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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Texas
1 review
0 helpful votes
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Quality
December 10, 2022

The quality was not at all what is pictured. The sizing is way off

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kerri,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Mississippi
1 review
0 helpful votes
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Quick shipping
December 10, 2022

Shipping was fast. Products were great quality. They were very understanding and prompt with my exchange for a bigger size.

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Felicia,

Thanks a lot for the great feedback! ShoeDazzle promises to provide unique styles and high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Mississippi
1 review
0 helpful votes
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My boots
December 10, 2022

The boots were wonderful and shipping was fast. And I can't wait to wear them Thank you very much.

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Àudrey,

Thank you for the feedback! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.

Best,
Mary

Washington
1 review
0 helpful votes
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Happy to find this site
December 10, 2022

I ordered 3 pairs of thigh high boots. I only wished I ordered the 12 widths. I'm sure I'm gonna have to wear them often and long enough to stretch them to feel super comfortable in them. Other than that, the boots are super cute, shipping was amazing, and the packaging was great!

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tree,

Thank you for the great feedback on our website! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

DO
1 review
0 helpful votes
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Excelente
December 10, 2022

I' m so happy with this app, I always find what I'm looking for. The quality and price is incredible. They 'r the best.

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Terrible sizing
December 9, 2022

I am a 7 in many many brands and I decided to get two pairs in 7.5 (high boots both pairs) and none pf them are comfortable to put in and the zippers don't close

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Celia,

Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Massachusetts
1 review
0 helpful votes
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Got them on sale and they were delivered sooner than expected. They are fun to dress up or down depending on your mood. Since I am 5'2 and a BBW, I ordered a size 8 in the extra wide keeping in mind the possibility of wearing winter socks. Surprisingly, they fit great! You may need to adjust the laces a bit but I guarantee once you see how they compliment your outfit you'll be satisficed. Well worth the purchase, enjoy!

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Yshia,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide the best styles and quality for women of all sizes. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Illinois
1 review
0 helpful votes
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Pleased
December 9, 2022

I love my new shoes most important to me is quality not brand.

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lacole,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Missouri
1 review
0 helpful votes
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So I had bought two pairs of shoes you can shoot as well and my order was supposed to come in a week ago and it hasn't and there's been no follow up no concern whatsoever if I had even received my order or had gotten it at all I don't think I will be ordering from shoedazzle because of this I don't know why no one is concerned I've been working so I couldn't make it my priority but very unsatisfied

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jasmine,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Missouri
1 review
0 helpful votes
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All good shoe dazzle
December 9, 2022

Love shioes came in a timely manner always been great to order from and love the sales

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Daquana,

Thank you for your compliment! We are glad that you are satisfied with the styles we have in ShoeDazzle. Hope to hear more from you in the future!

Best,
Ivy

Virginia
1 review
0 helpful votes
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Perfect!
December 9, 2022

Exactly as shown. Always gonna shop here. Good quality.

Date of experience: December 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Unmesha,

Awesome! Thank you for the shout-out! We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Ivy

Canada
1 review
0 helpful votes
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Happy as usual
December 9, 2022

Love all of them and it got here fast no issues. Hassle free all the way

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Leigh-Ann,

Thank you so much for the review. We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future!

Best,
Ivy

Canada
1 review
0 helpful votes
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SHOES DIDNT SHOW AND NO REFUND
December 9, 2022

My wife ordered shoes and they were apparently delivered and even after I checked my video camras they still haven't shown up almost 2 weeks later and they keep saying it's been delivered.

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ryan,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

New York
1 review
0 helpful votes
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Beautiful shoes
December 9, 2022

It was great I love both pairs of shoes and I will continue to shop thru the site

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nicole,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Wrong order
December 9, 2022

I ordered something else and I got something else. Very bad service

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mitalee,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Colorado
1 review
0 helpful votes
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Satisfied customer
December 8, 2022

Purchase arrived within a timely manner. I was pleased with look and fit of clothing.

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stephanie,

It is our desire to keep you satisfied with our services, unique styles, and good quality. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Texas
1 review
0 helpful votes
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Never have my size
December 8, 2022

It's becoming more of the norm that the styles I like are not available in my size.

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ferleshare,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Washington
1 review
0 helpful votes
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Beautiful Shoes, Fast Service
December 8, 2022

Beautiful shoes, great fit. They need a little extra in the insole in my opinion. Arrived 3 days earlier than expected.

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

Thank you for taking the time to leave a review and your feedback about our shoes is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Delaware
8 reviews
2 helpful votes
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Excellent
December 8, 2022

You won't be disappointed! Excellent service from top to bottom, beginning to end. Excellent quality of f shoe

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Missy,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Maryland
2 reviews
0 helpful votes
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My experience with shoedazzle
December 8, 2022

My orders always come in a short period of time. Usually within a week of ordering. If I need to return or exchange an item they make it such an easy process no hassles at all. I love the sales and I get great deals using my points and credits. I've been a satisfied customer for a few years now about three years.

Date of experience: December 8, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Michele,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad