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Shazam

2.0

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Shazam Reviews Summary

The company, Shazam, garners mixed feedback from users, highlighting both notable strengths and significant weaknesses. On the positive side, many customers appreciate the app's ability to quickly identify songs, particularly in noisy environments, and its overall technological innovation. However, a recurring theme among reviews is dissatisfaction with its accuracy, especially with less mainstream music genres and older tracks. Users also express frustration over lost song libraries and the app's inability to keep pace with competitors like SoundHound. Overall, while Shazam is recognized for its potential, there is a clear call for improvements in functionality and reliability.

This summary is generated by AI, based on text from customer reviews

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Illinois
8 reviews
15 helpful votes
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Could be a lot better
December 22, 2016

Siri can recognize songs better than Shazam! Like, I was in a bar and there was thi ages-old song by Avril Lavigne, and Shazam couldn't ick it up. What can I say? I'm disappointed.

Date of experience: December 22, 2016
District of Columbia
7 reviews
0 helpful votes
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A good app.
January 18, 2021

I used to have Shazam compete with Siri, and with time from 1:1 they went to Shazam winning in like 80% of cases. Love the app. It's easy to use and it identifies music well.

Date of experience: December 21, 2016
Australia
1 review
3 helpful votes
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Pretty Useless
October 19, 2016

I thought this app might be really useful in identifying some tracks I'd heard. Forget it. Unless you're into mainstream pop Shazam is completely dumb. It even struggles with well known hits from the recent past. As for old blues songs or movie themes etc. No chance. In other words it can only recognise stuff that is screamingly obvious anyway. Deleted it and got on with my life.

Date of experience: October 19, 2016
Ohio
1 review
0 helpful votes
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Has never identified one song yet I have tried over and over and over with the music loud and it still says cannot identify it doesn't work worth a damn

Date of experience: July 15, 2016
Wisconsin
1 review
1 helpful vote
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Shazam = Garbage
November 14, 2015

Was watching a football game today and an ad came on to shazam this ad to get a free coke zero. Of course the app says cannot record another app is using the microphone. Powered down, restarted. No other apps running. The Speedway by my house sends me coupons for stuff the don't stock. It's cheap to give away stuff you don't have! Uninstalled shazam.

Date of experience: November 14, 2015
Shazam S. — Shazam Rep
over a year old

Hi Karl, I'm sorry to hear you had trouble with our app when trying to shazam for a free coke zero. I do hope you've not already uninstalled the app and if you haven't could you please let me know which device you were using?

Colorado
1 review
0 helpful votes
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I remember 10 years ago holding my phone up in a loud restaurant and impressing my friends with the way Shazam could identify a song. Now I can stand two feet away from the speakers and after a minute of waiting I get the Sorry we couldn't quite get that message... and this is on artists like Lucinda Williams, Richard Thompson, and dozens of other artists. 75 percent of the time the song isn't recognized by Shazam. There's no way I would pay for that service. It's apparent they're just trying to sell their little games, etc. The actually, from a technological standpoint, they suck.

Date of experience: November 11, 2015
Shazam S. — Shazam Rep
over a year old

Hi Mary, I'm sorry to hear you've had trouble with our app and are no longer have faith in us to provide you with the right info. If you'd be interested we'd love to hear your feedback - [email protected]

Malta
1 review
1 helpful vote
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Shazam is so great, anytime I listen to a new song I need to shazam it. Thumps up.

Date of experience: April 2, 2014
Washington
11 reviews
45 helpful votes
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This site is so cool, one of the best ideas for a site ever!
It made my life so much easier

Date of experience: March 28, 2013
California
268 reviews
1800 helpful votes
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I recently returned from nearly 4 years of living abroad and was excited to have access to updated music again. A friend of mine told me about Shazam as a tool to use for identifying music I hear in public. Oftentimes I find myself hearing a good song in a sushi bar or hipster clothing store and trying to remember the lyrics to go home and google - so this seemed like a good solution since I now own modern technology - a phone.

Shazam is okay, but it's not as useful as SoundHound, which can identify all the songs that Shazam can't. Out of the last 10 songs I've wanted to identify, Shazam could only do 6 of them, while Soundhound picked up the rest of the work. I'll probably just do away with Shazam and stick to Soundhound.

Date of experience: February 21, 2011
Nevada
5 reviews
15 helpful votes
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This application is amazing. Ever heard a song in a bar that reminded you of good times? This is such a cool app.

Date of experience: May 27, 2010
California
10 reviews
52 helpful votes
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Just picked up an ipad and the first app I downloaded was of course Shazam. Very well done and they make great use of the additional screen real estate. Still works as well as it does on the iphone.

Date of experience: May 26, 2010
California
16 reviews
66 helpful votes
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I switched from the pathetic service of AT&T and my crappy iPhone to verizon and droid and the one app that I wanted droid to have was Shazam. It works even better on android than the iPhone. Even if you are not a music lover, you will find a use for shazam at some point, just download it cause it is free.

Date of experience: January 7, 2010
California
39 reviews
232 helpful votes
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Cool site
December 20, 2009

Cool site. I don't have an iphone but I can see the appeal of doing this. I just got an android phone so hopefully they will build shazam for droid phones too! If you shazam people are reading this, build for droid!

Date of experience: December 20, 2009
California
40 reviews
261 helpful votes
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This is what got me to buy an iphone... too cool. You go to a club, you don't know the song, you take out your iphone and in 30 seconds you have figured out what song it is and can download it to your phone. I have used it about 100 times and I think only once has it ever failed to identify the song. The only drawback I wish they had a way to keep a list of all of the songs you had analyzed. Here that Shazam... go add that feature :)

Date of experience: December 20, 2009
California
76 reviews
473 helpful votes
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Currently the best iPhone application available - Shazam is the application I've always dreamed of building, but never thought possible. Just hold your iPhone up to any streaming music and it will instantly tell you the title and the artist of the song that is playing. It works whether you're in your car or in a club, and the results are amazingly accurate. I'm not sure how they do it, but I think it has something to do with the beat/bass patterns, because it seems to work even when the music is not very clear or when there's a lot of ambient noise.

Shazam is truly a technological breakthrough. I've never seen anything this accurate before. Eventually, I'd like an application that can identify any song you for which you can recite the lyrics or hum the tune, but this is definitely good enough for the times I hear a song I like at a bar. And as an added bonus, after Shazam identifies your song, you can turn your phone on its side and it will start playing the music video on youtube!

Date of experience: August 8, 2008