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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Michigan
1 review
0 helpful votes
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AMAZING kicks
November 23, 2022

My rain boots were so much better than I thought they were going to be bold and sexy thank you!

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Krystal,

Thank you for your amazing feedback! We're glad that you love the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Texas
1 review
0 helpful votes
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Purchased wrong size
November 23, 2022

I ordered a size 7 thinking it was in US sizing, since there was no label for the sizing and that's what I'm used to. It's 2 sizes too big and for some reason the site kept rejecting an exchange. It all worked out though; I gave it to my mother-in-law, they're super cute boots :)

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sophia,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

South Carolina
1 review
0 helpful votes
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Amazing
November 23, 2022

I love shoe dazzle shoes! There's always great variety and incredible sales!

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Vicki,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Mary

Washington
3 reviews
0 helpful votes
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Terrible unknown shipping company
November 23, 2022

Delayed shipment and tried to make me call the shipping company because they held my item

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Diemy,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Canada
1 review
0 helpful votes
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NEVER GOT MY ORDER!
November 23, 2022

The customer service didn't even try to help put after the 5th contact I found out they won't do nothing about it! So I canceled my vip not going to be using

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sadaf,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Oklahoma
1 review
0 helpful votes
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Horrible
November 23, 2022

I asked to cancel my subscription and the customer service rep harassed me with more deals. I continuously asked them to cancel my subscription and she refused! I had to call back and speak with someone different and they were pushy as well. I would have considered keeping my subscription if I wasn't harassed by your staff. Do better

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shavonte,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Minnesota
1 review
0 helpful votes
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Thumbs up
November 23, 2022

My experience with shoe dazzle has been shoe heaven at a reasonable price and shoe dazzle keep my shoe size in stock

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Cieitha,

We love your wonderful review! We are happy to be a part of your motivation to stay fit and healthy. Have a great day!

Best,
Tina

Maryland
1 review
0 helpful votes
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VIP
November 23, 2022

I should not be required to order monthly to buy shoes.

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cathy,

Thank you for sharing your experience with ordering our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Maryland
1 review
0 helpful votes
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Satisfied
November 23, 2022

Smooth delivery of the products
And also on the day promised
No damages absolutely nothing wrong

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Nicole,

Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us. Have a great day!

Best,
Kim

Canada
1 review
0 helpful votes
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Sucker
November 23, 2022

Très mauvaise expérience avec vous, mais probablement que vous ne comprendrez pas ce message puisque personne ne parle français! Impossible de fermer le compte sur le site qui soit dit en passant n'est pas très clair dès le départ! Vous devriez être plus clair au sujet de l'abonnement VIP. De plus, lorsque j'ai réussi à fermer mon compte, vous vous êtes empressé de prendre un montant d'argent qui ne figure ni sur shoesdazzle ni sur justfab, donc un 70$ de plus que je considère comme rien de moins qu'un vol! Je ne recommande à personne votre site.

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Bonjour Patricia,

Nous apprécions les commentaires que vous avez partagés concernant notre adhésion VIP. Notre équipe des services aux membres vous enverra immédiatement un e-mail pour vous aider davantage.

Meilleur,
Dean

Oregon
1 review
0 helpful votes
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Love their boots!
November 23, 2022

My only complaint is the boots I bought thinking they were white turned out to be more of a cream color but both pairs I got are super comfy!

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Amanda,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle! We hope you will always have a great experience with us in the future!

Best,
Mary

Arizona
2 reviews
0 helpful votes
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Cute boots!
November 23, 2022

Had to exchange original order due to them being too big, but the experience was easy and got the replacement quickly

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Michelle,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Privilege
November 23, 2022

Hey,
I did not try my boots yet. I received them this morning. I am pretty sure that I will love them. I don't think they will be warm enough. I will let you when I try them.

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Marie,

Thank you for writing a review! We love being able to provide the products that our members seek. We appreciate the time you spent sharing your experience! Have a great day!

Best,
Mary

Virginia
1 review
0 helpful votes
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Boot collection
November 23, 2022

The boots I bought were comfy and keep me extremely warm. I think I should got a regular size but because I have big calf vest I think it works out

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Qiana,

It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best products for every member!

Best,
Allison

Ohio
1 review
0 helpful votes
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Very satisfied nice shoes
November 23, 2022

Fast delivery, everything is quality, affordable price

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Aichata,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Virginia
1 review
0 helpful votes
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Beautiful style
November 23, 2022

I love the style and very comfortable they shipwreck on time
Excellent service

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Aida,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services we provide for our members. Hope to hear more from you in the future!

Best,
Allison

South Carolina
1 review
0 helpful votes
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Love Shoedazzle
November 23, 2022

Love buying shoes from ShoeDazzle. They always fit perfect and they look great on my feet.

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Shenita,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Ohio
1 review
0 helpful votes
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Boot purchase
November 23, 2022

I am happy with my experience with Shoedazzle. I love the boots I purchased. The fit is good and the style and quality is great. It took less than a week for me to receive them after I ordered them.

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cheryl,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Pennsylvania
1 review
0 helpful votes
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Comfortable and Stylish
November 23, 2022

My credit was not applied as a member
I had to call to check my credit availability
Then it was applied to my purchase

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Elizabeth,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.

Best,
Renz

Canada
1 review
0 helpful votes
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Very satisfied
November 23, 2022

The boots fit perfectly well and were looking astonishingly good

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rachael,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad