On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
1st I tried a medium, then a small. It Only concealed my muffin top, NOTHING ELSE. My Stomach Remained the same.
This product was great for me! However I have thick legs and even though this is supposed to be seamless it's still a little tight around my thighs so when I sit down I get sort of a muffin top on my legs if that makes sense lol. Still happy with it but I have noticed non of the products I've gotten from Shapermint are really seamless.
This is the BEST shape wear that I have ever tried & I have tried many. It's very comfortable & it really holds you in. The difference it makes is like oh Wow, really really AMAZING!
I'M VERY HAPPY WITH MY PURCHASE!
Very happy with your products, they are everything you say they are. Shipment was very quick.
I ordered the empura underwear with the tummy control. I ordered the M/L usually I get large is I get them from walmart. They were actually two big. I got on the website and chatted with someone on the web chat. They were awesome. They arranged to ship me replacements in the smaller size. When I asked how I will arrange to ship the larger ones back they told me not too. WHAT?!?! They let me keep these to pass on to someone else. That is outstanding customer service! So that's what I did. I gave them to my mother in law. She loved them so much she went on the site and bought some other items to try. When I got my correct size ones I was so happy. They got so well and are so comfortable. I love them and this company!
I love my purchase. It is comfortable. It makes my clothes fit better. I will definitely get more shape wear from this company.
Nice And feels great on... very comfortable. Thank you very much.
200.00$ for 4 bras... is way to high to pay... somehow your advertisement always gets youconfused. Not happy at all with this last purchase.
Did you order too much, Diane? Don't worry! Send us a message thru our Facebook page with your order number and we'll look into it. Here's the link http://m.me/shapermint
Grossly undersized. Was way smaller than described and never given instructions on how to return
Hey, Lauretta! Sorry your order is too small. We offer free exchanges so send us a message thru our Facebook page with your order number and we'll take care of you. Here's the link http://m.me/shapermint
The boyshorts just do not fit. The only thing that has been great is the high waisted panty. The material has a different feel and feels. Great on.
We can have your boyshorts exchanged, Lori, no problem! Just send a message to us thru our Facebook page so we can do that. Here's the link http://m.me/shapermint
I haven't worn this out as yet but I feel good it would fit perfect and most importantly feel comfortable on.
I went through a lot with the site to complete my order because I was trying to use a coupon, but eventually it was a success!
In pleased with my product. Wrapped nicely and arrives on time.
Perfect fit! Perfect comfort! I will continue to order from Shapermint. This is the best fitting and most comfortable bra that I have ever purchased!
I like them they fit pretty good for the most part but wish the shoulder straps were adjustable.
On the whole, a good experience, it is a easy wear bra, will probably order more. I don't see why you have to jam the internet with ads after you buy something. Had to inscribe to get away
The shaper shorts I bought fit great and are very comfortable. I can't wait to wear them under my wedding dress.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Let's get you one with a higher level of compression, Diane. Exchanges are on us. Just send us a DM with your order details through this link http://m.me/shapermint so we can sort this out.