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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

returns
229
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Wisconsin
1 review
0 helpful votes
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Upset
January 8, 2023

I tried to skip this month as I'm going on vacation. I followed the steps on my.phone and I was still charged. Not happy.at all.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jennifer,

Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Maryland
1 review
0 helpful votes
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Satisfied
January 8, 2023

Very satisfied with all 3 pair of boots. They fit perfectly

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Erin,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a greatexperience with us in the future!

Best,
Mary

California
1 review
0 helpful votes
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Can't trust the size guide
January 8, 2023

I the boots I order, I chose based on what the size guide has listed for sizing-- they should have fir based on that, but when I got them, I couldn't even get my entire foot in. Absolute waste of time and money.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Faviola,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Oklahoma
2 reviews
0 helpful votes
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Christmas presents
January 8, 2023

It was great I ordered these boots and they came right on time before Christmas

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tosha,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Michigan
1 review
0 helpful votes
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Very disapointed
January 8, 2023

Bad! Disappointed it's January 8 and I haven't received my items!

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sandy,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Florida
1 review
0 helpful votes
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I am very happy with shoes.
January 8, 2023

Very good experience with everyone that I came I came in contact with.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angela,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Minnesota
1 review
0 helpful votes
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Beyond impressed
January 8, 2023

I ordered a pair of boots for my friends daughter (and fuzzy slippers for moi) and the quality of both is better than I expected! The sizing is spot on as well from the sizing guide!

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Erin,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

North Carolina
1 review
0 helpful votes
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Winter boots
January 8, 2023

Great quality and fast shipping. Very happy with my purchase.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Limaries,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Georgia
1 review
0 helpful votes
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Awesome quality product
January 8, 2023

I love ordering from Shoe Dazzle. The shoes are of
Great quality. They are always on point with the latest fashion. This shoe is more comfortable than some of my similar designer shoes.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shemeka,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Canada
1 review
0 helpful votes
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True to sizes!
January 8, 2023

The shoes fit perfectly! Super comfy as well cant wait for my next purchase :)

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Letiesha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New Mexico
2 reviews
0 helpful votes
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Excellent shopping experience
January 8, 2023

Love the ease of buying shoes! Great quality and so many styles to choose from

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maritza,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Illinois
1 review
0 helpful votes
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BS
January 8, 2023

I had a big order excepted to arrive b4 Christmas & of course it didn't. All those gifts never seen the person they were for bc families were heading bck home. This was such BS & I paid an additional $24 for express fee and never got refunded. And I been a loyal customer since the beginning. Yea I'm very upset and still am.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Teresa,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Business, the way I like it
January 8, 2023

Everything was easy on the site, prices were great, shipping was great, boots I got my girlfriend are great! I can't say anything bad!

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ricardo,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles at an affordable prices for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

New York
1 review
0 helpful votes
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Boots and hat
January 8, 2023

Both fit perfectly. I love them so much for the cold weather.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mary,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and hat! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

South Carolina
1 review
0 helpful votes
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Fast and great selection
January 8, 2023

My boots came fast and they look amazing! Plus I love being a VIP member.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Monique,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Texas
1 review
0 helpful votes
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I will not be ordering again!
January 8, 2023

I ordered the shoes on dec 12, they arrived in january 2023. At first i was told them my address didn't exist.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kaishayla,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
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Love them.
January 8, 2023

Delivery was fast and the shoes are absolutely gorgeous. I can't wait to wear them for my party.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shawna,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Canada
2 reviews
0 helpful votes
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Always great service
January 8, 2023

I've ordered from shoe dazzle many times now! This time I ordered a weekender bag, it's actually beautiful and I can't wait to use it on an upcoming trip

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Oenone,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Washington
1 review
0 helpful votes
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Do not like monthly fees
January 8, 2023

I do not like the monthly fee thing and the fact that I can't cancel it. Instead the customer service rep says I have to call the 1st of each month to "skip a month"?!?!

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Linda,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Georgia
1 review
0 helpful votes
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I'm always dazzled by there shoes!
January 8, 2023

I love shoe dazzle shoes I always find something for every occasion.

Date of experience: January 8, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Vermicia,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia