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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I absolutely love my booties that I purchased. I received my order in a timely manner and they are super cute and comfortable.
Very pleased with both pairs of boots I ordered! Love them!
Hello Teresa,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
So far what I order went well I like the boots they where somewhat big for a 71/2 I try again ordering something else soon I like how fast I receive my order thank you
Hello Carmen,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Still having troubles in the sizes. Specially with the boots get two different pairs both in 7.5 one is to big but I love them both
Hello Claudia,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The timely shipment and quality of the the product really amazed me.
Hello Chinenye,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I have bought 3 pairs of shoes there and I have tired to return them and I have not been able to. Also have been put put on hold for 45 mins with no help.
Hello Maria,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great purchasing thru Shoedazzle, they communicate often and clearly about my shipment, and I received my shoes almost immediately!
Hello Angelica,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The package was not deliver but you took my money I need my money or my package
Hello Aquanisha,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I joined the shoe club. I. Ordered 6 pair of boots and love every one of them. They fit beautifully. Thank You so much. I will be ordering more soon.
Hello Bettie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Still Waiting on the label to send these broken boots back and still waiting for pair of boots for exchange
Hello Lynn,
Thanks for sending your review! Your feedback about your return/exchange is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
So cute and fit like a glove. I love them I cant wait to wear them out in town.
Hello Markeeta,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Firstly my boots and shoes took about 7 weeks to get to me. Secondly the customer service reps were oblivious and useless every time I called, LASTLY after all the waiting and customer service issues over this order I was soooo excited for the thigh high boots that I ordered in the regular cut can probably fit at least 2 more full legs in them, clearly shoedazzle does not tent to petite women, and by the time I had received my order it was passed the exchange policy point. Fml & ShoeDazzle
NOTE to readers, my order was almost $80 & completely useless now. Consider that before you buy from them.
Hello Leah,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm a woman with large feet and I'm tall... and it's hard to find cute shoes in my size. But Shoedazzle never disappoints! I always find my size and they don't hurt! I only wish that you all would give us tall big footers more styles in flat shoes.
Hello Monica,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I moved in January 2022 and got several shipments to the correct address yet when I recently ordered two pieces of clothing for my birthday using my VIP credits it got sent to the wrong address. I sent them a note telling them of the error but nobody's reached out to me and I have not received my shipment either!
Hello Kathy,
It is with great regret that we received your feedback regarding your shipping address. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I love shoe dazzled the product they sell are great I have been with them for a few years and I love the service and products.
Hello Loretta,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The prices are amazing, such a great deal, I was wowed at the quality of my order.
Hello Tolulope,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I was charged days after receiving my first pair of boots. There was no month before being charged monthly.
Hello Jacci,
Thank you for taking the time to leave a review. Your feedback about your order and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I was locked out of my account and unable to remember my password or navigate to reset it. The customer service representative was very patient and was able to help me get it all figured out.
Hello Helene,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I bought some high boots and they are distorted when you put them on they look very ugly and poorly made their quality is weak
Hello Ruth,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Super cute boots, but the zipper on one pops open and so they can't be worn.
Hello Doris,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Leatrice,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia