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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I just really hate this company overall and I only purchased one pair of shoes. They delivered my package to the the wrong apartment and that issue didn't get resolved until three days later. That's three days past the day I needed them and I chose overnight shipping and they didn't get to me over night they got to me a week later. Once I got the shoe the bottom of one shoe was already black as if it had been worn. The shoe ended up not fitting anyways but that part is on me. Customer service agents were useless also. I had to send an email. Too much for someone who wanted their shoes overnighted. I just wanted what I paid for. Wasted my time and money and my patience. Never shopping here again and I'm telling all my friends too.
There are so many different designers/makers of your thousands of items that sizes/fits are extremely inconsistent. Quality in many items I order are also lacking. I have liked less than half of what I order for various reasons: size/fit, quality... but I know I'm only 1 unsatisfied customer compared to millions.
Hello Jessica,
Thank you for writing a review regarding our products. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Good Afternoon Team,
The above mention dropped off paperwork here at the front desk for Dr. Tzeng and is located in the black box that's locked in our cabinet.
Sincerely,
Hello Antrease,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
I bought two pairs of booties and they don't have a zipper! You can't even get the top of your foot in! Shoes are cheap and tight don't fit and uncomfortable. Will never buy again
Hello Laura,
We are sad to know that you are unhappy with our products. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
Shoes fit perfect, very easy way to. Will purchase shoes and delivery is super fast
Hello Esmeralda,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Loved my sandals, they go with everything, easy to slip on.
Hello Deirdre,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
The heels all fit and are of decent quality, i recommend ordering shoedazzle
Hello Matthew,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
The shoes I bought fell apart soon after I got them. I will NOT be buying anymore shoes from shoedazzle
Hello Brandi,
Thank you for sharing your feedback regarding the shoes that you purchased. We will contact you within 48 hours for further assistance.
Best,
Nelle
It's amazing and the shoes are really good recommend this shoes app to everyone
Hello Diuma,
Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!
Best,
Nelle
Uncomfortable, straps dig into the tops of my feet. But they're cute
Hello Kadence,
We are sorry to hear if you are uncomfortable with your item. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
Hello Jael,
We are sorry to hear if you receive the wrong size of shoes. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
The wedged heel sandals sandals I bought are so cute but they have no grip on the bottom and are very slippery to walk in.
Hello Jessica,
Thank you for writing a review regarding the wedge that you purchased. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Hello Alec,
Awesome! Thanks for sharing your great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
I ordered 4 pairs of different styles and I got one of them with the wrong size. Since I live out of the states it was going to cost me some money going to the post office and sending them back.
Hello Bianca,
We are sad to know that you got the wrong size. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
My best pair of shoes! High quality, nice price, perfect customer service. I'd like your shop was in my town
Hello Martta,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Nelle
I love my purchases. My shoes rock. I like that you all have a variety of selections.
Hello Angela,
Thank you for your positive review! We sincerely appreciate it and we're always happy to hear that our members are also happy with our products. We hope you will always have a fabulous experience with us in the future. Thank you and have a wonderful day!
Best,
Ivy
They tried to charge me twice and then say they didnt see the second transaction when I talked to customer service. Not ordering from here again.
Hello Shea,
Thank you for writing a review! We would love to assist you further with the concern you had with the charge. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
I received the best service from an employee who understood my situation and helped resolve my issue.
Hello Francis,
It was great of you to point out the positives you've experienced with our customer service. We would love to continue providing excellent service to awesome members like you!
Best,
Bella
Shopping with Shoedazzle has been really exciting the quality of the items are just simply great and the choices and updates are remarkable to keep you interested in shopping.
Hello Codia,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amber,
Thank you for sharing your overall experience with us. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle