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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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2 of the high heeled boots are very tight on my calves, while the 3rd pair are too loose. Can't expect more for the price paid. I'd describe my experience as eh.
Hello Pierre,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The shoes are SO cute. My problem is I bought two different pairs. Both size nine. One pair fit really snug the other pair is too big. I hate dealing with shipping. Not even sure the shipping policy for this company. Just bummed about the inconsistent of the sizing and fit.
Hello Kyle,
Thank you for sharing your experience with our shipping and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Rena,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing the best service, and unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I My shopping experience with Shoedazzle has been wonderful
Hello Sherry,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The delivery is quick, the price was right! The boots fit a little big, but better for thick socks. The heels are good and don't make allot of noise.
Hello Tracy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I am so glad i found shoe dazzle. Then shoes are giving
Hello Omobola,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
This order was fine but it came in so many different packages I had to keep track of what I had. I wish a list came with it. My last order before this I was very disappointed because all the sizes of shoes were way off from what I ordered. Sizes were way to. Etc o big. I was very disappointed because I cannot give them for gifts because all wrong sizes. 8 was 9
Hello Cindy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Hello Amanda,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Hello Nakia,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great customer service! The last two times I had to call about an issue, it was resolved easily!
Hello Lashonda,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Because of my membership, I was able to get points that helped me to order some really nice shoes. Keep the benefits coming. #loyalcustomer
Hello Nakita,
We are glad you are enjoying our products and VIP promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Ordered 3 pairs of boots they all fit great and the price was exceptional
Hello Tunya,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Leah,
We are pleased that you have chosen ShoeDazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Très satisfaite de mes articles, entre dans les délais, l'article est tel que montré et la pointure des chaussures est exacte!
Merci!
Bonjour Alain,
Nous sommes ravis que vous appréciez nos produits! Nous sommes également heureux que vos articles soient parfaitement ajustés ! Nous promettons de continuer à fabriquer de plus beaux produits de bonne qualité rien que pour vous! Nous apprécions le temps que vous avez passé à partager votre expérience!
Meilleur,
Zeth
Love my shoes. I will be ordering more! They came quickly and had no issues.
Hello Karen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The customer service was superb!
They are always satisfactory.
Hello Ashley,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
One of my feet is bigger than the other so that causes problems already but I got an eleven since I know they run small AF. It was like a nine~!
Hello Jodi,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love love LOVE Shoedazzle, especially when they have sales. I never have buyers remorse after purchasing since they always have great deals.
I only wish that they have more options when it comes to jewelry. They used to have more selections.
Hello Quinnette,
Thank you so much for loving our brand! We are glad you are enjoying our products and promos! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I had an issue with verification of my account because of change of address. The chat service was excellent with confirmation done in minutes. And my shoes arrived within 3 days
Hello Angie,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Doreen,
We are sorry to learn that the item you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia