Seat24.seReviews 2

Flights with stopovers through this company was a real mistake. One canceled flight turned out to be the cancellation of the entire trip at the airport. During the investigation, the company's customer service is completely unwilling to handle the matter. The customer service agents are unfriendly, speak bad English, and do not give the customer a turn. There is no e-mail or anything similar on the website that could be contacted more easily. I do not recommend Seat24 to anyone.

Purchased tickets in January 2020. Seat24 emailed in April and said flights were cancelled and would need to be rebooked/refunded. I requested a refund every month since April with no reply. I have waited on hold for hours. Agents disconnect the call on purpose. Agents give various reasons why the computers don't work. Most agents can't even read the numbers or airport codes correctly. Clearly a scam. Still waiting for my refund or confirmation that they received my request. I have emailed, faxed, posted letters and even open cases with the ECC. Seat24 refuses to issue refund.

Five months is long enough to wait to receive any sort of reply.

They are refusing to refund the canceled ticket.

DO NOT USE SEAT24