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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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Michigan
1 review
0 helpful votes
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Happy!
May 14, 2020

Finally! A bra that I don't want to take off the minute I put it on! And customer service and quality of the product, outstanding!

Date of experience: May 14, 2020
Illinois
1 review
0 helpful votes
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Very comfortable!
May 14, 2020

I have no problems at all with my Shapermint experience other than the length of time it took to receive the products. They sat in Raleigh (120 miles away) for 10 days before I received them. Otherwise everything is great.

Date of experience: May 14, 2020
North Carolina
1 review
0 helpful votes
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Wear it well
May 14, 2020

Great the fit is perfect will order again real soon

Date of experience: May 14, 2020
Georgia
2 reviews
2 helpful votes
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When I make a purchase from Shapermint I can't wait for my package to arrive! This is my 3rd purchase and there is no disappointment! I haven't tried all the brands they carry, but my favorite is Empetua. Every item does what it's supposed to do. Pulls in those unsightly areas and smooths my shape! I'm slowly losing weight now and the products continue to fulfill my needs! I highly recommend to any gal who is looking for some 'help' with her appearance in her clothes.

Date of experience: May 14, 2020
North Carolina
1 review
0 helpful votes
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I love Shapermint
May 14, 2020

I loved shopping with Shapermint and will be using them agai and again. It was a very pleasant experience!

Date of experience: May 14, 2020
Illinois
1 review
0 helpful votes
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Love it
May 14, 2020

I love it would love to order more from you guys..

Date of experience: May 14, 2020
District of Columbia
1 review
0 helpful votes
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Love it!
May 14, 2020

I had my first child a little over 2 months ago via C-section, I have lost so much confidence and went up in clothing size obviously. I bought these on a whim, I figured what's the worst that could happen. WELL I AM IN LOVE! I can now wear those cute jeans WITH CONFIDENCE, that my mommy belly shows in, & many more items! This is a must have and I plan on ordering many more!

Date of experience: May 14, 2020
Missouri
1 review
0 helpful votes
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Brad
May 14, 2020

I ordered a medium according to directions. It was way too tight. When I contacted them, they said to keep the medium & immediately sent the large. I really like the large bra!

Date of experience: May 13, 2020
Germany
1 review
0 helpful votes
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Shapermint FeedBack
May 13, 2020

Love this item doesn't seem to pull much in or together (maybe need smaller size)

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
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Wireless bras
May 13, 2020

Easy to order, comfy bra's... all good all around. Would buy again... got them quickly as well.

Date of experience: May 13, 2020
New York
2 reviews
0 helpful votes
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Love it!
May 13, 2020

My order came at a reasonable time. I love the product very much! I just ordered 3 more.
They fit and feel just how it was describe

Date of experience: May 13, 2020
Oklahoma
2 reviews
0 helpful votes
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Product is good
May 13, 2020

Product runs smaller than the sizes indicates but other that is a great quality.

Date of experience: May 13, 2020
New Jersey
1 review
0 helpful votes
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Many Good Products
May 13, 2020

I saw an AD and navigated the website easily to locate the items I was interested in. I talked with a fit expert on line and selected the size that I thought would work. Unfortunately, the size bra selected did not fit properly and the replacement style was out of stock, so I was refunded my money. I did purchase a high waist brief which appears to be the correct size though I have not worn under clothing yet.

Date of experience: May 13, 2020
Wisconsin
1 review
0 helpful votes
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Lookin Good Feelin good
May 13, 2020

Shapermint body shorts makes you feel confident
In what your wearing from sport to dress up.

Date of experience: May 13, 2020
Illinois
2 reviews
0 helpful votes
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Smooth & Sexy
May 13, 2020

Previously rolls and flabby, wedding dress looked awful. All I wanted to do was CRY. I put on my new Shapermint and oh my, everything was smooth and sexy and my wedding dress is PERFECT now.

Date of experience: May 13, 2020
Georgia
1 review
0 helpful votes
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Not quite what I expected
May 13, 2020

The triangular pads inside the bra move around when you put on and take off! Also, the band underneath the cups rolls up and the sides need to be sturdier!

Date of experience: May 13, 2020
Mississippi
1 review
0 helpful votes
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Very comfortable!
May 13, 2020

I was nervous about ordering a bra online but Shapermint was a great choice! Very comfortable and the size chart fit was accurate. Thank you!

Date of experience: May 13, 2020
Arkansas
1 review
0 helpful votes
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Awesome Fit
May 13, 2020

I was skeptical but when I tried them on I became a believer

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
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Easy exchanges
May 13, 2020

I didn't love the fit of my first purchase, and a representative helped me get a replacement. It was incredibly easy!

Date of experience: May 13, 2020
New York
1 review
0 helpful votes
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Is not what is advertised
May 19, 2020

It is not what is advertised. I went by all the sizing requirements. And they do not fit like they said. It rolls up, the bra does not fit correctly. Very disappointing

Date of experience: May 13, 2020
Shapermint R. — Shapermint Rep
over a year old

Hi, Danielle. Sorry, you feel that way. No worries, we're here to help you get the right shapewear. Exchanges are free. Just send us a message through this link http://m.me/shapermint.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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