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Shoebacca

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Shoebacca Reviews Summary

Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 4th among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943
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32,764 reviews

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New Hampshire
1 review
0 helpful votes
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Comfortable Sneakers
September 23, 2021

Shoes came on-time and as described. Super comfortable. I was prepared for the narrower width and ordered up.

Date of experience: September 23, 2021
Colorado
1 review
0 helpful votes
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Great for kid shoes!
September 22, 2021

We love Shoebacca for kids shoes. They have a great selection and decent prices

Date of experience: September 22, 2021
Washington
1 review
0 helpful votes
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When the shoes were not delivered when I had expected them the task of trying to track the shipment was very frustrating. It was extremely difficult to access or find a customer service with this company. I was about to give up when finally they arrived. They were several days late according to the delivery date.

Date of experience: September 22, 2021
Louisiana
1 review
0 helpful votes
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Very fast shipping!
September 22, 2021

I bought two pairs of Harley boots for my husband. He is still in Egypt so he hasn't tried them on yet, but the quality of the boots are really nice. The shipping was very fast! I highly recommend this store!

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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Good service
September 22, 2021

Good selection, value, and quick service. This store is legit

Date of experience: September 21, 2021
New York
1 review
0 helpful votes
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Great purchase
September 22, 2021

Great price and fast shipping! My new Muck winter boots are cute and comfortable.

Date of experience: September 21, 2021
New York
1 review
0 helpful votes
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Adidas vegan superstars!
September 21, 2021

Shoes came super fast A+++ n they where perfect for a head like me ‼ They where the only store that had them in stock n the price was amazing‼ I'm % a customer 4life now‼

Date of experience: September 21, 2021
New York
1 review
0 helpful votes
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Order did not arrive on time
October 19, 2021

We paid $25 to expedite shipping. It arrived in the normal time frame, no communication or refund for expedited charge from Shoebacca.

Shoebacca attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 19, 2021
Panama
1 review
0 helpful votes
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Excellent
September 18, 2021

Recommended, it was as expected, everything in order

Date of experience: September 18, 2021
New York
1 review
0 helpful votes
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Courteous and Efficient
September 18, 2021

I Called for information about a return and Representative handled it within seconds.

Date of experience: September 18, 2021
Virginia
1 review
0 helpful votes
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Awesome price and service!
September 18, 2021

The price for the ASICS was amazing! My daughter loves them!
Quick ship!

Date of experience: September 17, 2021
Louisiana
1 review
0 helpful votes
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Excellent service
September 17, 2021

Service was easy, price was amazing, delivery was quick

Date of experience: September 17, 2021
California
1 review
0 helpful votes
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Great Experience
September 17, 2021

Great service, great prices and fast shipping. What more could you ask for?

Date of experience: September 17, 2021
Connecticut
1 review
0 helpful votes
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Will order again!
September 17, 2021

I'm highly satisfied with my order. Price was great and shipping was fast.

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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LOVE IT!
September 17, 2021

The customer service was amazing! They sorted out my issue quickly & responded within 24 hours. The standard shipping was fast. I received my order in 2-3 business days.

Date of experience: September 17, 2021
Kentucky
1 review
0 helpful votes
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Easy returns and great prices
September 17, 2021

I was so glad when I found shoebacca, I was looking for a specific type of shoe and got what I was looking for. When I needed to return them for a bigger size it was very easy. I would buy from again

Date of experience: September 16, 2021
North Carolina
1 review
0 helpful votes
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Shoe
September 17, 2021

Great product! Fast delivery I highly recommend this vendor

Date of experience: September 16, 2021
North Carolina
1 review
0 helpful votes
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Fast delivery
September 17, 2021

Service was great! Unfortunately, the boots were too big. Easy return process then ordered a smaller size.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Great ordering experience
September 16, 2021

Easy to use site, great tracking, and super speedy delivery! Wonderful overall, and shoes were loved by my kiddos

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Great shoes!
September 16, 2021

I already owned this pair of shoes but after wearing them for like 3 years I had to get a replacement. So I got the same ones- they're so comfortable!

Date of experience: September 16, 2021

From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


shoebacca.com
Founded in 2002
Irving, TX, United States
+38
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