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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Jamaica
1 review
0 helpful votes
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Pleased pea
November 6, 2022

The process was seamless and I was updated at every step. I also was very surprised at how fast my shoes arrived.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Thompson,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Can do a return
November 6, 2022

I purchased 2 pairs of boots that are way to big. I've been trying to do an exchange for a smaller size but it's not working.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Veronick,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Satisfied customer
November 6, 2022

Satisfied with all my purchases from shoe dazzle, would surely come back and recommend

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Josephine,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Ohio
2 reviews
0 helpful votes
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Over all company
November 6, 2022

This company use to be the BOMB when they 1st came out. The quality and the variety of shoes/boots have definitely gone down. The customer service is great and the shipping timing is great.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Robin,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Great value
November 6, 2022

Always a great experience with shoe dazzle! Love the prices and products are awesome!

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tamara,

Thank you for the great feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Colorado
1 review
0 helpful votes
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Customer
November 6, 2022

My entire order was WRONG, SIZE, WIDTH, STYLE, therefore I wasted my money because I can't wear any of them ( 4 pair) because they're ALL too big. I WILL NEVER BUY FROM HERE AGAIN.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Nicky,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Easy
November 6, 2022

The representative made it easy and quick for me to return the items.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Renee,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle. We hope you will always have a
great experience with us in the future!

Best,
Mary

Canada
1 review
0 helpful votes
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Great purchase
November 6, 2022

My experience was great. I really like the boots and sneakers I got. They were a great fit and felt great

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Erica,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots and sneakers! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Colorado
1 review
0 helpful votes
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Shoes were not true to size.
November 6, 2022

The boots were 6.5 and fit really big. Size isn't accurate.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alejandra,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

North Carolina
1 review
0 helpful votes
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Wrong shoe size
November 6, 2022

Agent was extremely helpful I now have my sandals in the correct size. The whole process was fast and easy

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Josephine,

Thank you for the great feedback from our Member Services Team! It has been a pleasure doing business with you! Hope to hear more from you in the future!

Best,
Mary

Washington
1 review
0 helpful votes
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Too small
November 6, 2022

Size I wear didn't fit had to return for an exchange still waiting on that.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Samantha,

Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Washington
1 review
0 helpful votes
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Love them
November 6, 2022

Love shoe dazzle always amazing products look amazing and fair prices

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Alderson,

Thank you for the feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Texas
1 review
0 helpful votes
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Shoes always fit to perfection!
November 6, 2022

Orders always on time. Never had a problem with my size.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Patricia,

Member satisfaction is our foremost priority and we promise to always serve you the best. We value our members and so as your opinions. Hope you enjoy your day with us!

Best,
Mary

Louisiana
3 reviews
0 helpful votes
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LoveLeather
November 6, 2022

I received my items and I love the skirt, corset, & jacket

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rhonda,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!

Best,
Mary

California
1 review
0 helpful votes
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Beautiful
November 6, 2022

Omgggg, I love it! It is an easy fit and you won't regret this purchase!

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Chi,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

California
1 review
0 helpful votes
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I'm a huge fan!
November 5, 2022

Always reliable. Great collection of shoes. Fast delivery. It's worth it to be a member.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Ngoc,

Thank you for the kind words that you said about our products and services. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!

Best,
Mary

California
1 review
0 helpful votes
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Pleasant
November 5, 2022

It's been totally a great experience purchasing from ShoeDazzle. I know I can buy shoes that fit stylish, and made very well.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Janis,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Louisiana
3 reviews
0 helpful votes
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Always thrilled with Shoe Dazzle
November 5, 2022

Can't express enough how satisfying being a Shoe Dazzle VIP for 5 yrs now has been as is every purchase I've ever made. Not once have I been disappointed.

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Magdalena,

Thanks for sharing your feedback on our products and the VIP program. We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!

Best,
Mary

Canada
1 review
0 helpful votes
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Demasiada calidad y los precios demasiado buenos, definitivamente seguiré comprando

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Melissa,

¡Gracias por la genial retroalimentación! ¡Ha sido un placer hacer negocios con usted! Espero que siempre tengas una maravillosa experiencia de compra con nosotros

Best,
Mary

California
2 reviews
0 helpful votes
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Red Booties
November 5, 2022

Loved them especially the zipper om the inside of the boot for easier to get into

Date of experience: November 5, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Florence.

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary