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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was referred to selectblinds by a close friend and was initially happy with the first set I got, so I ended up buying sets for every room of the house. Unfortunately, not long after installing them, I noticed how poor quality the blinds are. Some don't close perfectly, some have rough edges where you could see they were sloppily cut.
Things got worse every time I had to deal with customer service. Multiple times, the representative didn't even understand how the blinds worked and gave completely incorrect directions.
Between the incompetence of customer support and the poor quality blinds, it's one of the worst companies I've ever worked with.
We have a bedroom door the previous owners installed with a clear glass window. It really needed a blackening blind that was a custom fit. Easy to use website, husband hung the blind in less than 20 mins and we are set.
The shade is about 1 inch less wide than the bracket so for an inside mount, there's a god sized gap. Also the roller does not open/close well at all.
Hello Jo,
I apologize because you had a negative experience with us due to your Blackout Roller Shades not arriving in the proper measurements you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected] and reach our design consultant department at 888-257-1840.
Regards,
I have been so happy with my select blind purchases. Highly recommend!
Easy to order from and easy to understand the site
Great customer service so far. Daniel was very helpful getting me the best promotion and modifying my saved cart.
I love the blinds I ordered. They are the third order I've placed with Select Blinds and they are great everytime.
This is our second order with the company. Always easy and fast delivery.
Their website was easy to use and they have a large selection of colors. When I needed a few more center mounts, they had no issue sending them to me with no charge. Will use them again and will recommend.
The blinds came in when the installers opened the boxes all three zebra blinds were ripped at the lower corners, sent pictures of the damaged blinds and only can text with someone that could not help me get a refund not even a call back from customer service.
Hello Suzana,
I apologize because you had a negative experience with us due to your Dual Shades not arriving at the top-quality as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I looked and I see that we processed a refund for you today.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected] and reach our design consultant department at 888-257-1840.
Regards,
No problems with my order. Came right on time. I am very satisfied with your blinds.
Easy and straight forward! The blinds are great just as I expected and arrived quickly.
There is a lot of information on the website and it does take some time to sort thru all options available. My issue is that our windows only have 3/4" mounting width and this made it difficult to find what would work. However, I was able to pick the right products( for 8-9 windows) and am happy with the ease of installation and quality of the blinds.
Easy process, and the samples y'all sent me were VERY helpful to get my purchase decision made. Thank you!
Excellent products with complete guidance for ordering, good communication throughout the process, and simple installation. Note that these are made to order in China and shipped by air to you, but it takes more than a week and as a result, not a very earth-friendly process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Scott,
I apologize because you had a negative experience with us due to your Blinds and Shades not arriving in the top quality as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected] and reach our design consultant department at 888-257-1840.
Regards,