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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Great bra, stretchy and comfortable! Only downside is i wish the straps were adjustable. But we'll see how long the whole bra holds out before stretchy turns into stretched out!
They are comfortable and I will be keeping them but they do run big so I had to exchange the XL/XXL for M/L. I feel like it does not have enough support in the stomach area. Exchange was easy and fast.
I was dissapointed because my black pair had several hairs on it. Not sure if it was from a dog or cat.
I won't shop anywhere else. Product is just what it says. Customer service is beyond excellent. I can't say enough good about Shapermint.
Music to our ears! Be one of our Brand Ambassador too, Susie. Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️
The bra I recieved fits a lot smaller than the suggested size I have to use an extender otherwise it is really comfortable.
Oh no! So sorry to hear that you got a smaller size, Michelle. Let us help you get the right size for free. Please send us a DM with your order details to best assist you. Here's the link http://m.me/shapermint.
I purchased a bras but the sizing chart was really tricky in other words the size I chose was too small. I sent an email and customer care representative responded right away. We chat thru email for so many times. Finally, they got me a right size. I am so happy because you guys were there for me... ALL CUSTOMER CARE REPRESENTATIVES ARE AWESOME! Totally, A+!
This is my 4th, maybe my 5th purchase and I've been extremely happy with everything. The quality of your products, the customer service the turnaround time in delivery. Absolutely the best experience!
Our hearts are full hearing your lovely feedback, Maria. Be one of the Brand Ambassador, and help us inspire other women too. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!
Son realmente cómodos. Se ajustan perfectamente a la figura. Ayudan a mantener la postura derecha.
I hope I gave you (6) stars because your product and service is outstanding.
Yay! We appreciate the compliments you send our way, Esther. We hope you can sign up to become one of the Brand Ambassador too. Here’s the link: shpmint.com/ambassador
Stay awesome!
It was amazing. Beginning with website design which is simple and easy to navigate. Ordering, delivery and customer service is just incredible. They will work with you until you find your true fit/size. The items I ordered feel like a hug and not like a shaper. The quality is very good and compared to others it doesn't slip. Keep in my that this will shape your body not make you look like a size 0 when wearing it. So as long as you have real expectations anyone will be happy with the products. My new love Empetua shaper shorts and Bali bra concealing and smoothing.
The bras I have purchased are very comfortable to wear. I do wish there was an adjustable strap, as that would make me feel better support.
The ordering and shipping process was great.
We'll surely take note of this, Annie. Should you need help with your order, just send us a DM through this link http://m.me/shapermint.
My only complaint is that the snaps in the back have a hard plastic on theIr edge and it pokes into my back. Other than that, the bras are extremely comfortable and supportive.
Glad that you love the comfort and support, K T. Should you need assistance getting a free exchange, please send us a DM through this link http://m.me/shapermint.
It does what it says it would do. Comfortable to wear. Though, i wished i have gotten a size smaller so it's more fitted.
We'll make it right, Sharon. Message us here http://m.me/shapermint with your order details, so we can take care of your free exchange.
I am very satisfied with the bra I bought it is the best fitting bra and i will be buying more
I purchased an undergarment from Shapermint twice... the first time, the shipping on this item was fast, and the second time the item that I purchased was about the same amount of time.
I ordered to just give it a try and they were exactly what i needed. Great quality materials. I could have went down a size since it was a little loose when I wanted a more secure fit.
They suggest sizing up. I had to return my order to size down. To big fits funny. I ended up buying two bras not pullovers I hate those. Three high waisted boy shorts and two high waisted leggings. Everything fits well except the bra straps are not adjustable and stretch out easily! I bought these items because I needed some shapeware. This was affordable and you can exchange but only 30 days not the 60 they advertise.
The items purchased were every bit as good as I'd been led to believe. So pleased I decided to go with them.
We're glad to hear that you're pleased with your order. Be one of our Brand Ambassador too, Gill. Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️
Perfect! Share the good news by becoming one of the Brand Ambassador, Jewel. Here’s the link: shpmint.com/ambassador
Stay awesome!
This is the ideal purchase, it is smooth and holds you together pretty good, couldn't ask for anything better in shapewear. Thank you Shapermint for a great item.
Awesome! We're glad that you're satisfied with your purchase. You can DM us a pic of you wearing them, and get a chance for you be featured or posted on our Social Media page. You can also sign up and become one of the Brand Ambassador. Here’s the link: shpmint.com/ambassador
Stay lovely! ❤️
I'm very pleased with my items and it's very comfortable I would recommend this product to my friends and family great customer service stay safe
Yay! Thanks for sharing your lovely feedback, Bonny. You may also be interested in helping us spread the love, and be one of the Brand Ambassador. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!
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So sorry to hear that, Ruthy. No worries, we can surely exchange them for free. Just send us a DM with your order details. You can send it here http://m.me/shapermint.