Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 4th among Shoes sites.
We monitor reviews for authenticity
I received my order in timely fashion and was accurate in what I ordered
My boots arrived sooner than I expected. I'm very pleased with their fit and appearance.
I placed an order Saturday night. I immediately realized I ordered the wrong item. I sent an email to cancel the order a few minutes after realizing the mistake. This was my only choice since it was after business hours and there was no option to cancel my order online. It's now Monday and I have not received a reply to my email so I sign in to check the status of my order and it shows processing. I call customer service and find out they are still trying to catch up on emails from Christmas, 3 weeks ago, and that my order is already being sent out and can't be canceled. This is extremely POOR customer service. I will dispute this with my credit card company and will return the order as soon as I get it. I will be shopping elsewhere from now on!
The website is very easy to use, the order is very easy, the delivery is fast, the quality is good, thank you for your work
Ordered shoes, they arrived quickly, no complaints.
I also receive everything I order as expected, and the shoes always come in perfect brand new condition
Shoebacca was a nice business to order from, fast shipping and handling time.
Everything from creating an account to choosing the shoes was seamless. Price was good!
Service was good and delivery was on point. Thank you
The service was very good considering it was my very first time of me ordering from Shoebecca. I will certainly order again from this company.
Shoebacca is great. Shoes did not fit though, so it's an issue with the shoes, not their service
I ordered product online, product arrived promptly. The two pair of boots I ordered fit perfectly. Service was great.
Shoes came fast and was exactly as pictured. Would definitely order again.
Well, I ordered mad dumb super late on a Tuesday night and received by Friday. This Shoebacca ad just happened to randomly pop up on my feed, and by seeing what I saw, I was sold. Like immediately. And also, with the sale they had on my selection, I reeaaally should have grabbed two pairs! To sum it up, I'm a satisfied first time customer and will be back for sure.
Just as promised, I received my order. The shoe size though is one size smaller than my actual size.
Answer: Thank you so much for contacting us Patrick. We strive to give our customers 100% and want to always make sure you feel safe shopping with us. We are authorized dealers of every brand we sell and every item is brand new in the original box. If ever there is a problem we are always more than happy to assist.
Answer: Hi Joe, Can you please provide your order number so that we can look into this for you? Thank you!
The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.

