Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There was only one problem with my blinds, minor scratches that are visible to the naked eye, but was picked up by my contractor.
Product came in a timely manner and looks great out of the box. Installation was not too difficult either. One issue I had is the screws that were provided. I found that they were too brittle and needed to supplement a few of my own. Product looks great in my home. Time will tell as to the quality and how well the blinds hold up.
I found selectblinds.com to be very easy to navigate, follow the directions and place an order without assistance. The blinds arrived, fitted well and look great. Super easy to install.
You really need two(2) measurements for the width. One for the fabric and one for the rod. The order form only asks for one width, which I gave you for the blind, but Select Blinds used it for the length of the rod.
Not off a lot but two (2) measurements would solve the problem.
Steve
I have a custom sized window in my bedroom that I needed black out shades for because of shift work. I measured to the 1/4" and the shades were delivered timely in a near damage proof box. It was exactly as measured & pictured. Also the price was very competitive considering the custom fit. I would highly recommend and buy again!
We've ordered before, never had one issue. This latest order. Even though it said delivered, wasnever received. We think porch pirates, scant say it was a fault of slept blinds, but still disappointing g
We had an easy time ordering them and installing them.
The website is used friendly and the staff is informed and helpful.
I love the return policy as well.
I will highly recommend Select Blinds.
We have ordered one motorized blackout blinds, just to try how it fits. The measurements were correct, but we figured out it can be a bit wider. Since we need 6 in total, we ordered additional 5 after we tested one. We hope they all will fit nicely on our windows. Also, we connected 3+3 on separate remotes. The quality is good and the blackout is complete. It met our expectations. Additional comments could be added after we place all 6 on our windows.
This is a beautiful well made blind. The colors are gorgeous ( Attington green). Easy to install. It is truest a blackout shade, no light shines thru with the blackout backing. I only ordered one to test the quality, and I am now ordering another.
Select blinds did a great job helping with my order and getting my blinds made quickly and correctly. FedEx was very rough with the packages (see pics). I did have some damage; but nothing I can't live with. One main frame was dented but the valance hides that. One bottom piece had plastic broken, but fortunately that side is against the wall and doesn't show. The large blind was missing it's pair of short valence end pieces - could you send me those please?
I had done a tone of research on Blinds and was hoping Select Blinds was the answer. If you like blinds that look like rolled up construction paper, this is your answer. Terrible quality, they curl in on the sides when they are completely down, and the middle blind kept falling off the hing and on the ground. Some times it would work, sometimes it was a ball of black on the carpet. I contacted the company which took over a week to get back to me. I sent them photos and videos. They offered to remake the middle blind but I did not want anything to do with them any more. I hated the look and the quality, and now the customer service. Not so much as an offer to give money back or stand behind their product. 670.69 dumped down the drain. Never Again...
The site was easy to maneuver and the prices were great! We will see when the blinds arrive on the installation and quality...
We ordered years ago. Moved to new house and ordered right away. VERY DISAPPOINTED they have changed. I ordered faux wooden blinds and they came smooth and look like plastic.
Hi Sandra,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.
Thank you!
- Ariel, SelectBlinds Brand Ambassador
I ordered horizontal slat blinds, vertical blinds, & cellular blinds. The horizontal and cellular blinds install in minutes. They're very easy to install. I measured perfectly (multiple times)so they fit perfectly which is to say they were also cut perfectly.
This is the second time I've worked with Select Blinds and I'm just as happy this time. The ordering process is seamless and the product has fit perfectly each time. My children seem to need complete darkness to sleep and the roller shades I purchased block the light completely. If ever I need window coverings again, I know where to go.
Overall not bad, it could improve but only
If you spend more money in other parts. I needed a shade to cover my window without letting any light come through and it help but it didn't prevent some light from passing through the sides. Later in I realized that they sell parts to cover the sides of the window, but i didn't want to spend more money on this, i think what i paid for the shade should be more than enough.
This is the second time I've ordered and have been happy with both orders. Blinds are awesome, prices are good, delivery is on time and ordering is easy. Love these up and down blinds to Block where the sun is coming in and still allowing me to see outside. I can also pull them down low so that my cat cannot see the squirrels. She tears up my leather furniture when she can see them.
Easy to order. I ordered the same type of blind several years ago and they are very good quality and easy to install. Thank you!
Fast service. Needed to replace blinds on a large window and am very happy with the custom sized blinds we received. They fit perfectly!
I had no idea when my blind would be ready. So I had already left the area when alerted the package was finally delivered. I have yet to see the package.
Hi Bonita,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.
Thank you!
Jessica, SelectBlinds Brand Ambassador
The first blind we received didn't fit because we measured incorrectly. The company sent us a replacement at no charge. Amazing! The quality of the blind is excellent and for what I bought I thought the price was very reasonable.
We are ready to return the curtians because we have not recieved satisfying instrucions how to set the cord tension. We have followed the video as well as the paper instructions. We have called twice and there needs to be a person who can walk us through. I would gladly pay more for curtains that work.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Alisa,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador