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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I tried to skip this month as I'm going on vacation. I followed the steps on my.phone and I was still charged. Not happy.at all.
Hello Erin,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a greatexperience with us in the future!
Best,
Mary
I the boots I order, I chose based on what the size guide has listed for sizing-- they should have fir based on that, but when I got them, I couldn't even get my entire foot in. Absolute waste of time and money.
Hello Faviola,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It was great I ordered these boots and they came right on time before Christmas
Hello Tosha,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Hello Sandy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Very good experience with everyone that I came I came in contact with.
Hello Angela,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I ordered a pair of boots for my friends daughter (and fuzzy slippers for moi) and the quality of both is better than I expected! The sizing is spot on as well from the sizing guide!
Hello Erin,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Great quality and fast shipping. Very happy with my purchase.
Hello Limaries,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I love ordering from Shoe Dazzle. The shoes are of
Great quality. They are always on point with the latest fashion. This shoe is more comfortable than some of my similar designer shoes.
Hello Shemeka,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
The shoes fit perfectly! Super comfy as well cant wait for my next purchase :)
Hello Letiesha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love the ease of buying shoes! Great quality and so many styles to choose from
Hello Maritza,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I had a big order excepted to arrive b4 Christmas & of course it didn't. All those gifts never seen the person they were for bc families were heading bck home. This was such BS & I paid an additional $24 for express fee and never got refunded. And I been a loyal customer since the beginning. Yea I'm very upset and still am.
Hello Teresa,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Everything was easy on the site, prices were great, shipping was great, boots I got my girlfriend are great! I can't say anything bad!
Hello Ricardo,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles at an affordable prices for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Hello Mary,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and hat! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My boots came fast and they look amazing! Plus I love being a VIP member.
Hello Monique,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I ordered the shoes on dec 12, they arrived in january 2023. At first i was told them my address didn't exist.
Hello Kaishayla,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Delivery was fast and the shoes are absolutely gorgeous. I can't wait to wear them for my party.
Hello Shawna,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I've ordered from shoe dazzle many times now! This time I ordered a weekender bag, it's actually beautiful and I can't wait to use it on an upcoming trip
Hello Oenone,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I do not like the monthly fee thing and the fact that I can't cancel it. Instead the customer service rep says I have to call the 1st of each month to "skip a month"?!?!
Hello Linda,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I love shoe dazzle shoes I always find something for every occasion.
Hello Vermicia,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Jennifer,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our skip-the-month feature. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad