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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
We monitor reviews for authenticity
I sent my shoes in for an exchange and never received the other shoe.
The shoes did not fit. Not true to size or width. Not too many option when it comes to sandals
Hello Krystal,
Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I love shoes but was disappointed with the shoe selection and half of the shoes I tried on didn't fit correctly - that's why I canceled my subscription. I also found that some of the materials for the shoes were not of the best quality - one pair broke as I was trying them on - they fit perfectly but the strap broke very easily. I will not be subscribing again.
Hello Kimberly,
We are sorry to hear if you are unhappy with the quality and sizing of our shoes! We will contact you within 48 hours for further assistance.
Best,
Nelle
Items are stylish, good quality and product are as seen on the web.
Hello Crystle,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
It's a pretty shoe. Fancier that my normal but I love them
Hello Darlene,
Thank you for your wonderful review! Awesome to hear that you love our products and our styles. We promise to continue manufacturing unique designs and awesome styles for our valued members like you!
Best,
Bella
I ordered two pairs of shoes and a dress, and I really love them. I get complements on all of them.
Hi Karol,
We are very overwhelmed by your great feedback. We'll make sure to keep it up especially to our VIP members like you.
Have a great day!
Best,
Kobe
I ordered a pair of shoes on the 9th, it is now 20 days later and item still hasn't moved and the customer service agents all have the same thing to say: we can reship but no guarantee it will get to you. Never using this bullcrap site again. First order was 2 sizes too big, second order never got to me. DO NOT I repeat DO NOT USE THIS SITE. They will scam you and then beg you to keep your membership. Cancelled and boycotting this stupid site.
Hello Brittany,
Thank you for sharing your overall shopping experience with Shoedazzle! We've sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
Hello Britta,
Thank you for writing a review regarding your credit usage. We will contact you within 48 hours for further assistance.
Best,
Nelle
Shoes are over priced for a product that does not match in quality. It is very unprofessional to try to keep customers within a business when you have requested to cancel services
Hello Kayla,
Thank you for sharing your overall feedback regarding the experience you have encountered with Shoedazzle. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
My purchases have been amazing except for the last pair I ordered. They are a wonderful color and I LOVE that I can slip them on and off - I just feel like I have no support. I have rolled my ankle twice. My last shoe purchase has not deterred me from ordering future pairs but I think I will skip the sneakers.
Hello Jamille,
Thank you for sharing your feedback regarding the last pair that you purchased. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
All pairs of shoes I've ordered already from Shoedazzle I am satisfied with. And I still order more when my shoe type, and the price is low, show up again!
Hello Kelly,
Awesome! We are thrilled that you loved our products and great prices. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!
Best,
Nelle
They auto renew subscriptions and dont have a way to cancel on Site you have to call in and be pressed to keep your subscription the shoes are lovely but not worth the hassel
Hello Clarissa,
We are sorry to hear if you are thinking of canceling your account. We will contact you within 48 hours for further assistance.
Best,
Nelle
My woman love your shoes I really appreciate it fits her perfectly I will keep.on purchasing I love the quality of the shoes yall got great taste she loves it
Hello Justin,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Great fit and comfortable and easy to order! Good quality materials and fast shipping
Hello Saharai,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
The VIP membership is a trap. $40 is taken each month unless I go in and skip, even if I don't buy anything. When I decided to use my $40 to buy something and cancel the membership, only $10 is available to me. What a scam!
Hello Michelle,
Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Shipping was fast and prices were great. The quality of product was better than expected.
Hello Ferrin,
We're happy to know that you love shopping with us! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
I have not received my merchandise at all from this purchase and I would love a full refund.
Hello Dakota,
We are sorry to hear if you haven't received your order yet. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I made a purchase and was charged more than once. I am trying to get this rectified currently.
Hello Tonya,
We sincerely appreciate the feedback you shared. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I just wanted to buy a pair of shoes not get charged every month for a subscription.
Helo Jogail,
Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Ordering online easy & fun to *******@Shoe Dazzle and all my shoes ordered over exceeded my expectations with comfort & quality!
Definitely going to remain a loyal, satisfied customer!
Hello Deidra,
We're delighted to know that you had a great experience with us! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Have a great day.
Best,
Nelle
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Theresa,
We are sorry to hear if you haven't received your exchange order yet. We will contact you within 48 hours for further assistance.
Best,
Nelle