SecretShopper.com

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Georgia
1 review
1 helpful vote
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Not very honest company
October 4, 2023

They are starting to use us shoppers for our evaluations but not paying us and canceling our shops. It's so unfortunate. I really use to like working for them. They use to be reasonably honest. Now it's starting to feel more scammish.

Date of experience: October 4, 2023
Florida
1 review
3 helpful votes
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Scam
February 24, 2023

What a rip off of a company. I did a full long report with pictures. They did not pay after all of the work and came up with a crazy technicality to get out of honoring their word and paying for the job. Not worth the time hassle or cheap pay they offer. RIP OFF

Date of experience: February 24, 2023
Georgia
1 review
4 helpful votes
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We had a level 3 tornado that tore thru Bowling Green last night. We are dealing with massive destruction and power outages all over the area. The city has advised Everyone to stay off the roads so first responders can get to the people that are trapped. I emailed them at 7:30am to report the issue and asked them to reschedule it and they responded back saying that the job and my account was canceled! What a joke of a company!

Date of experience: December 11, 2021
Secret S. — SecretShopper.com Rep
over a year old

Hi Meggan,
We are sorry to hear that you had a negative experience with Secret Shopper, and we would like to make this right. If you would like to reach out to [email protected] with the dates and what happened, we would be more than happy to look into this and resolve this issue for you.
Thank you, and we hope to hear from you soon!
-Secret Shopper Team

From the business

  • (763) 525-1460
  • Minneapolis, MINNESOTA, United States
  • Founded in 1990