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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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The customer service is incredible. They are so so so helpful and consultative.
The blinds we received are nice, but one of them had a small tear in it. It's not terribly noticeable, but it's a shame.
The quality of the product and detail-oriented order process with an exceptional resulting fit make me a repeat customer.
It's a solid blind for the price. But wish the bottom frame piece was made of a heavier duty material. It feels like it's plastic which flexes and I'm worried will bend over time. Had issues with getting it to stay down, but, was able to get a quick fix via chat which was nice.
Hi Kaci,
We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
My second order in a month. Quick and simple to order. Well made and easy to install.
Beautiful!
Easy to install.
Easy to use.
Highly recommend.
I ordered a replacement shade for a bedroom. I ordered the new one right from my cell phone, easy peasy, and it was delivered timely. Perfect match to the old one, as always a great place to shop.
We are very happy with your product and very helpful. The turn around was very quick. The packaging was very good and done good. Thanks
I called selectblinds and spoke with AJ. She walked me through the whole process, easy as pie. The shades actually came in before we were ready for them so point there! However they truly were not easy too install. The new brackets that are provided are cumbersome to mark to screw in place correctly. Also be sure to pull the Velcro down on top so the brackets won't show. They could have put that in the instructions, it would've saved us some time. So we get the shades up and then there's this funny looking thing that holds the chain pull. I can't figure why they don't just use a hook. Also difficult to hold the thing in place while screwing it in. All around the shade's were difficult to install. I would give the shades a 7 and installation a 2.
They are too small can I exchange them? They are too narrow.
Hello Lorrie,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at [email protected], and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Bought here before always good product.
1. Ordered Free samples before purchase-yes I did, that's how I chose the color of the blinds
Delivered early, couldn't be happier with them. Slightly difficult to put up, but that honestly could have just been because of the space we were using, still did it all in an hour and a half!
We have many large windows with passive solar design. Insulated blinds keep the cold out. I replaced this blind because of the age. We live in New Mexico and the sun kills everything over time.
I have purchased blinds from SelectBlonds for my whole house. The measuring instructions have always been so helpful with ensuring a perfect fit. The blinds are of great quality as well.
Pleasant, efficient sales associate, quality product, and prompt delivery all contributed to a positive experience with SelectBlinds.
Blinds are great and they were easy to put up. So glad we ordered!
Website easy to navigate, prices good, love the free shipping
Easy to order & came pretty quickly. Easy to install & well made.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi James,
We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador