Sharper DayReviews 85

Many complaints:
1. No mention of location of company in China (see advertising on Facebook, mainly with non-Asian actors)--only time you notice is when you realize your package isn't coming for months.
2. Unclear "cancellation" policy: they mention clearly that you can cancel within 6 hours, but only after reading other complaints online did I see that they charge a 30% restocking fee if you cancel. Effectively nullifying the cancel.
3. I placed my (re)order, after receiving confirmation of the 30% charge on March 13, when I received an email that "processing"my order will take up to 10 days. According to the tracking information, it took 16 days, and the order is currently still in China (4/2/2019).
4. Avoid this company if you can

Ordered exercise equipment. It took one month for it to arrive, and the product was pure trash. Not at all what was advertised, described or pictured. So flimsy, the mailman was able to fit it in my mailbox! Looks like it came from the dollar store. Customer service (I feel sorry for the employee!) "apologized", saying they never received a complaint before! Offered to give me 15% refund, but I would have to return the product to CHINA at my expense. Never again.

I ordered a set of 8 little animals that can be converted to make chains. I was not aware at the time I placed my order that it was coming from China and would not arrive until after Christmas so I was forced to buy my niece something else. My order finally arrived after New Years and it is missing 4 of the 8 pieces. I have been back and forth with the company every since. Today they finally said they will submit a ticket for the issue and that it may take several days. Total bull. I will never order anything I see advertised in a game app again. #Amazon always

I ordered the magnetic case for my iphone. I should have looked for reviews of the company before making a purchase. My bad. I saw an advert on Instagram and made the purchase there. Another bad decision, because the web page on Instagram is missing tons of information. I tried to cancel the order but they said it had already been shipped. Highly doubt that. Then in the correspondence their replies were weird. "This is such a sweet deal why would you not want to have this?" Who writes to customers like this? When I received the product, it was missing the glass to protect the screen! No way. What a joke. I am out $26 no big deal, but buyer beware of this site and their product. I reached out to the company and low and behold... they do not reply to my requests.

I bought a voluminizer for a gift for Christmas. It took over a month and when I received it, the package was all banged up. Needless to say, by the time it arrived it was too late to give to my friend as I had to go out and buy another voluminizer. I want to return this item and now they are telling me I have to pay over $20 to return it to China and that my credit would not be issued until they received it. This is totally ridiculous and I would NEVER recommend anyone buying anything from them! Keep the money in the USA!

This company is in China! There is no notification on their website that this is an international company. Be prepared to wait close to a month for your order to arrive; but also be prepared for this company to process your payment immediately. I did not find out about shipping time until after I placed the order. This was supposed to be a Christmas gift & the order was placed 4 weeks before Christmas. The cell phone case arrived a week after Christmas. Be sure to read their return policy as they claim 100% guarantee but will only accept a return & refund on a damaged product. Terrible disclosure from this company. I too wish I read reviews before ordering. I ended up ordering the same case from Amazon & received in 2 days. I wish I could give less than one star because anything else is too high.