Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
We monitor reviews for authenticity
Shipping was fast. Products were great quality. They were very understanding and prompt with my exchange for a bigger size.
Hello Felicia,
Thanks a lot for the great feedback! ShoeDazzle promises to provide unique styles and high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
The boots were wonderful and shipping was fast. And I can't wait to wear them Thank you very much.
Hello Àudrey,
Thank you for the feedback! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.
Best,
Mary
I ordered 3 pairs of thigh high boots. I only wished I ordered the 12 widths. I'm sure I'm gonna have to wear them often and long enough to stretch them to feel super comfortable in them. Other than that, the boots are super cute, shipping was amazing, and the packaging was great!
Hello Tree,
Thank you for the great feedback on our website! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I' m so happy with this app, I always find what I'm looking for. The quality and price is incredible. They 'r the best.
Hello Elizabeth,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I am a 7 in many many brands and I decided to get two pairs in 7.5 (high boots both pairs) and none pf them are comfortable to put in and the zippers don't close
Hello Celia,
Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Got them on sale and they were delivered sooner than expected. They are fun to dress up or down depending on your mood. Since I am 5'2 and a BBW, I ordered a size 8 in the extra wide keeping in mind the possibility of wearing winter socks. Surprisingly, they fit great! You may need to adjust the laces a bit but I guarantee once you see how they compliment your outfit you'll be satisficed. Well worth the purchase, enjoy!
Hello Yshia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide the best styles and quality for women of all sizes. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love my new shoes most important to me is quality not brand.
Hello Lacole,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
So I had bought two pairs of shoes you can shoot as well and my order was supposed to come in a week ago and it hasn't and there's been no follow up no concern whatsoever if I had even received my order or had gotten it at all I don't think I will be ordering from shoedazzle because of this I don't know why no one is concerned I've been working so I couldn't make it my priority but very unsatisfied
Hello Jasmine,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love shioes came in a timely manner always been great to order from and love the sales
Hello Daquana,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in ShoeDazzle. Hope to hear more from you in the future!
Best,
Ivy
Exactly as shown. Always gonna shop here. Good quality.
Hello Unmesha,
Awesome! Thank you for the shout-out! We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Ivy
Love all of them and it got here fast no issues. Hassle free all the way
Hello Leigh-Ann,
Thank you so much for the review. We appreciate the feedback and are happy that you are having a great experience. We hope you will always have a fabulous experience with us in the future!
Best,
Ivy
My wife ordered shoes and they were apparently delivered and even after I checked my video camras they still haven't shown up almost 2 weeks later and they keep saying it's been delivered.
Hello Ryan,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It was great I love both pairs of shoes and I will continue to shop thru the site
Hello Nicole,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I ordered something else and I got something else. Very bad service
Hello Mitalee,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Purchase arrived within a timely manner. I was pleased with look and fit of clothing.
Hello Stephanie,
It is our desire to keep you satisfied with our services, unique styles, and good quality. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
It's becoming more of the norm that the styles I like are not available in my size.
Hello Ferleshare,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Beautiful shoes, great fit. They need a little extra in the insole in my opinion. Arrived 3 days earlier than expected.
Hello Elizabeth,
Thank you for taking the time to leave a review and your feedback about our shoes is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
You won't be disappointed! Excellent service from top to bottom, beginning to end. Excellent quality of f shoe
Hello Missy,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
My orders always come in a short period of time. Usually within a week of ordering. If I need to return or exchange an item they make it such an easy process no hassles at all. I love the sales and I get great deals using my points and credits. I've been a satisfied customer for a few years now about three years.
Hello Michele,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Kerri,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz