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I buy most of our families clothing needs at Sears. Quality products at a good value.
Where in the world is one/a location? I have purchased innumerable hand tools from Sears over the years. Their replacement policy is fabulous for a broken tool... but try to find a store now! Good luck.
Always happy with my purchases. Nice quality. Would like to see more free shipping.
We purchased a four piece appliance set from Sears, sebring, fl and it was delivered on Wed. I unloaded old fridge and put all in a cooler. Well, the refrigerator was unacceptable as doors were uneven and it bobbed. The installer said when we put food in it that it wouldn't bob anymore and that he could not adjust it because it was on wheels. Well, it looks terrible and moves back and forth every time you open door. I told the installer I did not want it. He said, "go to sears and give them your phone number and you can get a different one." I received two or three other phone calls and they wanted to know about the service, etc. I told them we did not want the fridge. They also told us to go to the store and the sales associate would let us exchange. All we needed was our phone number. We drove 30 miles to the Sebring, Fl store Sat. And the associate, Todd told us he couldn't do anything with out sales receipt. We drove home 30 miles, back 30 miles and home 30 miles. Sales assoc. Had to ask three other sales assoc. To get into our shop your way account. Every time he entered something, he had to ask someone else what to do next. Finally, the one assoc. Said we'd have to charge the new fridge and then when the other one was returned to warehouse we would receive a credit on our charge with in 7-10 days. This total ordeal in the store took over two hours before we actually charged it. What a disaster and frustration. We are very disturbed with the process. The sales assoc. Said they should have loaded the old one the same day it was delivered but I told him they said they couldn't do that then. Now the new fridge is coming Wed. So I again have to unload fridge, put items in coolers and then reload new fridge. What a hassle this whole Sears experience has been. I think we should get some retribution for our unfortunate experience or won't be shopping sears again.
Katherine and Gerald Martin
Sears is needing your money to stay part of the usa brick n mortor world
I was looking for jack stands and good ole craftsman had them quality and bottom priced 11.99 a pair compared to others we all know at 23.99 & up everywere else
Used the pickup at front door option
Worked out just great. So keep sears alive give em a shot again keep em alive
All my purchases have left me pleased with items and service.
Bought a winter jacket here, ordered online of course, it was a little too big, but i loved the design the colour and everything, so i returned it and then the product was not available a size down, i was so frustrated, called customer care to see if i could have my product back, they sent it right back to me, great product but now i went down a little more and its way bigger than me, awesome customer care.
We have bought many appliances from Sears and they have always backed up their sales. Good sale service and good competitive prices. Clerks know their "stuff"and never "over sell you." We like Sears.
I saw an article on MSN where it was suggested that Sears just give up. Yup, we wouldn't miss anything they offer. Poor quality and anyone that carries Kardashian anything can't be trusted with quality.
Sears is one of my favourite shopping spot. I purchased quite some of the stuffs. Thumbs up!
The first time I purchase at Sears, I apply for a membership card. And I never receive it. I went back and asked, they said there is a problem and they will fix it. So i suppose to get it in 3 days. Still I did not receive it. I was kind of afraid where are my personal information goes and who really got my card! Really terrible!
We bought a mattress at SEARS and we were told it would be 'free delivery'. We received our bill and called and the lady said "well, someone should have explained to you that you were supposed to go online and fill out a form to get your free delivery". Well, they didn't, but that did not matter, The lady said it had been over 30 days, so there was nothing she could do. We were out over $80 on Shipping and handling fees and she did not care. That was a huge mistake on SEARS part, because we were VERY GOOD customers. Never again. We will never spent another penny at SEARS because of how we were treated.
Yeah they have a wide selection and I do consider them a Canadian legend... but I mean come on. It's no wonder that they're going downhill, their prices are too expensive compared to Walmart and Superstore.
I couldn't be more satisfied with Sears. Over the past year or so I placed three orders online. The prices and quality of merchandise were great (but I have to admit that I do look for bargains on quality items), and everything arrived in perfect condition very soon after I had ordered it.
Kenmore Elite appliances are well-priced, serviced, and have a fine showroom floor. However, they are the primary owners of Kmart and they recently announced that more Kmarts are being closed due to inprofitability... yea, right!
Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook
Sears has very reasonable prices on all apparel and if you are their ShopYourWay member, you will receive even more discounts and special offers along with great surprises.
They also have some nice designer clothing at a very low price compared to other apparel stores.
I would recommend Sears to anyone who is looking for great clothing and very low prices.
KEEP IT UP SEARS AND ALWAYS MAKE THE EFFORT TO DO BETTER AND CHEAPER!
Sears... ohhhh what can I say... again another FAV. THEY ARE THE BEST... They offer Law-away... cant get no more ole school than that. I love them for that. Every girl can use a lay away ever now and again. I sooo miss the collection with the KARDASHIAN COLLeCTION>. Please bring that back. But otherwise. They are AWESUM... AWESUM AWESUM
Bought a few appliances. Stove was defective. They said "We'll replace it but we have to charge your credit card briefly for a second one. It's just a formality. The charge will of course be removed as soon as the defective one is back in the store" (it was an exchange). You can guess the rest. Took two months of calling to get them to remove the second charge for a $2,000 stove. Left hand unaware of right hand, etc. Also, their Sears brand products don't have the decent quality they used to have. A shame. Was a good company.
Small store, but great service and prices. Easy checkout
