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Set In StoneReviews 146

4.9

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Set In Stone Reviews Summary

Set In Stone has garnered a strong reputation for its exceptional product quality and professional installation services, with customers frequently praising the knowledgeable and responsive staff. The installation teams are noted for their efficiency and attention to detail, contributing to high levels of customer satisfaction. However, some reviews highlight concerns regarding delays in communication and the occasional lack of follow-up on design inquiries, which may detract from the overall experience. Despite these issues, the company is generally recommended for its diverse selection and commitment to customer service, indicating a solid foundation for continued success.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
5

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North Carolina
1 review
0 helpful votes
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Extremely helpful!
September 22, 2021

Lizzie helped us find the exact tiles we wanted for our new showers.
She is lovely to work with.

Date of experience: September 22, 2021
North Carolina
1 review
0 helpful votes
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Cooper Bath Remodel
August 12, 2021

Great choice of tiles for bath renovation, many options from which to choose. Lizzie M provided excellent advice and suggestions. She is very knowledgeable and helped me reach the best choice for my bath. I am happy with the process, the choices and the team at Set In Stone. Order was placed on August 11,2021.

Date of experience: August 12, 2021
North Carolina
1 review
0 helpful votes
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We met with Brooke and Lizzie in the showroom. They were extremely helpful and professional. Amanda who was the receptionist was always pleasant.
The install team was fantastic and professional.
The results were a beautiful kitchen Remodel.
Thanks to All!

Date of experience: July 31, 2021
North Carolina
1 review
0 helpful votes
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Great customer service!
June 20, 2021

Brooke and Amanda in the office took GREAT care of us... very patient, very informative, and stayed on top of things to get us the slab that we wanted! We had a few issues at installation, but they worked with us to minimize the issues as much as possible.

Date of experience: June 20, 2021
Georgia
1 review
0 helpful votes
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Best Selection in the Area
June 16, 2021

Excellent customer service and knowledge of inventory. I enjoyed looking at all the options that were in the show room. This my first visit. I will be back!

Date of experience: June 16, 2021
Arkansas
1 review
0 helpful votes
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Powder room vanity top
April 23, 2021

Most excellent service. Found us just the right piece of stone, met our installation schedule and it looks great.

Date of experience: April 23, 2021
North Carolina
1 review
0 helpful votes
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Wonderful friendly service
April 2, 2021

Lizzy was great; knew exactly what we needed for a tile repair and made recommendations. I love great service and this was it!

Date of experience: April 2, 2021
Arkansas
1 review
0 helpful votes
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Love Set in Stone
April 2, 2021

I've used Set in Stone for years for my clients and their remodeling projects. So easy to work with, the install guys are wonderful too! Highly Recommend this company for Granite/Quartz

Date of experience: April 2, 2021
Illinois
1 review
0 helpful votes
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A great place for stone!
April 1, 2021

Set In Stone has become my favorite place to shop for countertops. The choices fit every budget and the designer, Brooke, is really knowledgeable and willing to spend time so you find just the right thing.

Date of experience: April 1, 2021
Kentucky
1 review
0 helpful votes
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Flawless Process
April 1, 2021

The finished product is gorgeous! Brooke was excellent to work with through choosing our slab to final install was super smooth & she always got back to me when I had questions. Thank you!

Date of experience: April 1, 2021
North Carolina
2 reviews
0 helpful votes
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Counter Tpos
March 27, 2021

Brooke and the Team are very knowledgeable
Great help
On time delivery and install (Thanks Jairo)
Great work
Great value

Date of experience: March 26, 2021
North Carolina
1 review
0 helpful votes
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Bathroom counter
February 1, 2021

Beautiful counter! Very pleased with the entire process.

Date of experience: February 1, 2021
Florida
1 review
0 helpful votes
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Best Tile location near Pinehurst
January 9, 2021

Set In Stone has a great variety of tiles to select from, but most importantly, helpful and knowledgeable staff. This is not our first "tile adventure" and we were extremely fortunate to work with their staff, especially Lizzie. She could not be more helpful and her knowledge made our selection easy. So happy this is here in Aberdeen!

Date of experience: January 9, 2021
North Carolina
1 review
0 helpful votes
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Friendly staff and quality products.
December 14, 2020

I was able to get in and out quickly with exactly what I needed at competitive pricing.

Date of experience: December 14, 2020
Georgia
1 review
0 helpful votes
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Knowledgeable and Helpful
December 8, 2020

I worked with Brooke and Lizzie for recent projects. They are both very knowledgeable in their fields and helpful in finding what we wanted to accomplish the look we desired.

Date of experience: December 8, 2020
North Carolina
1 review
0 helpful votes
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Hearth stone install
November 26, 2020

Excellent service, professional. Stone looks wonderful, will definitely continue to use Set in Stone for the rest of my remodel.

Date of experience: November 26, 2020
North Carolina
1 review
0 helpful votes
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Great Experience
November 17, 2020

Lizzie has a great eye for color, makes great suggestions and was awesome to work with. Much better experience than we had elsewhere. Very responsive!

Date of experience: November 17, 2020
North Carolina
1 review
10 helpful votes
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Bath Renovation
November 11, 2020

Installers errored in placing faucets on two sinks. Set in Stone replaced granite top with e new one and arranged for faucet reinstallation, at their cost. Work was professional and first class! I strongly recommend them for you stone work.

Date of experience: November 11, 2020
Georgia
1 review
11 helpful votes
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Kitchen backsplash
November 5, 2020

Set in Stone was an excellent overall experience. Showroom has a very good selection of tile. Tile was ordered and received promptly. Lizzie was outstanding in helping us with the design and so patient with our frequent changes. Highly recommend this business and her.

Date of experience: November 5, 2020
North Carolina
1 review
10 helpful votes
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Everything, from beginning to end, went beautifully as I worked with Brooke, Lizzie, and the rest of the Set In Stone team when they installed beautiful granite counters in our kitchen and bath. We accomplished this over the phone and through emails. Brooke and Lizzie really listened to us as we described our preferences and the end result is stunning.

Date of experience: October 27, 2020

From the business

Since the first day in business we’ve been bringing the best selection of products and merchandise to our customers. Our business name has become synonymous with quality throughout Aberdeen and the surrounding areas. We do our best to ensure a permanent variety of fantastic items along with unique limited edition and seasonal items that fit any budget. Our specialty is Tile, Natural Stone, & Quartz Countertops.

Conveniently located at 305 Fields Dr, we’re driven by our dedication to the best service in the business. We can’t help but smile with pride every time someone walks into our store excited about the great selection, and walks out satisfied. It means we’ve done our job right. We invite you to get in touch with our team to help Create your Perfect Space! Let's get it "Set in Stone"!