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SeniorMatchReviews 29

2.0

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SeniorMatch Reviews Summary

SeniorMatch has a rating of 2 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. SeniorMatch ranks 38th among Senior Dating sites.

service
12
value
14
shipping
7
returns
7
quality
11

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California
1 review
21 helpful votes
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Cheaters
February 14, 2021

I checked off a box for no auto renewal and they charged me anyway. I am battling with them now to get a refund. They are not interested in fixing this problem and are even stalling after I showed proof of the illegal transactions.

Date of experience: February 13, 2021
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We value our customers' preferences and strive to provide a transparent and user-friendly experience. Please rest assured that we do not enforce or push users to opt for auto-renewal. We offer the option to enable or disable auto-renewal based on individual preference. We intend to provide flexibility and convenience to our users.

If you have provided proof of the unauthorized charges, rest assured we will work diligently to rectify the situation and process the appropriate refund. Your satisfaction and trust are important to us, and we are committed to resolving this matter to your satisfaction. If you have any suggestions or feedback please feel free to contact Support AT SeniorMatch.com.

California
1 review
18 helpful votes
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The minimum distance you can choose for matches is 100 miles. I live in a large metropolitan area. When I first joined, I was matched with people many hours drive away. When I looked through ten pages of matches and found a handful that were in my area, ALL hadn't been on line for a month or more. When I phoned to cancel, I got a recording to leave a message but the voice mailboxes were full. Email is unresponsive. Oh, and if you're looking for seniors be aware that this site is 30 and above. This is a site to avoid.

Date of experience: March 12, 2020
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We allow users to adjust the matching distance according to their preferences. We offer 24/7 customer support. Our platform is designed for individuals aged 40 and above, focusing on providing a dating service for seniors. If you have any suggestions or feedback please feel free to contact Support AT SeniorMatch.com.

California
1 review
0 helpful votes
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It's really a nice website.On SeniorMatch, I found my dream lover. I'm not a young girl, but the feeling of love is still fresh.In recent years, I joined many senior club, but I did not met my right person for some reasons. I'm so lucky to met my Mr Right here!

Date of experience: September 20, 2018
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We take pride in providing excellent service to the elderly and are glad to hear that our staff has been attentive and helpful during your time on the platform. We appreciate your patience and understanding, and we are glad that our services have met your expectations. We are committed to creating a warm and welcoming environment for all members and are thrilled that you have found a sense of belonging on our site. If you have any suggestions or feedback please feel free to contact Support AT SeniorMatch.com.

Texas
1 review
39 helpful votes
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Unless you're really good looking or have an exceptionally flattering photo or are under 70, don't bother with this site. At first I was matched with appropriate men in my area. I sent a message to a couple and received no replies. Since then the men responding have been fifteen to twenty years too young. And most live in other states, some in different countries. I'm not really surprised. I've tried a couple of other dating sites and had similar experiences.

Date of experience: August 25, 2018
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We strive to create a welcoming and inclusive environment for all members. We understand how frustrating it can be when your messages go unanswered. It's important to keep in mind that not all members may be active or check their messages regularly. We encourage you to reach out to multiple users and engage in conversations with those who respond to increase the likelihood of meaningful connections.

Our matching algorithm takes into account various factors, including age and location preferences. We recommend adjusting your search filters to narrow down your options and align better with your preferences. If you have any suggestions or feedback please feel free to contact Support AT SeniorMatch.com.

California
1 review
4 helpful votes
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My experience
July 18, 2018

Here's my own story: I'm 60 years old and saw the site last year on the recommendation of a friend.One night when I was lonely and no one was talking to me, I thought about this website.So I signed up for the site. I gained a lot from this website and found my partner, a person who loves me very much.The staff of this company serve very well, very careful and take care of the elderly. I am very patient, so I am very grateful to all the members of this company for their good service and help me to have a good belonging. I hope the company can do better and serve more senior citizens.

Date of experience: July 18, 2018
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We take pride in providing excellent service to the elderly and are glad to hear that our staff has been attentive and helpful during your time on the platform. We appreciate your patience and understanding, and we are glad that our services have met your expectations. We are committed to creating a warm and welcoming environment for all members and are thrilled that you have found a sense of belonging on our site. If you have any suggestions or feedback please feel free to contact Support AT SeniorMatch.com.

California
1 review
5 helpful votes
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Nice dating website
July 14, 2018

Member blogs are an easy way to learn about members by reading their posts about their thoughts and life experiences
Well laid-out search results with large photos and location listed with distance from me
Real members who are serious about relationships
All profiles are reviewed by staff before visible to other members

Date of experience: July 13, 2018
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We appreciate that you appreciate our commitment to providing real members who are serious about relationships. All profiles are reviewed by our staff before they become visible to other members, which ensures a safe and quality experience for our users. We strive to maintain a high standard of authenticity and quality, and we are grateful for your continued trust and support. If you have any suggestions or feedback please feel free to contact Support AT SeniorMatch.com.

Canada
1 review
28 helpful votes
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I have been on paid for four months. Lots of fake perfect profiles to hook you at the beginning to subscribe. Then the site dries up and few new members.
Most females don't post pictures and wait months between logins. They tag too many profiles as "new" but that have been on the site before I joined.
I rarely get follow up when I follow up on a profile but get a hit from some 30 year old in the Philippines! Sad site, hopeless and I will change sites in early May when subscription ends... stay away...

Date of experience: April 18, 2017
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We understand your concerns regarding scammers and poor performance, which is why we have stringent screening and moderation measures in place to protect our members from unscrupulous individuals. We are always working to improve our platform and provide a more active and engaging experience for our users. We are working to improve our moderation processes to ensure that users are accurately matched with those who are genuine. If you have any suggestions or feedback please feel free to contact Support AT SeniorMatch.com.

Georgia
2 reviews
45 helpful votes
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I've tried 3 different sites, the latest being Seniormatch.com. Activity is so poor compared with the others, I thought my internet was down... Seriously! As much as I thought Ourtime was just so-so, it towers over this one. I read some articles promoting Seniormatch... in retrospect, it was probably SELF promotional hype! So now, I'm giving Zoosk a try. I know... it sounds like Klignon commander's moniker, but what the heck! In the first few days, Zoosk seems to produce a lot of activity. We'll see if it continues. Does anyone know if Michelle Pfeiffer is on one of these sites?
Ken, Franklin, TN

Date of experience: January 22, 2016
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We strive to provide a vibrant and active community, we acknowledge that different sites may offer varying levels of activity and user engagement. It's important to find a site that suits your needs and preferences, and we hope that Zoosk proves to be a positive experience for you. If you have any suggestions or feedback please feel free to email Support AT SeniorMatch.com.

California
3 reviews
50 helpful votes
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I don't think Senior Match is worth the money. You have to pay to really view people's profiles. There are a number of other free dating sites like OK Cupid that I think are better. Also if I were going to pay, I think I'd pay for Match.com (which I confused with SeniorMatch when I first signed up).

Date of experience: February 14, 2013
SeniorMatch S. — SeniorMatch Rep
over a year old

Thank you for your review. We aim to provide a premium service that is worth the investment. Our paid memberships offer access to advanced features and a more personalized experience, which can help increase the chances of finding a compatible match. We appreciate your feedback and will consider it as we continue to improve our services. Thank you for choosing to share your thoughts with us. If you have any suggestions or feedback please feel free to email Support AT SeniorMatch.com.

From the business

SeniorMatch - top senior dating site for singles over 50. Meet senior people and start mature dating with the best 50 plus dating website and apps now!


seniormatch.com
Thornhill West, ON, Canada