Serenata

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GB
1 review
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Good Service
April 8, 2018

Very simple to order cheaper with good delivery keep up the good work and I wiil let
Friends and family know.

Date of experience: April 6, 2018
GB
1 review
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Excellent service
April 8, 2018

It was a pleasure to order from this company, they emailed me each step of the way and let me know when my order had been delivered, I can highly recommend this professional friendly service. Ann

Date of experience: April 6, 2018
France
1 review
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Great service
April 8, 2018

Great service as I ordered very late in the evening and delivered the next day. My friend sent me a photo and they looked lovely. Have had some bad flowers from other providers but these were lovely and fresh.

Date of experience: April 5, 2018
GB
1 review
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Managed to get to the highlands
April 6, 2018

I ordered flowers for my sister in law who lives right at the top of Scotland and although arrived a day later than they stated- they got there! Its not always easy to get items sent that far and she said they were gorgeous. Would have liked notice that they were going to be late but when I checked with them feedback was very quick.

Date of experience: April 5, 2018
GB
1 review
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Satisfaction Guarenteed
April 6, 2018

Lovely flowers. Always a risk when ordering online but they were beautiful. Delivered ontime. Will use this company again for sure.

Date of experience: April 5, 2018
Texas
2 reviews
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Gorgeous lilies for new mum
April 6, 2018

I live in the US and wanted to send flowers to my niece who lives in the UK and I had encountered difficulties sending flowers overseas before. However, ordering online was so easy and the arrangements were just gorgeous and it was hard to decide on just one. I ordered later in the evening and they were delivered at noon the next day. My niece was delighted and so was I.

Date of experience: April 5, 2018
GB
1 review
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Lovely flowers
April 5, 2018

Recipient was pleased with flowers, but mentioned that she had never seen black lillies before. I had ordered Purple Callas & White Lillies, so no idea why black flowers were delivered.

Date of experience: April 5, 2018
GB
1 review
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Stunning flowers
April 5, 2018

Highly recommend Serenata. Excellent service, beautiful flowers, good value for money and extensive choice. I have used this company for a few years and will keep using them.

Date of experience: April 5, 2018
GB
1 review
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Perfect sevice
April 5, 2018

Fantastic service and delivered in good condition and flowers where awesome thank you, would defo do business with again

Date of experience: April 5, 2018
GB
1 review
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I was disappointed
April 5, 2018

Beautiful fragranced flowers, lovely selection, but very small. I ordered the largest size (called grandissimo I think). Hard to imagine how it could have been made smaller, so very disappointed in amount of flowers received for £41.

Date of experience: April 5, 2018
GB
2 reviews
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As always the flowers were beautiful and delivered when asked. The only thing I would say negative this time is that I was not notified when they had been delivered, when previously I have been.

Date of experience: April 5, 2018
New Zealand
1 review
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Beautiful! Thank you
April 5, 2018

I was a tad nervous ordering flowers on Easter Sunday, from New Zealand, to be delivered for a birthday on Easter Tuesday in Reading. However the process was very smooth thanks to the easy to navigate website, plus the immediate order confirmation, along with promises to keep in touch about dispatch and delivery.

The flowers were a lovely surprise, and from the photo the recipient sent, they were exactly as ordered, and beautiful. Thanks so much!

Date of experience: April 4, 2018
GB
1 review
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Fantastic, funny and very cool
April 5, 2018

Brilliant flowers, simple to order, and great service..

Date of experience: April 4, 2018
GB
1 review
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Recipient disappointed
April 4, 2018

I have not seen the flowers but the recipient says that they were past their best. Was this because it was after a bank holiday? Disappointed.

Date of experience: April 4, 2018
Belgium
1 review
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Could have been 5 Star
April 5, 2018

When Mum finally found the present she was happy with the Orchid. From the images I have seen it looked lovely with plenty of flowers in bloom and some to come into flower.
If only the delivery service hadn't let you down. The plant was for my 77yr old Mum who was absent when the delivery took place. I had clicked on the If no one home to 'leave at the back of the house' instructions which were followed but unfortunately didn't leave a message in the letterbox.If it had been for me contacting my sister (I live in Belgium) the plant would probably have stayed there as with the weather being not so good, Mum would be not be out in the back garden.
Please insist that your delivery people take more care.

Date of experience: April 4, 2018
GB
1 review
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Excellent
April 5, 2018

Excellent service. Flowers and other items arrived well packaged with no damage to flowers. Will definitely be using again.

Date of experience: April 4, 2018
Brazil
1 review
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Good service
April 5, 2018

I truly recommend it. They are fast and have a good price for the products. When I needed their help they were very quick and attentive.

Date of experience: April 4, 2018
Cyprus
1 review
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Absolutely gorgeous!
April 5, 2018

This was the second time I had used Serenata to send flowers, on each occasion the flowers were exactly as ordered, and very much appreciated. I love the idea of there being a 'gift' which keeps on giving after the flowers have finished!

Date of experience: April 4, 2018
GB
1 review
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I sent a bouquet for my cousin's birthday. They were absolutely beautiful and she was delighted with them. They were a mix of some in flower and some still in bud and arranged superbly well. I received e-mail notification when they were delivered and my cousin contacted my immediately to say they had indeed arrived. Excellent service overall.

Date of experience: April 4, 2018
GB
1 review
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Poor quality
April 4, 2018

Flowers delivered all foul age flowers in bloom past there best.
Customer service very good. Another bouquet being delivered today. Unfortunately the same one. Would have preferred to change it. As just a bit wary will have same issues..

Date of experience: April 4, 2018