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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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GB
1 review
0 helpful votes
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Excellent
July 5, 2019

Excellent service especially efficient when exchanging products they were quick and polite and all done via email

Date of experience: July 5, 2019
Washington
1 review
0 helpful votes
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Amazing
July 5, 2019

Just love all products. They fit perfect and they hide all my problem area's. The material is real good and not cheap at all. Feel good to wear, dont have trouble moving in them. Wish i could get more colors on high waisted leggings. And would love to see jeggings and white pants. Even the packaging looks well thought threw. I hope to see more. Im gladly eager to buy.

Date of experience: July 4, 2019
Tennessee
1 review
0 helpful votes
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Great Experience
July 5, 2019

I purchased the Empetua All Day Every Day High-Waisted Shaper Panty. I love this product. It fit as expected and provided the slim appearance I hoped for. I ordered three. I have worn and washed them multiple times. They retain their shape and stay in place. I am a faithful spanx customer. This product has my respect and I will try other Shapermint products.

Date of experience: July 4, 2019
Canada
1 review
0 helpful votes
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Love Shapermint!
July 4, 2019

Best shapewear I ever tried. They have the best customer service as well. They are so kind and reply to you very quickly.

Date of experience: July 4, 2019
GB
1 review
0 helpful votes
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Shapemint a new shape
July 4, 2019

The item fitted well but did nothing for my shape or stomach I still looked big and in the Ads seen on face book, the women looked so different modeling the shapemint

Date of experience: July 4, 2019
New York
1 review
0 helpful votes
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Great site, glad I ordered.
July 4, 2019

Overall great, so glad I ordered! To have to write 100 characters is stupid.

Date of experience: July 4, 2019
GB
1 review
0 helpful votes
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Great company and products
July 4, 2019

Couldn't be more pleased with customer service after ordering the wrong size. They sorted this out via email and were so speedy and polite. Wonderful, would definitely recommend them.

Date of experience: July 4, 2019
Washington
1 review
0 helpful votes
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Smooth transaction
July 4, 2019

When I had to return an item, it went surprisingly well. Didn't have to send a receipt or the item back to them. And a replacement was sent very quickly. I am very pleased.

Date of experience: July 4, 2019
Canada
1 review
0 helpful votes
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Was way to order, quick to arrive but too much correspondence after I received product. I did one review after I received and keep getting correspondence. Little over kill.

Date of experience: July 4, 2019
South Carolina
2 reviews
0 helpful votes
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From drab to glam!
July 4, 2019

I'm average size (8 reg) but have a slight muffin top that doesn't look great in bodycon dresses. I thought shapermint was a better alternative than plastic surgery.

Boy, was I overjoyed when I put it on. My body looked like I was 25 years old! I'm ordering at least two more.

Date of experience: July 4, 2019
Canada
1 review
0 helpful votes
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My experience with Shapermint was excellent. It was easy to place the order, it came in good time also. I'm very happy with the 2 products I ordered.

Date of experience: July 3, 2019
Texas
1 review
0 helpful votes
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Wonderful!
July 3, 2019

I ordered a size too small and they sent me another size and allowed me to keep the one I had! Fingers crossed I will soon be able to wear the one that was too small.:-)

Date of experience: July 3, 2019
Canada
1 review
0 helpful votes
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Excellent customer service
July 3, 2019

When I had a concern about the product I got an immediate response & it was corrected quickly and easily. Very impressed!

Date of experience: July 3, 2019
California
1 review
0 helpful votes
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Happy with items!
July 3, 2019

I'm happy with the items I purchased. I qualified for a free pair of their high wasted panties and I was sent a size small instead of the size I needed, a size med. I sent them an email explaining what happened and they immediately shipped me the correct size and told me to keep the small. I will give it away or maybe fit into it one day! Great customer service!

Date of experience: July 3, 2019
California
1 review
0 helpful votes
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Remarkable
July 3, 2019

It's very Comfortable. I just luv it Thanks So-oo-oo Much 4 making this it feels better than a Girdle... Yessss And Ya Look Good In Your Clothes Wearing It

Date of experience: July 3, 2019
Idaho
2 reviews
0 helpful votes
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Great fit and comfort
July 3, 2019

Items stay in place - don't roll down - very comfortable. Highly recommend these products I have bought multiple products from this company.

Date of experience: July 3, 2019
California
1 review
0 helpful votes
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I like them
July 3, 2019

They'are great! However mine do roll down. The part that is supposes to compress the stomach is too short, it needs to cover the bottom part and the top part of your stomach, if I pull up it doesn't cover the bottom part and if I don't pull up it covers it but rolls down

Date of experience: July 3, 2019
California
1 review
0 helpful votes
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Exchanges were very easy
July 3, 2019

I needed to exchange some bras for a different size. Shipment is fast and they have great customer service.

Date of experience: July 3, 2019
Virginia
1 review
0 helpful votes
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Shapermint undergarment
July 3, 2019

The experience was good, The undergarment worked well but not comfortable if worn for a long time. I do like the product. It does hold you in.

Date of experience: July 3, 2019
North Carolina
2 reviews
0 helpful votes
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Your products wash very well, they hold in everything that you say. I wish I could buy more. Love all your products.

Date of experience: July 3, 2019

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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