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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Texas
1 review
0 helpful votes
Follow Leatrice Z.
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Boots
November 3, 2022

I absolutely love my booties that I purchased. I received my order in a timely manner and they are super cute and comfortable.

Date of experience: November 3, 2022
Lia B. — Shoedazzle Rep
over a year old

Hello Leatrice,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Michigan
1 review
0 helpful votes
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WOW!
November 3, 2022

Very pleased with both pairs of boots I ordered! Love them!

Date of experience: November 3, 2022
Lia B. — Shoedazzle Rep
over a year old

Hello Teresa,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Illinois
1 review
0 helpful votes
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Please with my Oder
November 3, 2022

So far what I order went well I like the boots they where somewhat big for a 71/2 I try again ordering something else soon I like how fast I receive my order thank you

Date of experience: November 3, 2022
Renz A. — Shoedazzle Rep
over a year old

Hello Carmen,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Connecticut
1 review
0 helpful votes
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Amazing shoes for the price
November 3, 2022

Still having troubles in the sizes. Specially with the boots get two different pairs both in 7.5 one is to big but I love them both

Date of experience: November 3, 2022
Dean R. — Shoedazzle Rep
over a year old

Hello Claudia,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Amazing
November 3, 2022

The timely shipment and quality of the the product really amazed me.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Chinenye,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Virginia
1 review
0 helpful votes
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Not true to size
November 3, 2022

I have bought 3 pairs of shoes there and I have tired to return them and I have not been able to. Also have been put put on hold for 45 mins with no help.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maria,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Missouri
1 review
0 helpful votes
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Great looking boots!
November 3, 2022

Great purchasing thru Shoedazzle, they communicate often and clearly about my shipment, and I received my shoes almost immediately!

Date of experience: November 3, 2022
Lia B. — Shoedazzle Rep
over a year old

Hello Angelica,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Texas
1 review
0 helpful votes
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I never got my order at all
November 3, 2022

The package was not deliver but you took my money I need my money or my package

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aquanisha,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Minnesota
1 review
0 helpful votes
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New Boots
November 3, 2022

I joined the shoe club. I. Ordered 6 pair of boots and love every one of them. They fit beautifully. Thank You so much. I will be ordering more soon.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bettie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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Still Waiting
November 3, 2022

Still Waiting on the label to send these broken boots back and still waiting for pair of boots for exchange

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lynn,

Thanks for sending your review! Your feedback about your return/exchange is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
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Super Cute
November 3, 2022

So cute and fit like a glove. I love them I cant wait to wear them out in town.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Markeeta,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Canada
1 review
1 helpful vote
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Garbage, legit livid over here!
November 3, 2022

Firstly my boots and shoes took about 7 weeks to get to me. Secondly the customer service reps were oblivious and useless every time I called, LASTLY after all the waiting and customer service issues over this order I was soooo excited for the thigh high boots that I ordered in the regular cut can probably fit at least 2 more full legs in them, clearly shoedazzle does not tent to petite women, and by the time I had received my order it was passed the exchange policy point. Fml & ShoeDazzle

NOTE to readers, my order was almost $80 & completely useless now. Consider that before you buy from them.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Leah,

Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz

California
1 review
0 helpful votes
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WORKS FOR ME!
November 3, 2022

I'm a woman with large feet and I'm tall... and it's hard to find cute shoes in my size. But Shoedazzle never disappoints! I always find my size and they don't hurt! I only wish that you all would give us tall big footers more styles in flat shoes.

Date of experience: November 3, 2022
Renz A. — Shoedazzle Rep
over a year old

Hello Monica,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

Ohio
1 review
0 helpful votes
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I moved in January 2022 and got several shipments to the correct address yet when I recently ordered two pieces of clothing for my birthday using my VIP credits it got sent to the wrong address. I sent them a note telling them of the error but nobody's reached out to me and I have not received my shipment either!

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kathy,

It is with great regret that we received your feedback regarding your shipping address. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Alabama
2 reviews
0 helpful votes
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Great Shoes
November 3, 2022

I love shoe dazzled the product they sell are great I have been with them for a few years and I love the service and products.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Loretta,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Canada
1 review
0 helpful votes
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Excellent value for money
November 3, 2022

The prices are amazing, such a great deal, I was wowed at the quality of my order.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tolulope,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Ohio
1 review
0 helpful votes
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No "first month"
November 3, 2022

I was charged days after receiving my first pair of boots. There was no month before being charged monthly.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jacci,

Thank you for taking the time to leave a review. Your feedback about your order and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Georgia
1 review
0 helpful votes
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Excellent Customer Service
November 3, 2022

I was locked out of my account and unable to remember my password or navigate to reset it. The customer service representative was very patient and was able to help me get it all figured out.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Helene,

Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Boots
November 3, 2022

I bought some high boots and they are distorted when you put them on they look very ugly and poorly made their quality is weak

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ruth,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Ohio
2 reviews
0 helpful votes
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Boots defective
November 3, 2022

Super cute boots, but the zipper on one pops open and so they can't be worn.

Date of experience: November 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Doris,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz