all!
February 21, 2023

Loved all my purchases! Very pleased Very fast shipping and sufficient packaging on arrival.

Date of experience: February 20, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Shelby,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Maryland
1 review
0 helpful votes
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Missing order
February 21, 2023

This is my first time ordering from shoedazzle as a vip member. I never got my order despite an email claiming delivery. I've called your customer care to complain and they've been no help at all. They don't know the carrier that is supposed to bring the package and its really messy. I am HONESTLY UNIMPRESSED

Date of experience: February 20, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Precious,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Oklahoma
3 reviews
0 helpful votes
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Love the boots
February 21, 2023

They are a little tall for me but they are very pretty

Date of experience: February 20, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Kristee,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Shoe size not correct
February 21, 2023

I am a VIP member but for the first time one of the shoes was very small. However, when I spoke to customer service rep they were great as they normally are but the fact that I have to print a label and drop it off is my issue.

Date of experience: February 20, 2023
Chad A. Shoedazzle Rep
over a year old

Hello Latty,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and return process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad