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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I had canceled my subscription...but I am back. The quality of the items, and the pricing makes it a great site to stick with.
My shoes I ordered are so hot & I only paid $10 a piece for them! Just don't love doing a membership so I may still cancel it.
Hello Skyler,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our VIP membership and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Always happy with everything I get! Lots of compliments on my pink boots I got!
Hello Kimberly,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pink boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The heel felt awkward as if I was sliding. I don't know if my weight played a factor, I'm 5'10 220lb. I wanted to return them, but I want to give them another try and if I still feel as if I'm sliding, I will give them away.
Hello Leala,
We are sorry to learn that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Loved the shoe, but the wide calf was huge. Slid down my legs... no other size to exchange for. Soon sad
Hello Elysia,
We regretfully note that we received your feedback regarding the fit of the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
My experience, as always, with Shoe Dazzle was great. Easy to place order. Was updated about delivery. And the items were delivered when expected.
My shoe were exactly as shown and I love the fit and feel of them.
Hello Patricia,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I never like to return to any company. Seems to always be an hassle. I have even purchased from companies and the tell me the never got my return so there for no refund. Money wasted. Shoedazzle made it really simple to return. Free return. Thank you.
Hello Melinda,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Easy to pick out and fast delivery. Just wish they have more kitten heals.
Hello Deniece,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I like majority of the shoes, but I cannot afford to join because of my budget, so I just order when I have extra
Hello Malika,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
It's been almost a month and still have not received my order. Tracking says it's been stuck in another province for three weeks and hasn't left. Pretty disappointed.
Hello Natalie,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I was waiting for my nieces order for 3 weeks! I called several timess regarding my order and was told to wait. My order was sitting in a location for over 11 days, and come to find out it was returned back due to damage. They never updated the tracking information nor did they email me regarding the status. When I asked for a refund the rep add it as an account credit instead of putting it back onto my card. Now I'm waiting for a check for my refund for almost 2 weeks. I will never order from them again!
Hello Cassidy,
We regretfully note that we received your feedback regarding your order. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
You're asking me to rate my experience when I haven't even received my shoes. They have said shipped for 3 weeks.
Hello Carlin,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love ordering from here never had any problems. I have referred you guys to all my friends
Hello Ofrelinda,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Maru
I ordered my items. I received them in a very timely fashion, and was very happy with the great quality of the items.
Hello Linda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I didn't get my shoes and didn't want any other ones I just wanted my money back and I couldn't even get my money back
Hello Maribel,
It is with great regret that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Always enjoy shopping with Shoedazzle...Love the choices! Always get compliments on my shoes & boots that I purchase from them...& they are ALWAYS SOOOO different & NOT what you see on EVERY ONE ELSE!
THANK YOU SHOEDAZZLE
ALSO FOR YOUR FANTASTIC PRICES!
Hello Pamela,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. Here at ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Always get just what I expected. The service, the quality of the product, the shipping, and the overall online experience is always great.
Hello Omega,
We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
It's been months since I could find something worhty of this subscription. Since I kept getting crdits because I forgot to cancel my subscription months ago, I found random things, probably not worth my $ but only way I would feel better that I got something with the money already given to this company than to get nothing for $200.
Canceling subscription for sure this time.
Hello Malisa,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Hello Jami,
We appreciate the feedback you shared regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
All 4 out of 4 of the shoes I bought didn't fit, 2 were too big. 2 were returned and the they sent a size smaller but I got it and it didn't fit either so I'm sending them back for the 2nd time. Then the 2 pairs of boots I got said final sale once I received them and they're are a whole size to small so they'll never fit me.
Hello Jessica,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Maryanne,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia