On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fit perfectly and look amazing. Thank you! We love these blinds!
Our new fabric vertical blinds from SelectBlinds are beautifully made to our specifications, lovely color and excellent directions made it a breeze to install! I will be replacing any additional blinds we made need from them. Thank you for a great product!
The communication has been very poor
Would like shipping info for the blinds
I purchased blinds for 5 windows.
Two of them were 6 weeks late for delivery due to a back order. That would have been nice to know. They are great once I received. Another two are great! Arrived on time and fit well. The last one fits horribly but they say they have manufactured appropriately but since I have others that fit well I beg to differ. They want to give a discount rather than fix. So frustrating overall. Don't think I can recommend nor use again because of this. Consistency is poor.
Hi Teri,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador
I don't think I would have purchased these blinds full price. Even on sale they're pricey, but I know they last because a friend of mine has had hers for years. Overall the blinds are really nice and the room darkening does a great job.
Got the outside mount cordless cellular blinds and the definitely reduce light and heat in the room. Not 100% black out shades although I would think the inside mounts would provide more blackout, however they weren't compatible with our set up. Would recommend to someone looking to reduce light in highly lit area.
The first set I ordered was wrong, I can't get ahold of them to send back and get refund. I ended up ordering an entire new set. Still trying to get ahold of them for the first order.
Hi Jamie,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador
Blinds are high quality and very pleased with them. They just took a month to get. Didn't realize it would take that long.
Yes. Good Web interface. Fair price. Good quality blind that fit the window.
Samples really helped. Good Web interface. Fair price
I ordered a custom size and it's perfect. I'll definitely order from SelectBlinds again.
Thought I would have to get my husband to install these but it was easy and I did both myself. Good quality blinds.
The instructions did not match the clips that came with them.
Hi Lanora,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador
I'm quite pleased with every aspect of my experience with Select Blinds. The whole process was so easy and fast, plus I am extremely happy with my blinds!
The blinds were fairly easy to install. Working well after a month with the motorized blinds.
Delivered when expected and fit exactly as expected. The drill-less system is WONDERFUL and so easy to install.
Great blackout shades. Work better than expected. We bought two of the exact same size and one of them goes all the way to the bottom of the windowsill really good. The other is a tad above so hoping it slide down more over time. We've had them installed for 3 weeks now.
Very happy with the shade - it arrived quickly, fit according to measurements, and relatively easy-to-follow instructions.
Easy-to-follow instructions for ordering
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rhonda,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador