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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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Canada
2 reviews
0 helpful votes
Follow Fortunedavy R.
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Loved my experience with them()
July 14, 2022

Fast in delivery ( took maximum two weeks for my purchased to be delivered)
In love with their packaging. Felt like I bought them from their store in person with how delicate it was store throughout the delivery process.
Truth to their size e. G a 9.5 size shoes
I was so pleased with my order that I went as far as mentioned their website to my sister who agreed with my orders.
Lastly they are truth with their VIP reduction prices.
Was so shocked how great my order didn't make me to spend so much.

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Fortunedavy,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Sandals
July 14, 2022

My order arrived on time, however, the fit of the sandals was nothing like I imagined. And since I tried them on (and had to walk around to get a feel for them), I can't return them. Which is a bummer.

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amber,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Illinois
1 review
0 helpful votes
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Beautiful wedges
July 14, 2022

The style was gorgeous however it was not true to size 12

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Danetta,

We appreciate the feedback you shared regarding the sizes of the items we have. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Connecticut
1 review
0 helpful votes
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Honestly I love the shoes no complaints there! But most of the sneakers are cut small and not to the sizes advertised which doesn't help the hassle of having to return items and then when I request a new size for exchange I'm told my order will ship soon then tell me days or even weeks later it's no longer available. Makes it difficult for me to want to shop.

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Denita,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

California
1 review
0 helpful votes
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Only place to buy all your shoes
July 14, 2022

Shoe dazzle is the only store over the past 10 yrs I buy shoes from. What I order is exactly what I get. No fuss no muss 100 0/0 of the time. Their sales are over the top!

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christina,

We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Tennessee
1 review
0 helpful votes
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I love Shoedazzle
July 14, 2022

I've always had great experiences with Shoedazzle. The prices are always great and if I need customer service, they are always nice and helpful.

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Demetria,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Texas
1 review
0 helpful votes
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Very good
July 14, 2022

Great shoes I love them even though my things where delayed but they Got to me safely and well packaged

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Naomi,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Florida
1 review
0 helpful votes
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Love Shoedazzle!
July 14, 2022

I always shop here for shoes. I buy the ones on sale or when they have huge discount promotions. I also love how they have free returns or exchanges if something doesn't fit. In my opinion, their are standard for all of their shoes. After your first or second order, you'll be able to know your Shoedazzle shoe size

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alline,

We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Texas
1 review
0 helpful votes
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Bling evening shoe
July 14, 2022

Great shoes and customer service! The shoes were great quality and comfortable.

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Beryl,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Connecticut
1 review
0 helpful votes
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No matter the shoe - they are always great. The fit, the style and the quality is always perfect!

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Indiana
1 review
0 helpful votes
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5 star
July 14, 2022

Akways on time and in stock had great utems shies and clothes also good prices live this atire woukd recommend

Date of experience: July 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aisha,

We are glad you are enjoying our products and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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Happy Feet!
July 13, 2022

My feet are in love with my new shoes. Order and delivery were seemless. Couldn't have been better. Thank you Shoe Dazzle!

Date of experience: July 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Caroline,

We are happy to know that you are satisfied with your purchase. We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

New York
2 reviews
0 helpful votes
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BAD SERVICE!
July 11, 2022

I would like a refund to my credit card but I keep getting refunded in store credits :(( (! It's a scam!

Date of experience: July 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shery,

Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Florida
1 review
0 helpful votes
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ROBBERY.
July 11, 2022

Thanks shoe dazzle, for taking an unauthorized $49.99 from my account, on a Sunday. Your a bunch of thieves, and have made a potential forever customer who's wife, likes your shoes, never return again. It's a pure shame...

Date of experience: July 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Isaac,

Thank you for writing a review! Your feedback about the charges is important to us, and we would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

California
1 review
0 helpful votes
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Terrible quality
July 9, 2022

The quality of the items I received was terrible and the monthly subscription is not worth it. Plus it's a hassle to cancel. 10/10 would not recommend

Date of experience: July 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angel,

We appreciate the feedback you shared regarding the quality of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Texas
1 review
0 helpful votes
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Love it all
July 8, 2022

Need to say I'm very satisfied with my quality goods and think that it's a great treat yourself moment.

Date of experience: July 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello IsisI,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Texas
1 review
0 helpful votes
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The shoes are perfect! Neutral colored and right on time for summer! However I must return because they are 2 sizes too small. I'm really a 7 but I got an 8 and it fits like a 6. Can't wait til everyone else returns theirs when they notice the sizing is wrong so I can grab that 9(currently out of stock)! Because these shoes are fire! BLACK CROCODILE BAG is spacey! The vag does not look cheap and I'm in love!

Date of experience: July 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marie,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Pennsylvania
1 review
0 helpful votes
Follow Independent R.
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They can have good sales, etc. At times design, cut of the shoe and comfortibility (CAN BE LACKING)...
Quality control... walk on Real pavements to reassure shoes can endure the many walks of situations.
**Keep in mind**** MOST OF US DONT DRIVE AND DONT HAVE THAT CAR CUSHION THAT KEEPS USCOFF OUR FEET FOR AWHILE.

Date of experience: July 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Selina,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Texas
1 review
0 helpful votes
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Perfect!
July 3, 2022

Great! Super! All Good! The Bomb!
This place is awesome!

Date of experience: July 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Catherine,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Illinois
1 review
0 helpful votes
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Not good
July 3, 2022

Have not received my shoes and it's been a month already not very happy

Date of experience: July 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Veronica,

Thank you for providing feedback regarding your order! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim