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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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North Carolina
1 review
0 helpful votes
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Boots and Shoes
April 7, 2023

I loved them very much and I will be back to buy more soon

Date of experience: April 7, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Sharon,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Ohio
1 review
0 helpful votes
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Scam
April 7, 2023

It took out $7 the day I bought the sandals & today it took out $50.

Date of experience: April 7, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Jaylyn,

Thank you for taking the time to leave a review and your feedback about the charges you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Texas
1 review
0 helpful votes
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Excellent Service
April 7, 2023

I had an issue with a missing order and it was taken care promptly. I'm a very satisfied customer.

Date of experience: April 7, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Ericka,

Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

North Carolina
1 review
0 helpful votes
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Shoe/dress purchase
April 7, 2023

Dress was too big shoe ripped on the side I glued back together was a quick fix didn't want the hassle of returning and waiting

Date of experience: April 7, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Crystal,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Michigan
1 review
0 helpful votes
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Queen for a day
April 7, 2023

I love ShoeDazzle and when I get that package in the mail I feel like a queen for the day because I know I'm styling and the cutest shoes in the latest styles

Date of experience: April 6, 2023
Chad A. — Shoedazzle Rep
over a year old

Hello Tanya,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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I ordered 3 pairs of shoes and they were all comfortable, stylish and good quality. They were true to size and looked like the picture.

Date of experience: April 6, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Marina,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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4.7 Rate
April 6, 2023

Always comes as Expected for Arrival and Proper UPDATES on Current Location as well as when it has Arrived in Local Country/City,Province,State, Etc or IF Unexpected Delays occur but DOESN'T leave you "hanging" with Zero updates!

- Shoes are always made Good, Great in accurate size and width also super cute and stylez for all

Date of experience: April 6, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Emily,

We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

New York
1 review
0 helpful votes
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Questions!
April 6, 2023

Representative was very friendly and professional.

Date of experience: April 6, 2023
Zeth B. — Shoedazzle Rep
over a year old

Hello Regina,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Georgia
1 review
0 helpful votes
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My review
April 6, 2023

I have not been able to skip the month. I cannot find where to do so.

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Tina,

Thank you for writing a review about skipping and the website! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.

Best,
Bonnie

Washington
1 review
0 helpful votes
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Amazing
April 6, 2023

I am addicted to your website I have so many pairs of your shoes is ridiculous absolutely love the quality and the prices and the discounts!

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Crystal,

Wow! Thank you for the feedback about the merchandise and the prices! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.

Best,
Bonnie

California
1 review
0 helpful votes
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Good and fits right.
April 6, 2023

Good quality and good style of products that last.

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Maria,

Thank you for the great feedback about the merchandise! It has been a pleasure doing business with you! Thank you, and we are always happy to serve you.

Best,
Bonnie

Canada
1 review
0 helpful votes
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Shoes
April 5, 2023

I love the shoes but they are.5 a size to big so they slip out of my foot. I orderd a size 7 so i will have 2

Date of experience: April 5, 2023
Alabama
2 reviews
0 helpful votes
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Dazzling
April 5, 2023

Love shoe dazzle shoes always arrive on time I receive so many compliments about my shoes never had a problem don't change anything

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Arechia,

Amazing feedback! We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your purchase! Hope to hear more from you in the future!

Best,
Bonnie

Florida
1 review
0 helpful votes
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Bella
April 5, 2023

Love my shoes!

They are a perfect fit, a bit high but I can manage them perfectly.

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Nancy,

Thank you so much for your awesome feedback about the merchandise! We are very glad that the item you received is to your liking! We appreciate the time you took to share your experience with the other members. Hope you have a great day!

Best,
Bonnie

Saint Lucia
1 review
0 helpful votes
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Great
April 5, 2023

My overall purchase experience is great, I dropped off a star because they recently placed a hold on my account without informing me.

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Claudia,

Thank you for writing a review about your experience and your account! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.

Best,
Bonnie

California
1 review
0 helpful votes
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Quality Shoes Came Quick
April 5, 2023

When I opened my box of shoes I was more excited than the first time I saw them online. I just know I'm going to feel good & look good I'm excited all over again

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Jordan,

Wow! Thank you for the great feedback about the merchandise! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Bonnie

New York
1 review
0 helpful votes
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Forever a client!
April 5, 2023

Being a shoedazzle V.I.P for so many years is a high light for me. Rarely disappointed and the savings are unmatched!

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Ebony,

We're so glad that everything worked out for you. We here at ShoeDazzle try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our members satisfaction.

Best,
Bonnie

Connecticut
1 review
0 helpful votes
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Experience
April 5, 2023

They shipped shoes fast and by far affordable! Pleasant experience

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Dominique,

Thank you for the nice words that you said about the merchandise and our delivery. We truly appreciate and read reviews like these, which makes us want to improve our products and services even more!

Best,
Bonnie

New York
1 review
0 helpful votes
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Fast and loving it
April 5, 2023

Didn't expect to have my packages so quick and love everything. It exactly how it was described online.

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Melida,

It’s great to read your feedback about the delivery and the merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

California
1 review
0 helpful votes
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Brutal uncomfortable shoes
April 5, 2023

Waste of money :( poor quality and excruciating to wear. Rerun shipping too expensive

Date of experience: April 5, 2023
Bonnie S. — Shoedazzle Rep
over a year old

Hello Violette,

Thank you for leaving a review about the merchandise. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.

Best,
Bonnie