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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Always a great experience! Arrived fairly quickly with no fuss packaging.
So comfortable! Great sizing! Amazing overall experience!
Yasss! Thanks for sharing your input and stay awesome, boo!
This was my second order! Love my bras! I've already recommended this company to a lot of people and I know one person used my invitation because I got my coupon!
Working more from home I needed comfortable wear. My leggings and sports bra are ideal. Will recommend to friends!
That is really perfect, Karen! Thank you soo much for your recommendation and let us know if you need any help.
Tried on address over regular pants and it was too tight. Put my shapeshifters on and voilĂ it fitted perfectly.
We can just imagine how good you look on your outfits, Judith! Rock on, girl and see you on your next purchase.
Great fit with adjustable strap, soft and came in the right colour for me, comfy and would buy again.
Yasss! Thanks for sharing your input and stay awesome, boo!
I ordered the bras. Three arrived in three different sizes. I would like to exchange the two smaller sizes for the third size, a 3X. I love the bras, but getting the correct fit for myself is a struggle sometimes. Please let me know how I can return two bras, unworn, for exchange. Thank you.
Don't worry, Denise. Help has arrived. Let's have your items exchanged for FREE to your best fit and size. Send us your order info through this link. http://m.me/shapermint We've got you!
This was my third purchase from Shapermint because the product just works. I love these shapers, they are comfy with excellent hold and staying power. My order got lost and they happily replaced them without hassle. I highly recommend them.
I love all my products! My favorite item are leggings, they're so soft, light, and super comfortable! They also stay in place and are snug in all the right places!'
I can't wait to see them offered in more colors.
We're so living on your comment, Tina! Thank you for sharing and stay tuned for more colors and style. Stay dashing!
I'm absolutely loving this bra! Five stars :) I have more than one bra and will be back!
This truly warms our hearts, Sharla. Thank you for sharing your input and stay amazing!
That's perfect, Denise! Thank you so much for sharing this. All love!
Yasss! We appreciate you sharing this, Mary. You go, girl!
You products are wonderful and if I need to exchange an item, it's the most painless process ever. I'll keep going back for more items in the future.
Louder! Thanks for sharing this, Nancy. We're so happy that you're living for your orders. Stay awesome!
I bought an item that turned out to be too small. They seny me a replaced without putting me through the hassle of returning the other item. Being that theu sell intimates this made me comfortable knowing Im not buying something that has potentially been worn by someone else.
Yay! We're so happy that we're able to give you an amazing service, Deborah! Stay dashing!
This is the second time I have ordered the shaping camis. I were them every day and love how they feel. They let me fit my clothes without the muffin top!
This just made our hearts flutter, Jean. Thank you for sharing this love lots!
These pants are attractive and soooo comfortable! Love the pockets and the high waist! I wear them to exercise, walk and for just hanging out!
Yasss! Thanks for sharing your input and stay awesome, boo!
Very happy with Shapermint's satisfaction guarantee policy. When the first bra I ordered was too small around, they replaced it with another larger size. It's nice that the bra with hooks has an extender tab included. I would still advise people to go up a size. I like the wide straps. However, I am having a slight problem with the bottom of the bra which extends down a bit so as not to cut in under the cups, but I seem to have a problem with that strip rolling up. That is the case with both the hook and slip-on bras. Other than that, they are very comfortable, as far as bras go.
We just love how thorough you are with your feedback, Diane! We'll let the team know about this and see you again on your next purchase! Thanks!
Bought bundle pack of Trukind support bras I love them they fit very well super soft fabric and excellent quality
One thing however the beige fits better than the black but Shapermint are looking into it for me
Awww.Your comment just made our day, Barbara! Thank you for sharing this, and we look forward on your next purchase. You go, girl!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Louder! Thanks for sharing this, Candice. We're so happy that you're living for your orders. Stay awesome!