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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Delivered quickly great fit fills good in love with it
Although the chat component was very frustrating, I did receive excellent customer service when I spoke to someone
I bought two bras and the fit is
Incredible, comfortable, so comfortable. It is like I'm not wearing a bra at all.
I ordered my product and received it. Opened it put it on and I love it very much. Fits me very well. Thank You
Shapermint is a great company that offers so many options for shape wear that is durable, comfortable and affordable.
I love these shapewear undies. They support in all the right places! You don't feel "squished in there", you can actually breathe!
People are fantastic and knowledgeable. Products fit and are made well.
Always fun connecting with your team. Give me a grin too. I just have to learn to « hang tight ». Easy schmeazy with my Truekind 2XL's..
One of our goals is to also spread happiness, Janet. :) Always remember that we're just a DM away if you need help, pretty. http://m.me/shapermint
They fit perfectly like a Glove. I was checking yesterday to buy another one but you're Price's went up from what I paid for them. I live on Social security so it's hard for me to get the things I truly Love. I bought two Bra's and a pair of Leggings.
We do not want you to miss out on amazing savings, AnnMarie. Send us a DM with your order details through this link. http://m.me/shapermint We've got you!
Ordered the wrong size by mistake, customer service corrected the error quickly and received my order on time. Thank you
The pleasure is ours, Rebecca. Always remember that we're always here through this link http://m.me/shapermint if you need help.
The most comfortable bra I've had in some time, very nice, I'm so happy to discover this store thank you
Yeee! :) Lovely to hear that, Leona.
Fits snugly and I love the length. A great addition to my under wear.
You're also a great addition to our community, Rebecca. We're just a DM away if you need help. http://m.me/shapermint
I purchased 2 pair of shapewear.
I couldn't wear them because of my tummy.
I opted to buy 2 bras instead, which fit great.
The only thing I was promised was the invoice which I did not receive.
All in all, customer service is great!
Don't worry, Shari. We'll have it checked for you. Send us your order details through this link. http://m.me/shapermint We got you!
Love everything I e ordered so far. I have had gastric bypass, and I have lots of extra skin. This product makes me feel better about my body, makes me look like just an average woman. It's amazing.
We're so honored to be part of those awesome results in you, Karen. We hope that you're doing fine now, pretty. Always remember that we're just a DM away if you need help. http://m.me/shapermint
Glad to know that it has already been fixed, Susan. We're just a DM away if you need help. http://m.me/shapermint
Thank you so much for your help and support, I am very well pleased with my replacement's, they fit so well I forgot I had them on, God bless you for your compassion and understanding.
Ordered the wrong size. Had zero issues with exchanging it for the right size. Very helpful. Very friendly! Definitely recommend!
Bra is so comfortable too!
We're just doing what we have promised, Amy. :) Always remember that we're always here to help, if you need. http://m.me/shapermint
Love the fit, very comfortable. I never liked trying on bras to find a good fit. The Shapermint bra fits just right. Thank you!
You're most welcome, Vivian! Always remember that the Shapermint Crew is always here to help, if you need. http://m.me/shapermint
Arrived in very nice clean packing. Quality is 10/10
Because you deserve nothing but the best, Kathy. Stay safe, pretty!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Yeeee! Lovely to hear that, Heather! :)