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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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This is not a complaint. According to the sizing chart I needed a large but the large didn't quite do the job I expected. I needed a Medium instead. I love the product and I will order it again. This time the right size. I was so excited that I took the tags off and decided to keep them. They do help and the comfort level is great.
I find that Shapermint is a great company to work with, as my orders are always fulfilled timely and the merchandise is always top notch.
I highly recommend them!
Bought one item-liked it, bought another. It does what ad says it does. Only sorry I have to use these products.
I like and wear what I have a lot. But it seems I get this message at least Once or twice a week, even though I thought I had posted before.
As always super comfortable. Wash well and never lose their shape. Have recommended to other family members as well. Great for use as maternity bra
After I reported that the 2X bras didn't fit, I contacted Shapermint to let them know and asked that they send me the 3X. They did not fit either. I guess I will go back to my good old playtex bras. Shapermint were wonderful to work with.
Very comfortable... smooths without smothering me... great product at a great price! Based on reviews, I ordered the exact size my measurements called for.
This Co. Is awesome, my first order didn't fit, and they asked me to donate my item, and they sent me out a new one bigger size. Superb customer support!
I loved everything I ordered from ShaperMint. I feel great in my clothes. I just love all the shapers.
The shapewear is a great fit, super comfy and light. It seriously doesn't roll down! The only complaint I have is with the hash panty/underwear lines. I wear the shapewear with my jeans and even through my jeans you can see the harsh underwear lines. My only suggestion is maybe order a size up if you have a butt on the larger side. Still super comfy I'll just have to wear it with loose pants or a skirt. Would definitely recommend.
I exchanged for another size. It still didn't make enough difference to put up with the struggle. Hard to put on, harder to get off. Impossible to get down and back up in the restroom. You better know how to hold it for a very long time.
Shapermint makes dressing smoother an comfortable! I have enjoyed looking good in my clothes! I would love to have a pair for everyday an maybe later I will order another shapermint! Thanks
Please stop sending me this review! The product was fine! I wish it didn't give me a rash but overall it was a decent product! 4/5
It really helps my back. It is easy to wear and I look great in my clothes. I will be ordering again soon.
Excellent product, easy to put on, great support. Ordering was very easy and delivery was very fast.
I love this shapewear, nothing like other items that claim to do the same. These undies actually let me breathe, and doesn't squeeze the life out of you, while smoothing out your waistline for a sleeker, more slender look! I just bought 2 more!
Love it love it I like to wear it under a dress and it makes you look thin and no fat is showing I love love love love love love love love love it was the most comfortable think to wear
Even though it was I who made mistakes ordering, they promptly responded to my inquiries and continued to follow through until I was completely satisfied. Terrific!
Great quality product! Great price and great customer service! The high waisted shorts really hold in my unwanted rolls and give a nice smooth look. There are no panty lines, and the shorts are very comfortable.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear about it, Tena. You may try another larger size or a different brand with open gusset feature to make your bathroom breaks easier. Send us a private message with your order details so we can help you accordingly.