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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,798 reviews

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California
1 review
0 helpful votes
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Great product, but slow shipping
September 6, 2023

I got the swimsuit in time, but I was a little worried (because it took so long to get to me for an upcoming vacation). But, really great communication with the company, the swimsuit is AWESOME, and I did get it in time for my vacay.

Date of experience: August 6, 2023
New York
1 review
0 helpful votes
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Poor quality and terrible customer service.
September 6, 2023
Updated review

Suits are poorly made and fabric came tattered and faded. Customer service was slow and unhelpful. Don't bother.

Date of experience: August 6, 2023

Thank you
July 9, 2023
Previous review

Thank you. Would love more mix and match options.

Date of experience: July 9, 2023
California
1 review
0 helpful votes
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Late arrival
September 5, 2023

The swimsuit is nice, but it was shipped much later than promised. It arrived three weeks after the expected date, so I wasn't able to use it on my vacation.

Date of experience: August 6, 2023
Minnesota
1 review
0 helpful votes
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Nice but disappointed
August 6, 2023

The shorts fit great, but the drawstring is not functional (just for looks). The top is higher up on my neck than I anticipated.

Date of experience: August 6, 2023
Texas
1 review
0 helpful votes
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Great bathing suit
August 6, 2023

Great bathing suit! Was a little smaller than what we expected. But she loves it so much, she's keeping it.

Date of experience: August 6, 2023
North Dakota
1 review
0 helpful votes
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One piece swimsuit
August 6, 2023

It fits like a glove and I feel wonderful in it! Shopping was easy and I would highly recommend it to others. I have received many compliments on my swimsuit.

Date of experience: August 6, 2023
Pennsylvania
1 review
0 helpful votes
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Customer Service
August 6, 2023

There customer service is very good. I accidentally placed a duplicate order and they immediately canceled and refunded on request

Date of experience: August 6, 2023
West Virginia
1 review
1 helpful vote
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Swimsuits turned out to be super cute when they finally arrived. I ordered July 5th for a July 16th vacation. When I returned on the 22nd, they still hadn't arrived. I'm not sure if the company or UPS is to blame. The company finally emailed in July 31st to see if the products arrived, and by then I had gotten them. I really like that the suits have shorts on the bottom that are lined. Unfortunately, they are too big. I used the measurements guide online to choose a size rather than the S/M/L/XL chart (since /M/L/XL varies by brand). Mistake. The swimsuits are one, maybe two, sizes too big. My attempts to exchange the products have been very difficult. They make you email a representative and provide information and photos to do the return. This would be cumbersome enough if it weren't for the repetitive emails (going on five days now) in which the representative is trying to push me to keep the products for a partial refund, even after I sent her all the photos and information she asked for. I get it. Summer is almost over and you aren't going to make money on these suits by paying to have them restocked and then resell them at sale prices. But this issue should not be passed down to your customer. You have made the return/exchange process too difficult for me. So, though the swimsuits are cute, I don't think I will purchase again in the future.

Date of experience: August 5, 2023
Oregon
1 review
3 helpful votes
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The material appears very thin and cheap, and it took 2 weeks to arrive. Would not recommend. On top of that the only reason I'm writing this at all is the persistent emails asking for a review, after unsubscribing from all emails.

Date of experience: August 5, 2023
Washington
1 review
0 helpful votes
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Amazing!
August 5, 2023

Looks great, has a retro style, and is very high quality!

Date of experience: August 5, 2023
Iowa
1 review
2 helpful votes
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Poor service/didn't like
September 4, 2023

Ordered early July but they didn't ship my order till closer to end of month. I had reached out after days of 0 updates and was told parts of my order were now unavailable. I asked to exchange for a different item, but they still waited till my original item was in stock before shipping. I didn't receive my order till early August. The color, fit and sizing was disappointing. While they look cute online, they're not quite as pictured when they arrive

Date of experience: August 5, 2023
Louisiana
1 review
0 helpful votes
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Got them
August 5, 2023

Got them. They did not fit as expected. I am going to return them

Date of experience: August 5, 2023
Texas
1 review
0 helpful votes
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It looked pretty and a one piece that I was looking for but turned out to be a 2 piece and larger in size!

Date of experience: August 5, 2023
Kentucky
2 reviews
0 helpful votes
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Cute Suit
August 5, 2023

Excellent quality and cute bathing suit! It fits as expected.

Date of experience: August 5, 2023
Georgia
1 review
0 helpful votes
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Perfect!
August 5, 2023

I've never had a swimsuit that fits so perfect. I love it

Date of experience: August 5, 2023
California
1 review
0 helpful votes
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Was worried after reading reviews
August 5, 2023

But there were no issues and I got my suit within the expected time.

Date of experience: August 5, 2023
Washington
1 review
0 helpful votes
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Great quality and fit
August 5, 2023

Great product. I like how the swim suits feel and how they look.

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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Pleasantly surprised
August 5, 2023

Surprised on quick customer service response! Took some time receiving my swimsuits but once received was very happy with the wait!

Date of experience: August 4, 2023
Maryland
1 review
0 helpful votes
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Happy customer
August 4, 2023
Updated review

It took a little longer to ship than expected and I couldn't track the package. However it was well worth the wait!

Date of experience: August 4, 2023

It never gave me a option to see how soon I could receive...
July 10, 2023
Previous review

It never gave me a option to see how soon I could receive the item.

Date of experience: July 10, 2023
California
1 review
0 helpful votes
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Pretty swimming suits
August 4, 2023

I like colors; fitting a little lose but good in general

Date of experience: August 4, 2023