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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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The process was seamless and I was updated at every step. I also was very surprised at how fast my shoes arrived.
I purchased 2 pairs of boots that are way to big. I've been trying to do an exchange for a smaller size but it's not working.
Hello Veronick,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Satisfied with all my purchases from shoe dazzle, would surely come back and recommend
Hello Josephine,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
This company use to be the BOMB when they 1st came out. The quality and the variety of shoes/boots have definitely gone down. The customer service is great and the shipping timing is great.
Hello Robin,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Always a great experience with shoe dazzle! Love the prices and products are awesome!
Hello Tamara,
Thank you for the great feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
My entire order was WRONG, SIZE, WIDTH, STYLE, therefore I wasted my money because I can't wear any of them ( 4 pair) because they're ALL too big. I WILL NEVER BUY FROM HERE AGAIN.
Hello Nicky,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Hello Renee,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle. We hope you will always have a
great experience with us in the future!
Best,
Mary
My experience was great. I really like the boots and sneakers I got. They were a great fit and felt great
Hello Erica,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots and sneakers! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The boots were 6.5 and fit really big. Size isn't accurate.
Hello Alejandra,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Agent was extremely helpful I now have my sandals in the correct size. The whole process was fast and easy
Hello Josephine,
Thank you for the great feedback from our Member Services Team! It has been a pleasure doing business with you! Hope to hear more from you in the future!
Best,
Mary
Size I wear didn't fit had to return for an exchange still waiting on that.
Hello Samantha,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love shoe dazzle always amazing products look amazing and fair prices
Hello Alderson,
Thank you for the feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Orders always on time. Never had a problem with my size.
Hello Patricia,
Member satisfaction is our foremost priority and we promise to always serve you the best. We value our members and so as your opinions. Hope you enjoy your day with us!
Best,
Mary
I received my items and I love the skirt, corset, & jacket
Hello Rhonda,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!
Best,
Mary
Omgggg, I love it! It is an easy fit and you won't regret this purchase!
Hello Chi,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Always reliable. Great collection of shoes. Fast delivery. It's worth it to be a member.
Hello Ngoc,
Thank you for the kind words that you said about our products and services. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!
Best,
Mary
It's been totally a great experience purchasing from ShoeDazzle. I know I can buy shoes that fit stylish, and made very well.
Hello Janis,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
Can't express enough how satisfying being a Shoe Dazzle VIP for 5 yrs now has been as is every purchase I've ever made. Not once have I been disappointed.
Hello Magdalena,
Thanks for sharing your feedback on our products and the VIP program. We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Mary
Demasiada calidad y los precios demasiado buenos, definitivamente seguiré comprando
Hello Melissa,
¡Gracias por la genial retroalimentación! ¡Ha sido un placer hacer negocios con usted! Espero que siempre tengas una maravillosa experiencia de compra con nosotros
Best,
Mary
Loved them especially the zipper om the inside of the boot for easier to get into
Hello Florence.
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Thompson,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad