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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Texas
1 review
0 helpful votes
Follow Doreen N.
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Tight boots
February 8, 2023

2 of the high heeled boots are very tight on my calves, while the 3rd pair are too loose. Can't expect more for the price paid. I'd describe my experience as eh.

Date of experience: February 8, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Doreen,

We are sorry to learn that the item you got did not meet your expectations. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Canada
1 review
0 helpful votes
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A+
February 8, 2023

Reasonably priced, fast delivery and excellent product.

Date of experience: February 8, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Pierre,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Idaho
1 review
0 helpful votes
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Inconsistent Sizing
February 8, 2023

The shoes are SO cute. My problem is I bought two different pairs. Both size nine. One pair fit really snug the other pair is too big. I hate dealing with shipping. Not even sure the shipping policy for this company. Just bummed about the inconsistent of the sizing and fit.

Date of experience: February 8, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Kyle,

Thank you for sharing your experience with our shipping and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Georgia
1 review
0 helpful votes
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Black blazer
February 8, 2023

Good quality and fit. Exactly as pictured. Quick shipping.

Date of experience: February 8, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Rena,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing the best service, and unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

New York
1 review
0 helpful votes
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Dazzle Me
February 7, 2023

I My shopping experience with Shoedazzle has been wonderful

Date of experience: February 7, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Sherry,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Canada
1 review
0 helpful votes
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Well fit and comfy
February 7, 2023

The delivery is quick, the price was right! The boots fit a little big, but better for thick socks. The heels are good and don't make allot of noise.

Date of experience: February 7, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Tracy,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Illinois
1 review
0 helpful votes
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Amazing
February 7, 2023

I am so glad i found shoe dazzle. Then shoes are giving

Date of experience: February 7, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Omobola,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Michigan
1 review
0 helpful votes
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Last order received 1/20/23
February 7, 2023

This order was fine but it came in so many different packages I had to keep track of what I had. I wish a list came with it. My last order before this I was very disappointed because all the sizes of shoes were way off from what I ordered. Sizes were way to. Etc o big. I was very disappointed because I cannot give them for gifts because all wrong sizes. 8 was 9

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Cindy,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Ohio
1 review
0 helpful votes
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Awesome!****
February 6, 2023

Great quality, fast service, low price,no hassle,!

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Amanda,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Ohio
1 review
0 helpful votes
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Shoedazzle
February 6, 2023

Never received my order I sent a email they never responded back

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Nakia,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
1 review
0 helpful votes
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Great customer service! The last two times I had to call about an issue, it was resolved easily!

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Lashonda,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

New York
1 review
0 helpful votes
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Great Benefits
February 6, 2023

Because of my membership, I was able to get points that helped me to order some really nice shoes. Keep the benefits coming. #loyalcustomer

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Nakita,

We are glad you are enjoying our products and VIP promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

District of Columbia
3 reviews
0 helpful votes
Follow Tunya F.
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Boots
February 6, 2023

Ordered 3 pairs of boots they all fit great and the price was exceptional

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Tunya,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

California
1 review
0 helpful votes
Follow Leah N.
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Great
February 6, 2023

Fast experience and things fit well. Shoes are quality

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Leah,

We are pleased that you have chosen ShoeDazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

Canada
1 review
0 helpful votes
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Articles
February 6, 2023

Très satisfaite de mes articles, entre dans les délais, l'article est tel que montré et la pointure des chaussures est exacte!

Merci!

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Bonjour Alain,

Nous sommes ravis que vous appréciez nos produits! Nous sommes également heureux que vos articles soient parfaitement ajustés ! Nous promettons de continuer à fabriquer de plus beaux produits de bonne qualité rien que pour vous! Nous apprécions le temps que vous avez passé à partager votre expérience!

Meilleur,
Zeth

Virginia
1 review
0 helpful votes
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Love my shoes!
February 6, 2023

Love my shoes. I will be ordering more! They came quickly and had no issues.

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Karen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Illinois
1 review
0 helpful votes
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Yassssss
February 6, 2023

The customer service was superb!
They are always satisfactory.

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Ashley,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Minnesota
1 review
0 helpful votes
Follow Jodi Q.
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One of my feet is bigger than the other so that causes problems already but I got an eleven since I know they run small AF. It was like a nine~!

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Jodi,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Always a great experience
February 6, 2023

I love love LOVE Shoedazzle, especially when they have sales. I never have buyers remorse after purchasing since they always have great deals.
I only wish that they have more options when it comes to jewelry. They used to have more selections.

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Quinnette,

Thank you so much for loving our brand! We are glad you are enjoying our products and promos! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Sierra Leone
1 review
0 helpful votes
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Amazing service
February 6, 2023

I had an issue with verification of my account because of change of address. The chat service was excellent with confirmation done in minutes. And my shoes arrived within 3 days

Date of experience: February 6, 2023
Jennifer M. Shoedazzle Rep
over a year old

Hello Angie,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad